Express Performance Control (SPX) - Operations

This role focuses on managing Fleet and Hub Operations performance. The position involves developing strategies to drive synergy across different hubs and continuously improving key performance indicators (KPIs) regarding staff productivity, quality, service level, and stakeholder satisfaction. The candidate will collaborate with the Operational Excellence Team on Quality Assurance and SOP development, assist in cross-functional project planning, and work with management to set long-term strategies and operational goals.

Responsible for Fleet and Hub Operations performance.

Develop strategies to drive synergy across different hubs.

Continuously improve KPIs of staff on productivity, quality, service level and stakeholder satisfaction.

Work with the Operational Excellence Team on Quality Assurance and productivity improvement and SOP development.

Assist in planning and implementing cross-functional projects.

Bachelor's degree in any field.

Excellent presentation and problem solving skills.

Experience in team management and project management.

Strong analytical skills and ability to make judgement based on logical reasons.

Well-developed interpersonal and communication skills.