• Collaborate with business stakeholders to identify technology enablers to grow the business • Collect and analyze feedback from customers, stakeholders and other teams to shape requirements, features and end products • Work closely with development team to Create User Story, Epic, Story tasks including conduct agile development process with the team. • Produce and review product requirements documents and work with the UX/UI team to finalize product specification • Manage and control the completion of projects, overseeing all aspects of solution implementation from start to finish to meet agreed scope, schedule and budget • Use metrics and data visualization to report progress and support data-driven decision making • Owns the product launch, conducts user acceptance tests, assists in framing and execution of test cases, and communicates post-launch feedback to business and platform product stakeholders • Provide the idea to improve products to meet customer needs (the idea must be based on the data driven) • Working with TDD QA to create test cases as a requirement. • Work closely with QA and business team to perform the UAT to make sure the highest quality of products • Analyze product usage and customer feedback to improve the product • Perform the product discovery process or job to be done to identify what customer really needs. • Create product road map and plan. • Provide data in all aspect to upper management for a decision making • Provide the project status report to upper management • Motivate and drive team to provide the highest productivities • Cooperate with all parties to make work go smoothly. • Reduce conflicts between all working parties in various departments. • Do the Risk and Mitigation plan • Present the status of the product development to Upper Management

This role involves defining and executing the product vision and strategy for innovative digital healthcare solutions. You will lead a diverse product team, including managers, designers, and researchers, to build high-quality products that meet user needs. The position requires close collaboration with cross-functional teams across technology, commercial, engineering, marketing, and operations to ensure successful product delivery. You will drive the product roadmap by prioritizing features based on business priorities and market opportunities. The role demands strong analytical skills to monitor product performance and user feedback, making data-driven decisions to optimize the user experience. Additionally, you will maintain key relationships with healthcare providers, insurers, and partners to align product development with industry needs.

This role focuses on managing overall website operations and ensuring the successful delivery of projects that integrate with or enhance the PWB website. The position involves contributing to and prioritizing a detailed roadmap aligned with IT ambitions. The manager ensures customer satisfaction across all website touch points to drive brand awareness, deliver a great customer experience, and maximize transactions. The role requires close collaboration with business stakeholders, project owners, and technical teams to define goals, optimize system capabilities, and establish agile processes and best practices. The successful candidate will gather sales promotion requirements from the marketing team and work with the Synergy team to deliver updated promotions on the website. The role involves optimizing the site to reflect local online shopping preferences and identifying, sizing, and prioritizing increments of work for each iteration. The manager will develop relevant artifacts for communication, direction, delivery, quality, and solutions, while staying current on industry trends to provide insights and recommendations into roadmap development.

At Agoda, we bridge the world through travel. Founded in 2005 by two entrepreneurs passionate about making it easier for everyone to explore the world, we are now part of Booking Holdings (NASDAQ: BKNG) with a diverse team of more than 7,000 people from over 90 nationalities working in offices across the globe. Every day, we connect people to destinations and experiences through millions of accommodation options, flights, and activities worldwide. Data and technology sit at the heart of how we work. We run thousands of experiments a year, ship fast, and use insights to drive decisions at scale. If you are excited to help build the future of travel for the world, Agoda is the place to do it. In Product, ideas come alive. We are a product-centric organization where teams have end-to-end ownership and minimal bureaucracy. Our Product Managers move fast, test and learn, and are empowered to change any system in the company if it improves outcomes for our customers, partners, or people. The Tax product team sits within the FinTech product organisation, which owns platforms which power payment processing, financial operations and compliance for Agoda. These platforms are critical for Agoda to be able to launch new business models and products for our customers efficiently and in a compliant way. This role is BANGKOK-BASED, RELOCATION PROVIDED, reporting into the VP of Product, FinTech. As a Tax Platform Director, you will directly manage a team of senior product managers and have end-to-end ownership of Agoda’s proprietary tax platform, which powers indirect tax for our business worldwide. You will define and drive Agoda’s product strategy to rapidly evolving global tax regulation, and oversee the multi-year transformation of our tax platform to be ready for the future needs of the business. This is a high stakes, high visibility role sitting within the FinTech leadership team, with expected frequent engagement with Agoda’s leadership team and other Booking Holdings brands’ executives. In this role, you’ll get to: * Own the vision, strategy, and roadmap for Agoda’s global tax platform covering tax master data, tax determination, invoicing/e‑invoicing, reconciliation, tax reporting, and indirect tax controls. * Partner with Group Tax to translate regulatory, audit, and business requirements into clear product outcomes and platform capabilities. * Lead product teams on large multi-year transformation initiatives to deliver a tax platform that can support multiple products, business models, and brands at Agoda and within the wider Booking Holdings Group. * Make buy‑vs‑build decisions for tax engines, e‑invoicing providers, and related services, and own the long-term integration strategy with external vendors and internal platforms. * Work closely with engineering leads to shape architecture, prioritize technical investments and ensure the platform can operate reliably for our business’ scale * Design and champion strong governance for tax configuration and change management, * Drive clear success metrics and reporting for tax platform initiatives and regularly communicate progress to senior leadership. What you’ll need to succeed: * 10+ years in product management or similar roles, with at least 5 years in a senior leadership role (Director, Head of Product, or equivalent). * Proven track record building or transforming in-house tax platforms at large-scale digital businesses (ecommerce, marketplace, OTA, mobility, or similar) in regulated and time-sensitive environments * Deep command of indirect tax for digital businesses — VAT/GST, marketplace and deemed-supplier regimes, withholding tax — and how these translate into system and data requirements. * Hands-on experience across the core tax platform stack: tax master data, rules configuration, tax determination, invoicing/e-invoicing, reconciliation, and reporting controls. * Demonstrated ability to break down ambiguous, multi‑year problems into a clear sequence of product milestones, with strong judgment on where to start, what to defer, and how to manage risk. * Excellent communication skills in English, with the ability to explain complex tax and platform topics in simple terms to senior non-technical stakeholders, and to drive alignment across diverse teams. * Comfortable working from our Bangkok office (hybrid model) and collaborating with globally distributed teams. It’s great if you have: * Experience integrating or working with leading indirect tax engines, e‑invoicing providers, or tax content vendors, and understanding their typical strengths and limitations. * Familiarity with large-scale financial and data platforms (for example ERP, consolidation/reporting tools, and financial data pipelines) and how tax systems interact with them. * Background in a quantitative or technical field (e.g., Computer Science, Engineering, Mathematics, Economics, or similar), or relevant professional qualifications in Tax or Accounting combined with strong product and systems exposure. * Experience working in multicultural, high-growth environments and navigating the complexity of operating across many countries and tax jurisdictions.

As Director, Content and Product Operations, you will play a key leadership role in analyzing customer and product data to determine business value and priorities, setting the strategy, roadmap and KPIs to deliver efficient and effective operations. You will build and manage multiple large teams in a fast-paced, international environment. You will lead your teams in execution, collaborate closely with product managers and IT on A/B experiments and reporting, and coordinate with accommodation supply, connectivity, strategic partnerships, and customer support teams to ensure operational excellence. This position is based in Bangkok, Thailand, reporting to the VP of Product, and is open to candidates worldwide. We will assist you with visa and relocation, ensuring a smooth transition to working and living in Bangkok. Responsibilities: * Develop and execute content and product operations strategies to support Agoda’s business goals. * Set content and data priorities based on customer needs and business value. * Establish and track KPIs to measure business impact and operational performance. * Create and manage roadmaps and project plans for key initiatives. * Collaborate with cross-functional teams, including Product, Technology, and Supply, to deliver effective content solutions. * Lead, develop, and mentor a high-performing team, fostering a culture of innovation and accountability. * Monitor and improve content systems and processes for efficiency and quality. * Troubleshoot and resolve issues across the content supply chain. Experience Required: * 10+ years of experience in driving Operations for large organizations * At least 6 years of direct management experience, including leading teams of 20 or more * Experience managing teams in the e-commerce or technology/internet space * Proven ability to set and execute content or operational strategy to drive business results * Strong analytical skills and data-driven decision-making; SQL expertise a plus * Demonstrated experience optimizing operational workflows and resourcing, both automated and manual, to achieve business goals

You will lead the strategic direction and product roadmap for AiNU, an AI-powered digital identity verification platform. Your role involves defining the product vision, managing the backlog, and driving the full product lifecycle from concept to launch. You will collaborate closely with cross-functional teams, including AI/ML engineers and UX designers, to deliver high-quality, customer-centric solutions. Additionally, you will gather market insights, analyze competitors, and ensure successful product launches in partnership with Sales and Marketing teams. This position requires balancing business goals, technical feasibility, and customer value to drive innovation in the identity verification space. You will act as the primary bridge between business stakeholders, customers, and engineering teams, ensuring clear communication and alignment throughout the development process. By monitoring product performance using KPIs and customer feedback, you will continuously optimize the user experience. Staying current with industry trends, AI/ML advancements, and regulatory compliance requirements is essential to maintaining a competitive edge in the market.

This role focuses on analyzing business pain points within the supply chain and marketplace functions to drive product innovation. You will leverage your technical understanding to propose solutions that align with business objectives while facilitating clear communication between technical and non-technical stakeholders. The position involves deep-diving into business metrics and operations to identify technical opportunities, managing cross-functional projects, and developing a product roadmap that prioritizes features based on business value and impact. You will work closely with business users to test new features, gather feedback, and ensure successful rollouts. You will be responsible for managing cross-functional projects that require technical solutions, ensuring the product roadmap aligns with project timelines and deliverables. This requires a strong execution-focused mindset and the ability to influence and collaborate effectively across diverse teams. The role demands a customer-oriented approach to stakeholder management and a commitment to maintaining high standards of integrity and responsibility in all deliverables.

At Agoda, we bridge the world through travel. Founded in 2005 by two entrepreneurs passionate about making it easier for everyone to explore the world, we are now part of Booking Holdings (NASDAQ: BKNG) with a diverse team of more than 7,000 people from over 90 nationalities working in offices across the globe. Every day, we connect people to destinations and experiences through millions of accommodation options, flights, and activities worldwide. Data and technology sit at the heart of how we work. We run thousands of experiments a year, ship fast, and use insights to drive decisions at scale. If you are excited to help build the future of travel for the world, Agoda is the place to do it. In Product, ideas come alive. We are a product-centric organization where teams have end-to-end ownership and minimal bureaucracy. Our Product Managers move fast, test and learn, and are empowered to change any system in the company if it improves outcomes for our customers, partners, or people. The Tax product team sits within the FinTech product organisation, which owns platforms which power payment processing, financial operations and compliance for Agoda. These platforms are critical for Agoda to be able to launch new business models and products for our customers efficiently and in a compliant way. This role is BANGKOK-BASED, RELOCATION PROVIDED, reporting into the VP of Product, FinTech. As Director of Product – Tax Platform, you will directly manage a team of senior product managers and have end-to-end ownership of Agoda’s proprietary tax platform, which powers indirect tax for our business worldwide. You will define and drive Agoda’s product strategy to rapidly evolving global tax regulation, and oversee the multi-year transformation of our tax platform to be ready for the future needs of the business. This is a high stakes, high visibility role sitting within the FinTech leadership team, with expected frequent engagement with Agoda’s leadership team and other Booking Holdings brands’ executives. In this role, you’ll get to: * Own the vision, strategy, and roadmap for Agoda’s global tax platform covering tax master data, tax determination, invoicing/e‑invoicing, reconciliation, tax reporting, and indirect tax controls. * Partner with Group Tax to translate regulatory, audit, and business requirements into clear product outcomes and platform capabilities. * Lead product teams on large multi-year transformation initiatives to deliver a tax platform that can support multiple products, business models, and brands at Agoda and within the wider Booking Holdings Group. * Make buy‑vs‑build decisions for tax engines, e‑invoicing providers, and related services, and own the long-term integration strategy with external vendors and internal platforms. * Work closely with engineering leads to shape architecture, prioritize technical investments and ensure the platform can operate reliably for our business’ scale * Design and champion strong governance for tax configuration and change management, * Drive clear success metrics and reporting for tax platform initiatives and regularly communicate progress to senior leadership. What you’ll need to succeed: * 10+ years in product management or similar roles, with at least 5 years in a senior leadership role (Director, Head of Product, or equivalent). * Proven track record building or transforming in-house tax platforms at large-scale digital businesses (ecommerce, marketplace, OTA, mobility, or similar) in regulated and time-sensitive environments * Deep command of indirect tax for digital businesses — VAT/GST, marketplace and deemed-supplier regimes, withholding tax — and how these translate into system and data requirements. * Hands-on experience across the core tax platform stack: tax master data, rules configuration, tax determination, invoicing/e-invoicing, reconciliation, and reporting controls. * Demonstrated ability to break down ambiguous, multi‑year problems into a clear sequence of product milestones, with strong judgment on where to start, what to defer, and how to manage risk. * Excellent communication skills in English, with the ability to explain complex tax and platform topics in simple terms to senior non-technical stakeholders, and to drive alignment across diverse teams. * Comfortable working from our Bangkok office (hybrid model) and collaborating with globally distributed teams. It’s great if you have: * Experience integrating or working with leading indirect tax engines, e‑invoicing providers, or tax content vendors, and understanding their typical strengths and limitations. * Familiarity with large-scale financial and data platforms (for example ERP, consolidation/reporting tools, and financial data pipelines) and how tax systems interact with them. * Background in a quantitative or technical field (e.g., Computer Science, Engineering, Mathematics, Economics, or similar), or relevant professional qualifications in Tax or Accounting combined with strong product and systems exposure. * Experience working in multicultural, high-growth environments and navigating the complexity of operating across many countries and tax jurisdictions. Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, or any other legally protected characteristics.

This role is part of the Performance Marketing department at Agoda, focusing on data-driven marketing programs to improve customer lifetime value. The position involves analyzing vast amounts of data to optimize campaign performance and develop predictive models. Responsibilities include experimentation with advertising structures and bidding strategies on various search engines, modeling demand elasticity, and building dashboards to track performance and derive insights. The role requires collaboration with product teams to implement roadmaps and communicate recommendations to stakeholders.

This role is part of the Performance Marketing Team, a data-driven department focused on developing at-scale marketing programs to improve customer lifetime value. The Analyst will work on experimentation and optimization, analyzing vast amounts of data generated by experiments to develop predictive models. Responsibilities include building dashboards to track performance, deriving insights, and communicating recommendations to stakeholders. The position requires liaising with product teams to implement roadmap changes.