About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Join our team at Rocket Travel by Agoda (RTA), our B2B vertical. At RTA, we specialize in building loyalty travel platforms and white-label solutions for some of the world’s largest brands. As part of our team, you’ll help shape the future of B2B travel experiences by crafting high-quality designs that drive business growth, partner success and user engagement. This role does not offer visa sponsorship or relocation support; applicants must already have the legal right to work in Thailand What Product Design Looks Like at Rocket Travel by Agoda (RTA): As a product designer focusing on partnerships at RTA, you’ll collaborate with our commercial and business development teams, brand designers, product managers, and other product designers to deliver innovative solutions for our partners. Your work will directly impact how we pitch and deliver white-label travel solutions, ensuring a seamless and engaging experience for both partners and their customers. Role in the Team: We are looking for a craft-led Product Designer with a very high bar for design quality, and expertise in UI, design systems, and prototyping. The primary goal of this role is to own the design of business development within RTA, which includes: Key Responsibilities: * Build and standardize high-quality mockups and prototypes of our white-label products for partner pitches and user testing, actively participating in feedback sessions to refine designs. * Deep knowledge of Figma and design systems, including auto-layout, variables, color tokens, and design system components * Basic technical understanding (HTML/CSS/ADS components) for smooth handoffs and able to fix minor UI bugs with Engineering * Help build scalable Figma templates that allow us to work efficiently * Contribute to partner launches * Conduct industry benchmarking across travel and loyalty platforms, summarizing key trends and insights. * Align with cross-functional teams to deliver scalable, partner-centric solutions while meeting business objectives * Strong communication skills and adaptability to feedback Qualities We Value in Designers: * Strong Visual and UI Skills: Experience designing across multiple platforms, creating user flows, and delivering high-fidelity mockups and prototypes. * Systematic Thinking and Design Systems Expertise: Ability to think systematically and contribute to design systems that ensure consistency, scalability, and efficiency. * Embody curiosity, community, and accountability. We live and build products by these values every day. * Effective Communication: Ability to clearly articulate design concepts and solutions, fostering collaboration and understanding among team members. Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda * Agoda Careers * Facebook * LinkedIn * YouTube Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee. Apply Now This role is based in Bangkok and follows a hybrid work model (3 days in office, 2 days WFH per week). Are you open to working in this arrangement? Are you eligible to work in Thailand without the need for visa sponsorship? Are you comfortable with a 6-months contract? Portfolio (Please give the password if require) What is your current role? What is your current company? Which industry do you currently work in? How quickly would you be able to start if we were to make you an offer? What is your salary expectation in THB monthly? In which country/region are you currently based? Do you as a candidate have a personal relationship with a current Agoda employee? What is the employee’s name? How did you hear about this job? Are you presently employed by any company within the Booking Holdings group, including but not limited to Kayak, OpenTable, Booking.com, Rental Cars, RocketMiles, FareHarbor, HotelsCombined, CheapFlights, Momondo, Priceline, or Getaroom? Do you allow us to provide you TEXT/SMS updates of your interview process? We may engage with a service provider to do so. 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By choosing “prefer not to disclose”, your candidacy will not be impacted. Email me about other job openings within the Booking Holding’s entities and recruitment-related newsletters

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. **Get To Know Our Team:** Agoda Media Solutions partners with tourism boards and destination marketing organizations to help them reach Agoda’s high-intent, first-party audience through marketing campaigns across Agoda’s owned platforms and selected offsite channels. As our China business continues to grow, we are looking for a **Campaign Operations****Specialist, China DMO**to support the end-to-end delivery of tourism board campaigns. **The Opportunity:** * This role will coordinate campaign administration and execution across the full campaign lifecycle from proposal and procurement support through campaign setup, launch, monitoring, reporting and post-campaign review. * You will work closely with the China Supply team, RTA/DMO, tourism board partners and internal stakeholders across Operations, Legal, Finance, Tax, Brand, Translation and other relevant functions. **What You’ll Do:** * Coordinate the operational handover from the China Supply or Business Development team to the RTA/DMO campaign team. * Support proposal localization, bidding, procurement documentation, vendor registration and related administrative processes. * Coordinate contract preparation, approvals, signatures and follow-up with internal and external stakeholders. * Manage the collection, translation, review and approval of campaign assets from tourism board partners. * Coordinate campaign setup across Agoda Media Solutions products, including onsite placements, destination content, coupons and other relevant activations. * Support campaign launches and monitor delivery, pacing and operational issues throughout the campaign period. * Coordinate with internal teams to resolve campaign, creative, inventory, coupon or reporting issues. * Support the preparation and validation of campaign performance reports in English and Chinese. * Coordinate campaign review meetings and capture recommendations for renewal or future campaign improvements. * Develop and maintain campaign trackers, checklists and processes to improve operational efficiency and scalability. **Required Qualifications:** * Bachelor’s degree in Marketing, Business, Communications, Tourism, Project Management or a related field. * Excellent written and verbal communication skills in**Mandarin Chinese and English**. * At least**2 years of experience**in campaign operations, digital marketing, project management, media operations, account management or a related area. * Experience working with tourism boards, government agencies, destination marketing organizations or external agencies is preferred. * Experience with China-based procurement, bidding, contracting or administrative processes is highly desirable. * Strong project-management skills and the ability to manage multiple stakeholders and deadlines. * Strong attention to detail and ability to manage documentation, approvals and campaign assets accurately. * Proactive, organized and comfortable working independently in a fast-paced, international environment. * Good working knowledge of Excel, PowerPoint and project-tracking tools. **Preferred Qualifications:** * Experience in digital advertising, media, travel, hospitality or tourism marketing. * Familiarity with campaign metrics such as impressions, clicks, engagement, conversions and delivery pacing. * Experience coordinating localized creative production and content approvals. * Experience working with cross-functional and regional teams in a matrix organization. #### Please review our Hiring Process Guidelines before your interview — click [here](https://careersatagoda.com/interview/)to learn how interviewing at Agoda works. ### **Discover more about working at Agoda** * Agoda Careers[https://careersatagoda.com](https://careersatagoda.com/) * Facebook[https://www.facebook.com/agodacareers/](https://www.facebook.com/agodacareers/) * LinkedIn[https://www.linkedin.com/company/agoda](https://www.linkedin.com/company/agoda) * YouTube[https://www.youtube.com/agodalife](https://www.youtube.com/agodalife) **Equal Opportunity Employer** At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our [privacy policy](https://careersatagoda.com/privacy-statement). **Disclaimer** We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

As the building block that provides a solid baseline for Agoda’s culture of integrity, the Compliance & Ethics team is at the forefront of driving and maintaining the company’s compliance program and managing regulatory risks across a fast‑growing, tech‑driven global travel business. Within Booking Holdings, an enhanced and more connected global B2B organization is being built, bringing together strategic partnership capabilities across Booking.com, Priceline and Agoda (“New B2B Business”). Intended to better serve partners, move faster in the market, and unlock new opportunities for growth, the new organization will support strategic partnerships, affiliate and API distribution, corporate and wholesale travel, and other commercial channels, serving airlines, travel management companies, OTAs, financial institutions, platforms and other strategic partners. You will collaborate closely with colleagues across Booking Holdings Inc., Booking Holdings Financial Services, our sister brands, and key functions including FinTech, Product, Commercial, Legal, Internal Audit, People and Supply to help shape and support the next chapter of Booking Holdings’ B2B business, leveraging the company’s scale, technology, talent and global reach to create best-in-class partner experiences and innovative solutions. Reporting to the Agoda Senior Director, Compliance Officer, you will be the senior payments compliance lead for Agoda’s B2B (business to business) division, with a particular focus on our B2B payments products and related licensing obligations. You will design, enhance, and oversee our compliance risk management and control framework and provide pragmatic, risk-based advice to senior stakeholders. This position is based in Bangkok. Agoda provides relocation support for successful candidates not currently located in Bangkok. Remote or alternative base locations are not available. **In this Role, You’ll Get To** * Play a central role in helping design and implement the Compliance foundations of the new consolidated B2B business, including: **Compliance & Ethics Programme – Key Responsibilities** * Lead and support day‑to‑day Compliance & Ethics initiatives, ensuring key objectives, deliverables, and reporting are completed in a timely and high‑quality manner. * Act as a subject matter expert and trusted advisor on broader Compliance & Ethics topics (e.g., anti‑bribery and corruption, conflicts of interest, third‑party risk, code of conduct), providing well‑reasoned, business‑oriented guidance that supports Agoda’s culture of integrity. * Shape and enhance Agoda’s Compliance & Ethics framework, including policies, standards, training, monitoring and testing activities, ensuring it remains fit‑for‑purpose and aligned with Booking Holdings’ expectations and global benchmarks. * Design and oversee practical review processes for gifts and entertainment, conflicts of interest disclosures, third‑party due diligence, risk assessments, and related monitoring, and drive appropriate mitigation actions in close partnership with relevant stakeholders. * Collaborate with the Global Compliance & Ethics team on third‑party risk management initiatives and conflicts of interest processes, helping to ensure effective identification, escalation, and mitigation of key risks across new and existing activities. * Support or lead elements of compliance‑related reviews and investigations (where appropriate), and develop data‑driven monitoring approaches to identify trends, root causes, and opportunities for programme uplift. * Develop, implement, and continuously refine compliance policies, procedures, and standard operating procedures (SOPs) to keep pace with evolving business models and regulatory expectations. * Support the design, delivery, and refresh of compliance training programmes, including in‑person and virtual sessions, and maintain e‑learning materials in line with changing business needs and risk profiles. * Promote a strong ethical culture through awareness campaigns, employee engagement initiatives, and regular collaboration with key functions and leadership. * Partner closely with cross‑functional teams (e.g., Legal, Finance, Government Affairs, People, Commercial, Supply and other business stakeholders) to embed compliance requirements into products, processes, and day‑to‑day decision‑making. * Drive continuous improvement and efficiency initiatives, including the smart use of technology and digital tools to standardise, automate, and streamline compliance workflows. * Prepare or support management updates, reporting materials, and other compliance‑related communications for internal and external stakeholders and leadership. * Take on additional and ad hoc responsibilities as needed to strengthen the Compliance & Ethics function and further mature the overall programme. * Support the development, implementation and continuous enhancement of the financial crime risk management framework alongside our Financial Crime team. * Assist in areas of financial crime risk management such as testing and monitoring and annual risk assessment process. **What You’ll Need to Succeed** **Experience & Expertise** * 8+ years of progressive experience in compliance risk management regulatory compliance, preferably in global or regional organisations. * Significant cards and payments experience, including a practical understanding of consumer and B2B payments products, payment service provider models, card scheme rules, and payments licensing environments. * Proven track record in building, enhancing, or independently assessing compliance risk management frameworks for payments, including risk assessments, controls design, and governance. **Technical & Functional Skills** * Hands‑on experience designing, operating, or overseeing a corporate compliance framework, third‑party due diligence processes, investigations, escalation, and complex case handling. * Strong ability to translate legal and regulatory compliance into clear, pragmatic controls and processes that enable business growth while managing risk. **Leadership & Stakeholder Management** * Demonstrated success in influencing and partnering with senior stakeholders across functions (e.g., Product, FinTech, Commercial, Legal, Internal Audit, Operations) in fast‑paced, high‑growth environments. * Strong project and programme management skills, with the ability to prioritise, plan, and deliver multiple initiatives concurrently across jurisdictions and time zones. * Excellent communication skills in English (written and verbal), with the ability to explain complex compliance concepts in clear, business‑friendly terms. **Mindset & Values** * Strategic, data‑driven, and solutions‑oriented, with the ability to “connect the dots”, see the big picture, and drive constructive change. * High level of integrity and sound judgement, suitable for a senior Compliance & Ethics leadership role. * Self‑starter who operates with minimal supervision, is comfortable with ambiguity, and thrives in a dynamic, tech‑driven, international environment.

This Associate Director role leads the project management team for the B2B Partnerships and Automation team within the Customer Experience Group. The position involves setting direction and raising delivery standards for a portfolio covering automation, AI, and tooling that improve customer and agent experience, as well as process optimization across the post-booking journey. The role requires combining strategic problem solving, hands-on data-driven execution, and senior stakeholder management to translate business needs into deliverable work. The team drives end-to-end customer experience and process improvements, scaling impact through automation, AI, and tooling across customer-facing and agent-facing journeys.

Agoda's Platform team seeks a Staff Software Engineer to build mission-critical systems serving millions of users. The role involves designing and maintaining platforms and data pipelines, boosting system performance, and fostering cross-functional collaboration. Candidates will own the full product lifecycle, from business requirements to CI/CD and monitoring. The position requires 8+ years of experience with performance-critical applications in Scala, Java, or Kotlin, strong RDBMS knowledge, and the ability to direct significant company-wide projects.

This role involves partnering with HRBPs and business leaders to analyze talent needs and connect priorities with business goals. The consultant will support performance management, talent reviews, succession planning, and career development. Responsibilities include using data to identify talent patterns, preparing analysis on workforce trends, and facilitating evidence-based discussions. The position requires a strategic mindset to design and improve talent practices and tools.

Agoda is hiring a Senior Consultant, People Development & Performance in Bangkok, within the People and Organization Development team. The role supports talent development, performance management, and organizational capability from individual and team level through to enterprise level, working with HRBPs and business leaders to analyze talent needs and connect talent priorities with business needs. Duties include coordinating the performance management process, using people and business data to identify talent patterns, risks, and opportunities, preparing analysis on talent pipelines, succession, performance outcomes, and workforce trends, supporting design and delivery of talent practices and tools, and facilitating talent and performance discussions. Requirements include 5+ years in consulting or talent management, strong project management, and data-driven analysis skills.

This role involves leading a technical team to enhance the scalability, quality, and efficiency of data and machine learning processes. The engineer will design and build tools, libraries, pipelines, and platforms to support Data Science and Business teams in launching experiments in production. The position requires end-to-end ownership of systems to enable rapid production deployment. The team focuses on processing big data to help validate strategic decisions and react to a fast-changing environment.

The Capacity Planner operates as a specialist within the Global Service Vertical team, focusing on forecasting and operational capacity performance analysis. The role involves forecasting contact center demand, executing resource interventions, and recommending strategies to meet Service Level Agreement (SLA) targets and business objectives. The planner supports Associate Capacity Planners and collaborates with stakeholders to drive continuous improvement. Key activities include medium and short-term forecasting, shrinkage planning, and managing supply and demand levers to ensure efficient operations.

This Associate Data Analyst role is based in Bangkok and focuses on Marketing Analytics within the Performance Marketing team. The position is designed for new graduates and involves working with experts to develop at-scale marketing programs. The role requires fluency in English and Thai, and the ability to analyze data to optimize campaigns across various digital channels. The team is highly data-driven and fosters a learning environment for professional growth.