Vendor Management Lead (SPX Express) - Operations

Vendor Management Lead role within Shopee's SPX Express operations in Bangkok, responsible for leading workforce vendor management across performance, capacity, and acquisition. Main duties include setting vendor performance standards, driving improvement plans for underperforming vendors, leading sourcing and onboarding, and developing vendor portfolio strategies in coordination with Commercial, Operations, and other stakeholders. The role also involves leading and developing the Vendor Performance and Acquisition team.

Requirements include a Bachelor's degree in Business Administration, Supply Chain, Logistics, Operations Management, or a related field, and at least 5 years of experience in vendor management, sourcing, logistics, operations, or workforce management, preferably in a team lead or managerial capacity. Candidates need strong analytical, stakeholder management, and negotiation skills, with the ability to manage multiple priorities in a fast-paced operational environment.

Lead overall workforce vendor management across vendor performance, capacity, and acquisition.

Establish vendor performance standards and review performance trends to identify gaps, risks, and improvement priorities.

Drive improvement plans for underperforming vendors, working with the team and relevant stakeholders to address root causes.

Assess vendor capacity and portfolio gaps, and lead vendor sourcing, evaluation, selection, and onboarding.

Develop vendor portfolio strategies based on performance, capacity, operational requirements, and business growth.

Lead and develop the Vendor Performance and Acquisition team, set priorities, monitor outcomes, and support escalations.

Bachelor's degree in Business Administration, Supply Chain, Logistics, Operations Management, or related fields.

5+ years of relevant experience in vendor management, sourcing, logistics, operations, or workforce management, with team lead or managerial experience preferred.

Strong understanding of vendor performance management, capacity planning, sourcing, and vendor lifecycle management.

Strong analytical and problem-solving skills, with the ability to translate performance and operational data into actions and decisions.

Good stakeholder management and negotiation skills, with experience working across internal teams and external partners.