This role serves as the regional focal point for employee assistance within the APAC region, leading the response to critical incidents such as security threats, travel disruptions, medical emergencies, evacuations, and employee fatalities. The position requires operational leadership and case coordination to ensure employees receive timely, compassionate, and compliant support during both routine operations and high-impact crisis events. You will act as the primary liaison between the Global Protection and Security (GP&S) team and key stakeholders, including Human Resources, Legal, and Crisis Management, to minimize organizational risk and support informed decision-making. The Employee Assistance Manager is responsible for overseeing complex employee assistance cases from initial notification through resolution while maintaining strict confidentiality of sensitive information. You will develop and maintain regional procedures and playbooks, conduct after-action reviews to incorporate lessons learned, and analyze program metrics to measure effectiveness and identify trends. This role involves preparing executive-level operational reports and supporting monthly and quarterly operational reviews to drive continuous improvement in employee support capabilities.

You will lead and manage a team of security professionals across the ASEAN region to ensure the safety and security of our clients' assets and personnel. This role involves developing and implementing comprehensive security strategies, conducting risk assessments, and overseeing the execution of protective services. You will collaborate with regional stakeholders to align security protocols with business objectives and ensure compliance with local and international regulations. The position requires a proactive approach to crisis management and the ability to build strong relationships with clients and internal teams.

This Marketing Director role is responsible for leading strategic and executional marketing efforts within a specific category, with a primary focus on driving growth and strengthening brand equity. The position requires close collaboration with cross-functional teams to deliver impactful campaigns, manage innovation success, and ensure high levels of consumer engagement. The role demands alignment with corporate vision and commercial priorities while fostering a high-performing team culture. The position involves translating complex business objectives into actionable marketing plans and driving category leadership through precision execution. Key responsibilities include developing integrated marketing communications strategies, strengthening brand positioning through purpose-driven storytelling, and identifying growth opportunities using consumer insights and market analytics. The role also requires managing advertising spend to ensure optimal return on investment and supporting pricing and portfolio mix strategies.

We are seeking a highly skilled Principal Customer Database Engineer to lead the design and implementation of robust data infrastructure solutions. This role requires deep expertise in database architecture and a proven track record of optimizing data performance at scale. You will be responsible for establishing best practices for data modeling, storage, and retrieval to ensure high availability and reliability. The ideal candidate will drive technical innovation and mentor junior engineers to build a resilient data ecosystem. In this position, you will collaborate closely with cross-functional teams to understand complex business requirements and translate them into scalable technical solutions. You will oversee the end-to-end lifecycle of database projects, from initial design and development to deployment and ongoing maintenance. Your work will directly impact the quality of data services and the overall efficiency of our systems. We value a proactive approach to problem-solving and a commitment to delivering high-quality software.

This role focuses on leading data analytics initiatives to drive strategic decision-making within the organization. You will oversee the development and implementation of business intelligence solutions that transform raw data into actionable insights. The position requires managing a team of analysts to ensure data accuracy and relevance for key business stakeholders. You will collaborate with cross-functional teams to identify trends and opportunities for operational improvement through data-driven strategies.

This role drives operational excellence across customer support departments by ensuring positive customer outcomes and building high-performing teams. You will partner with regional stakeholders to provide scalable, customer-centric solutions that support Grab's business growth and transformation agenda. The position focuses on optimizing processes and leveraging AI and automation to improve service quality and operational efficiency. You will lead critical initiatives including Customer Success and Executive Escalation, overseeing complex case handling and customer advocacy. The role involves managing the enablement team to drive AI transformation and process excellence, as well as leading the Grab Support Commercial team to improve sales performance and sustainable business growth through Telesales and GFB Inside Sales.

You will be responsible for the overall management and operation of the retail store to ensure high standards of customer service and operational efficiency. This role involves leading a diverse team, driving sales performance, and maintaining the brand's visual merchandising standards. You will act as the primary point of contact for customer inquiries and complaints, ensuring a positive shopping experience that fosters loyalty and repeat business. The position requires a strategic approach to inventory management, staff scheduling, and performance monitoring to meet monthly and quarterly targets. You will collaborate with regional management to implement marketing initiatives and promotional activities that align with company goals. This includes analyzing sales data to identify trends and opportunities for growth within the local market. You will also be responsible for training and developing staff members to enhance their skills and ensure they are equipped to deliver exceptional service. The role demands strong leadership abilities to motivate the team and resolve conflicts effectively.

You will serve as a core delivery lead for complex international tax engagements, including BEPS 2.0 Pillar Two and cross-border structuring. You will prepare high-quality technical outputs such as advisory reports and impact assessments for senior leadership review. You will manage multi-jurisdictional projects independently, coordinating regional teams and ensuring high-quality delivery across advisory and compliance phases. You will engage directly with clients' finance and tax leadership to build trusted relationships through clear communication and reliable execution.

You will serve as a key advisor and subject matter expert for reputation, quality, and risk management within the Tax & Legal (T&L) practice. This role involves executing quality and risk strategies across Thailand and Southeast Asia, fostering a robust risk culture, and developing policies to ensure compliance with legal and regulatory standards. You will also manage contractual risks, conduct internal reviews, and deliver training programs to support the firm's risk management objectives. This position requires a proactive approach to identifying and mitigating risks while collaborating with regional teams. You will be responsible for reviewing legal documents, managing compliance, and providing timely consultation to T&L personnel. The role demands strong judgment and the ability to work independently in a fast-paced environment while maintaining high standards of professional service.

You will serve as a Level 2 and Level 3 Application Managed Services (AMS) support specialist, bridging the gap between business teams, client IT, and application teams. Your primary focus will be on troubleshooting medium to complex production incidents, performing root cause analysis, and delivering permanent fixes to ensure compliance with Service Level Agreements (SLA). You will also lead discussions on solution design for enhancements, perform effort estimations, and oversee the end-to-end delivery of these improvements. Additionally, you will maintain comprehensive documentation, participate in Continuous Improvement initiatives, and support business development efforts by contributing to proposals and presentations. As a leader, you will mentor junior team members and uphold Deloitte's high standards of integrity and client service. This role requires a strong commitment to stakeholder engagement and effective communication. You will work within a diverse team environment to solve complex business problems and drive value across various industries. The position demands flexibility to adapt to different delivery methodologies, including traditional waterfall and Agile approaches, and the ability to work on both cloud and on-premise platforms. You will be expected to take ownership of your performance, demonstrate accountability, and actively contribute to the team's strategic goals.