This role sits within Agoda's Customer Experience Group (CEG), specifically in the B2B Partnerships and Automation team under Global Service Verticals. The APM/PM leads the project management team, owning the portfolio covering automation, AI, and tooling initiatives as well as process optimization and CX improvements across the post-booking journey. Responsibilities include setting direction, prioritizing work, managing senior stakeholders, and acting as the CEG project counterpart to commercial and partner stakeholders. The position requires at least 4 years in project/program management, operations, customer experience, process improvement, strategy, or consulting, with significant people leadership experience. Candidates should have a strong analytical mindset, familiarity with data tools such as SQL, Tableau, or Metabase, and experience working with Product, Technology, and Data teams on automation or AI-focused projects. The role is based in Bangkok, Thailand, with relocation and visa support provided.
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Agoda is hiring a Regional Manager, Operations to build and lead a new intervention-focused team within its Customer Experience Group. Reporting to the Associate Director, Operations, the role manages 8-10 Team Managers handling escalated or difficult customer cases, driving KPIs, and partnering cross-functionally to address root causes and refine processes as the function scales. The position requires 5 years of people leadership experience including managing managers, a background in contact centers, operations, or customer service, strong analytical skills, and English proficiency. Experience in travel-related operations is expected, and candidates must be based in or willing to relocate to Bangkok or Kuala Lumpur, with a relocation package offered.
Sertis is seeking a Software Engineer to design, develop, and deliver software features and services while strengthening system reliability, scalability, and operational health. The position combines software engineering with site reliability engineering across the full software development life cycle, including requirements, design, testing, deployment, and operations. The engineer will own well-defined work, participate in code reviews, build microservices and distributed systems, improve cloud infrastructure and CI/CD pipelines, and take part in on-call rotations and incident investigations. Candidates should have at least three years of software development experience, a relevant bachelor's degree, JavaScript and Node.js skills, Linux familiarity, cloud experience, and strong spoken and written English.
RWS TrainAI is hiring AI Data Specialists to support the improvement of AI-generated content in Thai on a freelance, work-from-home basis. The part-time role requires a flexible schedule of 10+ hours per week with an immediate start date and a rate of 8 USD per hour (rates vary by country). Responsibilities include data collection, evaluation, and annotation, pairwise comparisons, counting tasks, and object tagging and labeling across audio, video, images, or other collected data. Candidates must have native-level Thai fluency and fluent or advanced English proficiency (B2–C2), with experience in machine learning tasks, data collection and preprocessing, data evaluation, or data annotation preferred.
The Safety & Security Manager – Night Shift oversees daily building and facility operations at One Bangkok, including fit-out, reinstatement, maintenance, defect rectification, reporting, contractor supervision, and coordination with tenants and the security and traffic teams. The role manages contracts and supports safety standards, traffic flow, team guidance, training, and operational reporting. The successful candidate should hold a bachelor's degree in property, property management, hospitality, business management, or a related field and have at least 5–7 years of building-management experience. English fluency, knowledge of building rules and industry standards, strong communication and problem-solving skills, attention to detail, leadership ability, and working well under pressure are required. Working hours are 22:00–07:00.
AFRY is seeking a Transmission Line Design Engineer to support overhead transmission-line design and engineering for utility and renewable-energy projects in domestic and international markets. The role covers projects from concept through detailed engineering and collaboration with multidisciplinary teams. Core duties include developing PLS-CADD designs, performing line routing and profile development, preparing plan and profile drawings, calculating sag and tension, and optimizing conductor clearances. The engineer will analyze geometry, prepare construction and design documentation, coordinate with specialist engineering teams, review constructability and standards compliance, support quality assurance, and help resolve technical issues.
UOB (Thai) Public Company Limited is hiring a Relationship Manager for its Wealth Banking business in Bangkok. The role involves conducting fact-finding and KYC on customers, providing professional financial advice, designing financial and investment plans, and growing customer wealth through the bank's investment and insurance products. The position collaborates with the Investment Centre on a wide range of investment products to advise customers on opportunities. Candidates should hold a Master's in MBA or a Bachelor's degree in Marketing, Business Economics, Finance, or a related field, with 2-8 years of relevant experience (2-4 years for Junior, 4-8 years for Senior). Required are knowledge of financial instruments, credit and business analysis, strong interpersonal and communication skills, good English, and Single, Life and Non-Life insurance licenses.
This temporary position at KKP (Kiatnakin Phatra Bank) is based in Bangkok within the Contact Center / Telesales / Collection function. The role involves outbound telephone sales of auto hire-purchase loan products to customers from bank-provided lists, providing information on credit limits, interest rates, conditions and application documents, following up with interested customers to close sales, and recording contact details and status updates in the system. Candidates should hold at least a high school (M.6) / vocational / diploma or bachelor's degree in any field, with prior sales experience. They need good communication and negotiation skills, a passion for sales, ability to work under pressure, basic computer literacy, responsibility, diligence and a positive attitude. Knowledge of auto loans is a plus.
Quality Assurance role at Kiatnakin Phatra Securities Public Company Limited, based in Bangkok within the Digital & Technology team. The position involves developing test scripts and scenarios, defining testing scope, executing tests, identifying quality risks, and building automated test frameworks for backend and frontend. The role also requires documenting test cases, results, and defects for sign-off. The role requires at least 2 years as a Quality Assurance Engineer and at least 1 year of experience with automation testing tools. Candidates should understand testing methodologies, SQL scripting, Agile practices (Scrum/Kanban), and tools such as Jira, Confluence, SharePoint, CI platforms, and Git. Strong communication, teamwork, problem-solving, and a service-minded, proactive attitude are expected.
The Quality Assurance role develops test scripts, scenarios, methodologies, and testing documentation. The position defines test scope, estimates effort and resources, executes testing against user requirements, identifies and escalates quality risks and issues, maintains automated backend and frontend test frameworks, and documents test cases, results, and defects for sign-off. The successful candidate has at least two years of QA engineering experience and at least one year using automation testing tools. Required knowledge includes testing methodologies and the ability to create test cases, test data, and test reports. SQL, Agile methods, Jira, Confluence, SharePoint, CI platforms, and Git are advantageous.