This role supports vendor performance management within SPX Express operations in Bangkok. The position is responsible for monitoring vendor performance against agreed KPIs, identifying performance gaps and root causes, conducting regular performance reviews, and working with vendors and internal stakeholders to drive measurable improvement. The role also provides insights to support vendor allocation and capacity decisions, and continuously improves vendor performance management processes, SOPs and reporting. The ideal candidate holds a Bachelor's degree in Business, Logistics, Supply Chain Management or a related field, with 1-3 years of experience in logistics, operations, supply chain or vendor management. Strong analytical, problem-solving, communication and stakeholder management skills are required, along with proficiency in Google Workspace (Sheets and Slides).
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Vendor Management Lead role within Shopee's SPX Express operations in Bangkok, responsible for leading workforce vendor management across performance, capacity, and acquisition. Main duties include setting vendor performance standards, driving improvement plans for underperforming vendors, leading sourcing and onboarding, and developing vendor portfolio strategies in coordination with Commercial, Operations, and other stakeholders. The role also involves leading and developing the Vendor Performance and Acquisition team. Requirements include a Bachelor's degree in Business Administration, Supply Chain, Logistics, Operations Management, or a related field, and at least 5 years of experience in vendor management, sourcing, logistics, operations, or workforce management, preferably in a team lead or managerial capacity. Candidates need strong analytical, stakeholder management, and negotiation skills, with the ability to manage multiple priorities in a fast-paced operational environment.
The Operations Execution Lead (SPX Express) is responsible for leading day-to-day manpower execution across multiple facilities, ensuring reliable manpower fulfillment and on-time deployment. The role guides the Execution team, works with Operations and manpower vendors to manage gaps and risks, and establishes execution standards, SOPs, and escalation processes. It also drives process improvement and the rollout of manpower-related initiatives. The position requires a Bachelor's degree in Business Administration, Logistics, Supply Chain Management, Operations Management, or related fields, with 3–5 years of relevant experience. Candidates should have team leadership or multi-facility coordination experience, strong problem-solving and analytical skills, and the ability to manage stakeholders and vendors in a fast-paced environment.
This role involves driving the implementation of global initiatives and innovations to safeguard Agoda's market position. The employee will collaborate across departments to develop and execute defense strategies, leveraging data and market intelligence. The position requires analytical acumen, marketplace knowledge, and a history of owning projects to ensure timely execution and continuous improvement.
This role involves supporting and overseeing overall inventory accuracy while driving operational standards and SOPs. The Associate manages inventory discrepancies by monitoring trends, identifying root causes, and reconciling system records with physical stock. They also prevent inventory loss, drive the cycle-count plan, and review variance cases to ensure proper resolution. The position requires leading and developing teams, coordinating across functions, and analyzing data to prepare reports on inventory trends and operational risks.
This role serves as a secondary point of contact for the Regional SIP CB team, translating requirements into local SOPs. The position involves performing daily volume reconciliation between local warehouse systems and regional dashboards to identify gaps. The employee will monitor SLA compliance for outbound parcels and ensure strict FIFO logic is followed to meet international shipping lead times. Key duties include developing tracking files using Advanced Excel/SQL and analyzing discrepancies in shipment statuses to drive root cause analysis.
Shopee is hiring a Recovery Operations role for SPX Express in Bangkok. The position supports smooth operations in reverse flow and exception order management, analyzing root causes of exception orders to reduce their occurrence and identifying gaps in in-station parcel compliance. The role manages dispute operations for internal and external SPX operating models, reconciles stuck loss for exception process and SOC liquidation compliance, aligns with the CX team on handling processes and SLA days, decides on complicated loss and claim cases, and reports Recovery team OKR and project progress to the Team Lead. It requires a bachelor's degree with 1-2 years of related experience, ideally in logistics, operations management, or data analysis.
This role involves leading a team to develop frameworks for analyzing and optimizing the SPX network across all miles regarding cost, speed, and capacity. The position requires designing end-to-end order flows to support growth and SLA improvements. Responsibilities include configuring the SPX network in-house systems, proposing solutions for middle-mile routing, and troubleshooting operational issues. The role also requires coordinating with internal and external stakeholders to align on business directions and serving as a SWAT team during critical network configuration moments. Candidates must have a Bachelor or Master degree, preferably in Logistics Engineering or Supply Chain Management, and at least 5-7 years of experience in operations strategy or business development. The ideal candidate demonstrates strong leadership, analytical thinking, and problem-solving skills.
Lazada is hiring a Retail Supply Chain Operations Manager based in Bangkok to build and sustain a reliable supply base supporting Retail growth. The role leads end-to-end procurement from purchase orders through inbound, storage, and outbound fulfillment, manages supplier performance, and drives reverse logistics including return-to-supplier, scrap/write-off, and re-inbound activities to reduce obsolescence and fulfillment costs. The manager supports commercial strategy, advises on supply chain contractual terms, partners with logistics and warehouse teams, standardizes local supply chain processes and metrics, and leads cross-functional projects. Candidates need a bachelor's degree in Supply Chain or Industrial Engineering, at least 6 years of relevant experience, and fluency in Thai and English.
This role involves handling inbound seller inquiries regarding logistics issues such as pickup failures, delivery delays, returns, and lost or damaged parcels. The position requires communicating professionally with sellers using approved templates and ensuring inquiries are handled within assigned SLAs. Responsibilities include performing standard checks on shipment tracking and system data, applying existing SOPs to determine resolutions, and coordinating with internal Operations and Logistics partners for follow-up. The role also entails identifying cases requiring escalation, following up on escalated cases, and ensuring all cases are properly categorized and recorded.