The Customer Experience Specialist at KKP Dime Securities Company Limited responds to customer questions and feedback across multiple channels while developing a standard customer response manual. The role collaborates with the Product Marketing Specialist on communication packages and user manuals, supports internal customer communications, monitors product and market developments, and analyzes customer inquiries to recommend product improvements. Candidates must hold a bachelor’s degree or higher in Finance, Economics, or a related field, understand stocks, mutual funds, and cryptocurrencies, and hold an IC License. The posting also requires prior investment customer service experience, effective communication in Thai and English, creativity, problem-solving, empathy, customer insight, multitasking, prioritization, and attention to detail under pressure.
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Google is hiring an Account Manager for its Large Customer Sales (LCS) team in Bangkok, Thailand. The role involves engaging key customer stakeholders, leading meetings to uncover marketing goals and KPIs, and translating them into actionable campaign strategies. The Account Manager will drive campaign results, build data-driven solutions using Google's advertising suite, manage client and agency relationships, analyze campaign performance, and identify growth opportunities to achieve sales goals. The position requires a bachelor's degree or equivalent practical experience and 2 years of experience in digital advertising, consultative sales, digital media sales, business development, or digital marketing. Preferred qualifications include 6 years of relevant experience, familiarity with Google and YouTube advertising solutions, client relationship management skills, and knowledge of the Thailand marketing and media industry.
Google is hiring an Account Executive for Mid-Market Sales within Google Customer Solutions (GCS), based in Bangkok, Thailand. The role focuses on selling Google's advertising solutions to small and medium-sized businesses, building trusted C-level relationships, and driving customer growth. The position requires leading cross-functional teams to deliver joint strategies and data-driven recommendations that align with client marketing objectives. The ideal candidate has 8 years of experience in advertising, consultative sales, business development, online media, or marketing (or 6 years with an advanced degree), plus experience managing digital marketing campaigns and C-level client relationships. The role requires prioritizing a high volume of accounts, executing projects at scale, and a passion for sales in the AI-era.
Unilever is hiring a Customer Support Manager for its Home Care division, based in Bangkok, to manage the Makro account within Modern Trade. The role owns customer business plans, leads annual commercial negotiations, and drives turnover, market share, profitability, and execution targets through joint business planning and cross-functional collaboration with Marketing, Supply Chain, Finance, and Customer Operations. The position requires at least 3 years of experience in sales, modern trade, key account management, or customer development, with strong negotiation, commercial, and analytical skills. Preferred background includes FMCG experience, managing national key accounts, leading Joint Business Planning processes, and knowledge of category management and customer profitability.
Unilever is hiring a Customer Support Manager based in Bangkok for its Home Care business within Central Food Wholesales (Modern Trade). The role develops and executes customer business plans, leads commercial negotiations, manages Joint Business Planning, drives sales turnover, market share, and profitability, manages trade investments and promotions, ensures flawless in-store execution, and collaborates cross-functionally with Marketing, Supply Chain, Finance, CSP, and Customer Operations. The position requires a minimum of 3 years of experience in Sales, Modern Trade, Key Account Management, or Customer Development, along with strong negotiation, commercial/financial acumen, P&L management, and analytical skills. Preferred qualifications include FMCG experience, managing national key accounts, Joint Business Planning, and category management knowledge.
The employer is recruiting a Customer Success Manager for a product company that builds enterprise software for multi-site restaurant groups. The role owns a portfolio of enterprise and mid-market restaurant accounts, focusing on renewals, expansion, and retention rather than support. Responsibilities include managing customer relationships post-onboarding, driving renewals and upsells, uncovering operational pain points, monitoring account health, running QBRs, and feeding structured customer feedback into Product and Engineering. Candidates need around 5 years in Customer Success, Account Management, or SaaS Sales, with a track record in B2B renewals and upsells, strong discovery skills, and commercial confidence.
The Customer Contact Center role at KKP (Kiatnakin Phatra Bank) handles inbound customer calls regarding the bank's services and products. Responsibilities include answering inquiries, offering suitable products, verifying customer identity, recording data into bank systems, and receiving complaints to provide guidance and resolve service issues. Qualifications require a vocational diploma (ปวส.) or bachelor's degree in any field. Experience in customer service or call center is a plus. Candidates must be proficient in Microsoft Office, able to work shifts including overnight shifts, and possess strong communication, negotiation, and pressure-handling skills.
Temporary position at Kiatnakin Phatra Bank Public Company Limited based in Bangkok, working in the Contact Center / Telesales / Collection function. The role handles inbound calls from customers inquiring about bank services and products, receives complaints, provides guidance, and resolves service issues. Responsibilities include offering suitable bank products, performing customer identity verification following bank standards, recording customer data into bank systems, and coordinating with related departments. Candidates need a diploma or bachelor's degree in any field, basic Microsoft Office skills, and the ability to work shifts including overnight shifts. Prior customer service or call center experience is a plus.
Contract customer service role at SCG Packaging Public Company Limited (SCGP), based in Bangkok, supporting the Healthcare Supplies business. The position handles import-export sales support, sales documentation, order processing, and customer communication across multiple channels, while maintaining confidentiality of sensitive information. The role requires a vocational diploma (ปวส.) in accounting, information management, business computer, or business administration with a GPA of at least 2.50. Candidates should be proficient in Microsoft Office, have good communication and problem-solving skills, a service-oriented attitude, and basic English knowledge.
Recruitis is hiring a Customer Success Manager on behalf of a well-funded enterprise software client whose platform helps multi-site restaurant groups streamline operations, lift revenue per location, and improve guest experience. The role owns a portfolio of enterprise and mid-market restaurant accounts from post-onboarding onward, serving as the trusted contact for owners, operators, and store managers. Key duties include driving renewals, expansion, and retention by identifying upsell opportunities across modules, locations, and licenses; managing the expansion pipeline with Sales; running commercial negotiations; monitoring account health and churn risk; running ROI-focused QBRs; advocating customer feedback internally; and helping build CS playbooks and processes. Candidates need 5 years in Customer Success, Account Management, or SaaS Sales with proven B2B SaaS renewals and upsell experience.