The Operations Execution Lead (SPX Express) is responsible for leading day-to-day manpower execution across multiple facilities, ensuring reliable manpower fulfillment and on-time deployment. The role guides the Execution team, works with Operations and manpower vendors to manage gaps and risks, and establishes execution standards, SOPs, and escalation processes. It also drives process improvement and the rollout of manpower-related initiatives. The position requires a Bachelor's degree in Business Administration, Logistics, Supply Chain Management, Operations Management, or related fields, with 3–5 years of relevant experience. Candidates should have team leadership or multi-facility coordination experience, strong problem-solving and analytical skills, and the ability to manage stakeholders and vendors in a fast-paced environment.
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SPX Express (Shopee) is hiring an Operation Support staff in Bangkok to support Fleet and Hub Operations performance. The role assists management with day-to-day coordination of business operational activities and administrative tasks, helps handle or assist projects including working scope and operation performance tracking, coordinates with hubs to examine business operations, summarizes operations performance and ground staff attendance, and solves issues related to workflow operations. Candidates need a bachelor's degree in any field, strong problem-solving, communication, and coordination skills, analytical skills to measure performance and monitor operations, and proficiency in Microsoft Office or Google G-Suite. Experience in the logistics industry, especially express business, is a plus. The role requires working 6 days per week, 9:00 AM to 6:00 PM, with alternating holidays on Saturdays or Sundays.
This role is part of the Operations team at Shopee, focusing on the end-to-end operational process from buyer search to product delivery. The position involves driving strategic initiatives across markets to achieve business impact in growth, profitability, and efficiency. The role requires defining project scope and deliverables, acting as an escalation point for problems, and supporting data analysis and competitor benchmarking. Key qualifications include strong critical thinking, project management skills, and the ability to work in a fast-paced environment.
This contract role focuses on managing relationships with partners to ensure business alignment and drive growth. Responsibilities include analyzing performance data, executing strategies to increase NS volume, and coordinating monthly promotions. The position requires close collaboration with sales and business development teams to onboard new partners and conducting training sessions on best practices. The role emphasizes data analysis, market insights, and effective communication to support partner success.
This role involves leading initiatives in resource management and overseeing resource allocation for Business As Usual operations and specific campaigns. The position requires generating reports to evaluate actual staffing levels and analyzing productivity metrics. The candidate must collaborate to assess and adjust manpower requirements based on operational needs and monitor expenses to ensure alignment with budgeted figures.
This contract role focuses on resource planning within the Operations department in Bangkok. The primary duties involve tracking recruitment progress for fleet and agents to ensure hub capacity, and collaborating with the project team to develop strategies for enhancement. The position also requires collecting and validating subcontractor agent suitability information, reviewing ad hoc requests, and monitoring daily capacity and fulfillment. Additionally, the role includes strategically allocating manpower agents to support operations at seller sites and maintaining supportive assets for on-site operations. Key qualifications include a Bachelor's degree (fresh graduates welcome), proficiency in Microsoft Office, strong analytical and problem-solving skills, and the ability to adapt to a fast-paced environment.
This role focuses on managing Fleet and Hub Operations performance. The position involves developing strategies to drive synergy across different hubs and continuously improving key performance indicators (KPIs) regarding staff productivity, quality, service level, and stakeholder satisfaction. The candidate will collaborate with the Operational Excellence Team on Quality Assurance and SOP development, assist in cross-functional project planning, and work with management to set long-term strategies and operational goals.
This role involves managing vendor performance and fulfillment planning for logistics operations. Key duties include designing vendor models, controlling costs through benchmarking and negotiation, and ensuring workforce flexibility for peak campaigns. The position also requires leading a team for daily operations, monitoring vendor compliance and SLAs, and managing contracts. Additionally, the manager analyzes performance data to identify trends and improve operational efficiency.
This role involves overseeing operational processes for CBS, mCBS, and nCBS. The lead manages workflows to meet Service Level Agreements (SLAs) and handles backlog chasing. Responsibilities include optimizing manpower with the planning team to align with cycle times and hourly volume. The position requires acting as a leader to monitor staff performance using daily reports, coaching team members, and driving a culture of excellence. The role also entails reporting operational concerns and improvement procedures to management.
This role focuses on identifying and assessing workplace hazards and risks. The professional will develop and implement strategies to control these risks, conduct regular inspections and audits to ensure compliance with safety standards, and investigate workplace incidents to determine root causes. The position requires providing training to employees on health and safety procedures and assisting with emergency response during actual incidents. The role demands strong knowledge of local and international HSE regulations and best practices.