This role involves providing end-to-end advisory and overlaying industry insights to formulate technology-enabled solutions for clients. Responsibilities include managing assessment and business requirements gathering, reviewing functional specifications, supporting prototyping and architecture redesign, and engaging clients in workshops. The position requires developing trusted client relationships, ensuring quality assurance, and coaching project teams to maintain operational excellence. The consultant will meet clients regularly to define problem statements and develop responses to enquiries.

This role involves providing end-to-end advisory services and overlaying industry insights onto research and analyses to formulate innovative technology-enabled solutions. You will manage assessment and business requirements gathering processes, review functional specifications, and support solutions prototyping and architecture redesign. The position requires engaging with clients through discussions, presentations, and workshops to validate technology solutions and perform work product walkthroughs. You will also develop trusted client relationships, ensure quality assurance and timely delivery, and actively coach project teams to maintain operational excellence. Additionally, you will meet clients regularly to define problem statements, analyze key priorities, and develop responses to client enquiries.

You will provide end-to-end advisory services by overlaying industry insights and research analyses to formulate innovative technology-enabled solutions that address client business needs. You will manage the assessment and business requirements gathering processes, review functional specifications against problem statements, and support solutions prototyping and architecture redesign. You will engage with clients through discussions, presentations, and workshops to validate technology solutions and perform work product walkthroughs. You will develop trusted relationships with clients and gain recognition for technical and advisory capabilities. Additionally, you will provide quality assurance to ensure timely delivery of work products and actively coach project teams to maintain operational excellence. You will meet clients regularly to define problem statements, analyze key priorities, and collaborate with senior team members to develop responses to client enquiries and formulate proposals.

You will provide end-to-end advisory services by overlaying industry insights and research analyses to formulate innovative technology-enabled solutions that address client business needs. You will manage the assessment and business requirements gathering processes, review functional specifications against problem statements, and support solutions prototyping and architecture redesign. You will engage clients through discussions, presentations, and workshops to validate technology solutions and perform walk-throughs of deliverables. You will develop trusted relationships with clients and gain recognition for technical and advisory capabilities. You will provide quality assurance to ensure timely delivery of work products and actively coach project teams to maintain operational excellence. You will meet clients regularly to define problem statements, analyze key priorities, and work with senior team members to develop responses to client enquiries and formulate proposals.

This role involves providing end-to-end advisory services to clients, overlaying industry insights onto research and analysis to formulate innovative technology-enabled solutions. You will manage assessment and business requirements gathering processes, review functional specifications, and support solution prototyping and architecture redesign. The position requires engaging with clients through discussions, presentations, and workshops to validate solutions and perform walk-throughs of deliverables. You will also develop trusted client relationships, provide quality assurance for project work products, and actively coach project teams to maintain operational excellence. Additionally, you will meet clients regularly to define problem statements, analyze key priorities, and work with senior team members to develop responses to client enquiries and formulate proposals. As a leader within the firm, you are expected to demonstrate a strong commitment to personal learning and development while understanding how your daily work contributes to team and business priorities. You must understand expectations, demonstrate accountability in keeping performance on track, and actively focus on developing effective communications and relationship-building skills with stakeholders, clients, and team members. The role requires an appreciation for working collaboratively with others, understanding what is fundamental to the firm's success, and demonstrating integrity and awareness of personal impact.

This role leads AI-enabled process transformation across Finance Operations, focusing on Record to Report (R2R), Order to Cash (O2C), and Procure to Pay (P2P). You will combine finance process expertise with continuous improvement, task and process mining, and intelligent automation to enhance efficiency, scalability, and data quality. The position involves identifying high-value transformation opportunities, translating finance pain points into practical digital solutions, and collaborating with cross-functional teams including Product, Data, Engineering, and Technology to deliver sustainable outcomes. You will manage the full transformation pipeline from opportunity identification and business-case development through solution design, pilot, implementation, adoption, and benefit realization. You will lead end-to-end finance transformation initiatives, assess processes using process mining and data analysis, and identify use cases for GenAI, machine learning, OCR/IDP, RPA, and workflow automation. The role requires developing business cases, transformation roadmaps, and pilot plans while evaluating AI tools and automation platforms based on business value, usability, and integration complexity. You will establish appropriate controls for AI-enabled processes, design Finance process-management standards, and define process KPIs and reporting frameworks in partnership with Data and Technology teams.

This role involves leading the Finance Transformation Management Office to drive strategic financial initiatives and ensure the successful execution of transformation projects. You will be responsible for overseeing the end-to-end transformation lifecycle, from planning and design to implementation and optimization. The position requires close collaboration with cross-functional teams to align financial strategies with business objectives and deliver measurable value to the organization. You will also be tasked with establishing governance frameworks and monitoring key performance indicators to ensure project success and compliance with regulatory standards.

You will play a pivotal role in driving operational excellence and strategic initiatives within the organization. Your primary focus will be to analyze current operational processes and identify areas for improvement to enhance efficiency and effectiveness. You will collaborate closely with cross-functional teams to implement strategic changes that align with the company's long-term goals. This role requires a proactive approach to problem-solving and a strong ability to translate complex data into actionable insights. You will be responsible for leading and managing key projects aimed at transforming business operations. This involves conducting thorough research, developing comprehensive plans, and overseeing the execution of initiatives from start to finish. You will need to communicate complex ideas clearly to stakeholders at all levels, ensuring everyone is aligned with the strategic vision. Your work will directly contribute to the company's ability to adapt to market changes and maintain a competitive edge.

This role focuses on leading the strategic transformation of human resources functions through the integration of artificial intelligence and advanced digital tools. You will drive initiatives to modernize HR processes, enhance employee experience, and optimize workforce management. The position requires a visionary approach to leveraging technology for operational efficiency and data-driven decision-making. You will collaborate with cross-functional teams to implement innovative solutions that align with organizational goals and industry best practices. You will be responsible for designing and executing a comprehensive HR transformation roadmap that incorporates AI capabilities. This includes automating routine tasks, developing predictive analytics for talent management, and creating scalable systems for recruitment and performance management. The role demands strong leadership skills to guide stakeholders through change management and foster a culture of continuous improvement. Success in this position requires a deep understanding of both HR principles and emerging technological trends.

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get to Know Our Team Agoda Finance plays a critical role in enabling the company’s continued growth, balancing strong financial governance with speed, scalability, and innovation. As Agoda expands globally across products and markets, Finance is a key partner in building efficient, resilient, and forward-looking operations. Within this environment, the Accounts Receivable team helps ensure Agoda can scale sustainably by driving operational excellence across receivables, billing, collections partnership, controls, and reporting. The team works closely with stakeholders across Finance, Product, Technology, Supply, and Operations to solve complex problems, improve processes, and strengthen the company’s financial foundation. The Opportunity We are looking for a senior finance leader to own and evolve Agoda’s Accounts Receivable operations in a fast-moving, global, and highly cross-functional environment. This role is ideal for someone who combines strong financial and operational fundamentals with a hands-on approach to solving complex problems, improving processes, and building scalable solutions. You will lead core Accounts Receivable and revenue-related operations, while also helping shape the strategy, controls, reporting, and transformation roadmap for the function. This role requires strong partnership across teams, sound judgment, and the ability to balance commercial realities with financial discipline. What You’ll Do 1) Accounts Receivable Operations & Governance * Lead Agoda’s day-to-day Accounts Receivable and revenue-related operations, ensuring processes are accurate, efficient, scalable, and compliant with accounting standards, SOX, and internal policies. * Define and drive the AR operating strategy, aligned with business growth, cash flow optimization, operational efficiency, and risk management objectives. * Own and continuously improve end-to-end receivables processes, including invoicing, aging management, overdue monitoring, dispute resolution partnership, and bad debt governance. * Partner closely with Collections and other cross-functional teams to improve receivables recovery, reduce operational friction, and strengthen overall process effectiveness. * Own AR performance reporting and KPIs, including DSO, CEI, overdue balances, dispute aging, and bad debt metrics; provide clear insights and recommendations to management. * Oversee and strengthen the bad debt provisioning process through robust analysis, controls, monitoring, and governance. * Oversee month-end and year-end close activities related to receivables, ensuring timely, accurate, and well-controlled internal and external reporting. 2) Finance Transformation & Process Improvement * Help shape the strategy, controls, reporting, and transformation roadmap for the function in support of Agoda’s continued scale and operational maturity. * Lead and support finance transformation initiatives impacting AR operations, including requirements gathering, process design, UAT, implementation, go-live support, and post-launch monitoring. * Identify root causes of operational issues and work cross-functionally with Product, Technology, Finance Systems, Supply, Customer Support, and other stakeholders to drive sustainable solutions. * Drive process standardization, automation, and operational scalability through stronger workflows, clearer ownership, and data-driven performance management. 3) Leadership & Cross-Functional Partnership * Act as a trusted business partner to both finance and non-finance stakeholders, balancing relationship management with strong financial rigor and control discipline. * Lead, mentor, and develop AR-related teams across billing, receivables, and collections-facing processes, building a high-performance culture with clear accountability and continuous improvement mindset. What You’ll Need to Succeed * Bachelor’s or Master’s degree in Accounting, Finance, Business, or a related field. * CPA, CFA, or other relevant professional qualification is a plus. * 8–12 years of relevant experience in finance operations, with strong exposure to Accounts Receivable, revenue-related operations, or other complex finance processes. * Proven experience leading teams and managing workstreams in a fast-paced, high-growth, or cross-functional environment. * Strong understanding of financial operations, internal controls, and accounting compliance requirements. * Demonstrated ability to drive process improvement, standardization, and operational change. * Strong analytical and problem-solving skills, with the ability to assess issues end-to-end and translate findings into practical actions. * Ability to operate effectively in a dynamic environment with shifting priorities, ambiguity, and evolving business needs. * Strong stakeholder management and communication skills, with the ability to influence across different functions and levels of seniority. * Strong leadership capabilities, with experience building teams, developing talent, and driving accountability. * Comfort working with data, metrics, and performance reporting to support decision-making and operational improvement. * Strong presentation skills, with the ability to communicate clearly to senior and large audiences. It’s Great if You Have * Experience in online payments, digital platforms, or e-commerce environments. * Experience working in a multinational, high-volume, or tech-enabled operating environment. * Exposure to system implementation, finance transformation, workflow redesign, or automation initiatives. * Knowledge of SQL, Excel automation, or other data analysis / visualization tools. * Familiarity with receivables performance metrics, control frameworks, and operational risk management in scaled environments. Why Join Agoda Finance At Agoda, you’ll have the opportunity to work at the intersection of finance, operations, systems, and business growth. This role offers meaningful ownership, a broad stakeholder landscape, and the chance to help shape how a global travel tech company scales its finance operations. If you’re excited about solving complex problems, improving processes, and building high-impact finance capabilities in a data-driven environment, we’d love to hear from you. What you’ll get: * A relocation package including visa-sponsorship to help you and your family get here comfortably. * Medical insurance, mental health support line, annual leave, travel discounts, sick days, and the AgodaChoice flexible spending benefit * Employee resource groups for every culture and background * Flexibility to help you work in the way that’s best for you with a work from home allowance, 30-day work from anywhere benefit, and hybrid working options. * Professional growth and learning budget, including several in-person development programs for each stage of your career. * The chance to live in Bangkok, one of the best cities in Southeast Asia, and a central hub for travel. Within 3 hours, you can hit any of the most popular countries like Vietnam, Singapore, Laos, Malaysia, and Hong Kong, just to name a few.