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Fraud Investigator

Shopee

This role involves conducting initial investigations into cases related to driver misconduct, operational fraud, and internal violations. You will collect and review evidence from CCTV, system data, operational records, and interviews to build a comprehensive understanding of each case. The position requires preparing case summaries, supporting documents, and basic investigation reports while coordinating with Operations, HR, BI, and Legal teams to obtain necessary information. You will also be responsible for escalating suspicious findings and procedural breaches to senior team members and maintaining accurate case documentation. Additionally, you will support fraud prevention initiatives and case tracking activities, as well as assist in maintaining investigation dashboards, trackers, and reporting systems. We are looking for a detail-oriented individual with strong analytical and logical thinking skills to join our team. You will need the ability to review CCTV footage, transaction data, and operational logs effectively. Good communication skills are essential for coordinating with internal teams and presenting findings clearly. Basic proficiency in G-suit and documentation/report writing is required. While a Bachelor's degree in any related field is necessary, we welcome fresh graduates. Candidates with at least 2 years of experience in the fraud investigation field will be considered an advantage.

Advanced IT Application Support Specialist

KBank

You will provide essential support for the installation, operation, and maintenance of specific computer software applications. This role requires working independently according to established work instructions with minimal supervision. You will act as the primary point of contact for users, handling inquiries and resolving technical issues efficiently. The position involves coordinating with the application team and development staff to escalate complex problems that fall outside standard procedures. You will also maintain accurate records of all customer interactions, issue logs, and resolution steps to ensure continuity and knowledge sharing. Collaboration is key in this role as you work closely with the development team to diagnose and fix complex application issues. You will participate in the implementation of software patches and updates to ensure system stability. The position requires a proactive approach to problem-solving and the ability to communicate technical information clearly to non-technical users. You will contribute to the overall efficiency of the IT support function by ensuring that software applications run smoothly and that user satisfaction remains high.

Administration Operation Specialist

Central Group

This role focuses on managing documentation and coordinating with various departments to ensure administrative operations align with organizational objectives. The position requires handling office supply disbursement and supporting administrative functions in a timely manner. You will provide guidance on regulations and policies while staying updated on new administrative technologies and practices.

Senior IT Application Support Specialist

KBank

This role focuses on providing expert-level assistance for the installation, operation, and maintenance of specific computer software applications. You will handle user inquiries and technical issues with minimal supervision, ensuring smooth application performance. The position involves coordinating with the development team to resolve complex problems and implementing necessary fixes. You will also maintain detailed documentation of all customer interactions, issues, and resolutions to support continuous improvement. You will be responsible for escalating issues that fall outside standard procedures to the appropriate application team or supervisor. Collaboration is key as you work closely with developers to address critical system problems. This position requires a criminal record check prior to employment to ensure organizational safety and compliance with company standards.