The Mobility team is a core business unit responsible for managing and optimizing transport services across the country. This role focuses on growing Grab's premium and new transport business markets, including services like GrabCar Premium and GrabDriveYourCar. You will lead strategic initiatives and guide special projects from planning through to successful execution. The position requires a strategic thinker with a growth mindset to drive business performance and operational success. You will take high ownership of your workstreams, using critical thinking and data-driven analysis to navigate challenges and optimize performance. The role involves leading both strategy and operations, requiring the ability to work independently in a fast-paced environment. You will collaborate with a team of intelligent professionals to deliver daily best transportation services and create earning opportunities for drivers.
You will lead the design and optimization of pricing and packaging strategies across Wongnai's product ecosystem, including POS systems and digital merchant solutions. You will build compelling business cases using data modeling and experimentation to drive revenue growth and present high-impact proposals directly to executive leadership. The role involves managing the full lifecycle of pricing initiatives, from hypothesis testing and A/B experiments to post-launch analysis and feedback loops. You will partner with cross-functional teams to ensure accurate execution and maintain consistency between proposed pricing and actual sales materials. Additionally, you will serve as a strategic advisor to business, product, and sales teams, applying structured problem-solving frameworks to complex challenges. This position requires a strong analytical mindset and the ability to translate complex data into clear, evidence-based narratives. You will own the accuracy of pricing-facing materials and maintain a running record of past decisions to build repeatable frameworks. The ideal candidate will have experience in strategy, revenue management, or financial planning, with a focus on pricing or SaaS revenue models. You will be responsible for validating hypotheses and documenting learnings to ensure continuous improvement of pricing strategies.
Lead the Mobile Postpaid Retention function with full accountability for customer retention performance, customer lifetime value growth, churn reduction, and long-term customer value creation across the customer lifecycle. Drive the strategy, governance, and performance of retention programs, customer segmentation, predictive analytics, retention offer management, and revenue recovery initiatives to minimize voluntary and involuntary churn, reduce downsell, and strengthen customer loyalty. Partner closely with Commercial, Product, Digital, Customer Service, Billing Operations, Collections, and Analytics teams to deliver customer-centric retention strategies, enhance customer experience, and achieve sustainable business growth.
You will lead projects from the design phase of marketing packages, involving data analysis, package pricing, and the creation of go-to-market strategies. Your role requires designing operational processes, executing campaigns, and monitoring performance through dashboards and reports. You will collaborate closely with cross-functional teams, including Product, Marketing, Business Development, and Account Management, to ensure successful project delivery and merchant satisfaction. This position focuses on leveraging Grab's assets and demand generation tools to invent marketing packages that drive revenue. You will analyze merchant and customer data to identify growth areas and conduct experiments to validate package effectiveness. The role demands a strong blend of analytical skills, strategic thinking, and project management to translate complex data into actionable business insights.
You will lead critical projects focused on managing driver supply for Grab's delivery services. By leveraging data analysis and strategic planning, you will identify operational gaps and design comprehensive solutions to address them. Your role involves overseeing the rollout of new products and optimizing existing ones to ensure platform success. You will collaborate closely with local and regional teams to align initiatives with broader business goals. Your daily work will include experimenting with initiatives to optimize performance for GrabFood and GrabExpress verticals. You will analyze the results of your projects and communicate key findings to a wide range of stakeholders. The role requires the ability to connect insights from data with on-the-ground realities to make informed decisions. You will report to the Deliveries Marketplace Manager and work onsite in the Bangkok office.
This role sits within the GrabFood Growth and Strategy team, serving as the engine for platform expansion and business efficiency. You will lead day-to-day coordination with cross-functional teams, including Product, Marketing, Operations, Drivers, and Merchants, to drive demand growth initiatives. The position requires a strong blend of advanced analytics, problem-solving, and project management to translate complex data into actionable business insights. You will manage budgets, design promotional strategies, and oversee the end-to-end implementation of key projects to ensure competitive positioning and achieve P&L targets. Your day-to-day responsibilities will involve crafting growth and go-to-market strategies, tracking business performance, and conducting deep-dive analyses on churn, customer segmentation, and conversion funnels. You will scope advanced statistical analyses and predictive demand modeling while building compelling presentations to influence senior stakeholders. This role demands a start-up attitude, resilience, and a result-oriented mindset to navigate complex challenges and drive sustainable growth for the superapp.
This role sits within the GrabFood Growth and Strategy team, serving as the engine for platform expansion and efficiency. You will lead day-to-day coordination across Product, Marketing, Operations, and Merchant teams to drive demand growth initiatives. The position requires a blend of advanced analytics, problem-solving, and project management to translate complex data into actionable business insights. You will manage budgets, design promotional structures, and forecast performance to ensure the team meets its P&L targets while maintaining a competitive market position. Your day-to-day work involves tracking business performance through churn analysis and customer segmentation. You will scope advanced statistical analyses and predictive demand modeling in collaboration with cross-functional partners. Additionally, you will build presentations to influence senior stakeholders and manage multiple projects from end to end, ensuring that strategic initiatives are implemented effectively and sustainably.
This role involves participating in the development and establishment of corporate strategy plans, policies, and directions. The position requires analyzing and resolving strategic issues to support executive decision-making and ensuring business plans align effectively with organizational goals. The expert will translate high-level vision into actionable strategic plans and operational objectives while providing strategic guidance through business intelligence and market analysis to top management. Additionally, the role focuses on managing corporate projects, resources, and execution to ensure alignment with organizational objectives and advising on project feasibility to minimize risks.