This role focuses on overseeing daily store operations to ensure smooth sales processes and customer satisfaction. You will manage inventory, organize product displays, and handle payment services to maintain high operational standards. The position requires strong leadership skills to guide sales and operations staff, ensuring they are well-prepared for their shifts and perform effectively. Additionally, you will analyze customer data to build lasting relationships and support the store's gross sales targets. You will be responsible for controlling product sales by providing expert advice on technical items and managing the return process. Your role involves planning staff schedules to align with business plans and monitoring inventory levels to prevent loss. You will also handle customer inquiries regarding payments and ensure all documentation is accurate. This position is ideal for a detail-oriented professional who can balance operational efficiency with excellent customer service.

This role focuses on overseeing customer service operations within the branch to ensure high standards of delivery and customer satisfaction. You will be responsible for managing the daily workflow of customer service staff, including scheduling shifts and monitoring operational procedures. The position requires strong coordination skills to bridge the gap between customers and internal departments, ensuring that service standards are consistently met and improved. You will play a key role in maintaining the branch environment by managing equipment and facilities while staying updated on sales promotion activities to provide accurate information to clients. The role involves analyzing service statistics and operational reports to identify areas for improvement. You will also handle customer feedback and complaints, working with relevant parties to resolve issues efficiently and maintain positive customer relationships.

This role involves overseeing the daily administrative operations of the organization to ensure organizational effectiveness. You will manage and coordinate office procedures, communication protocols, and inventory control while delegating tasks efficiently. The position requires developing and implementing office policies and standards to guide daily operations. You will also resolve operational issues and facilitate support between internal departments to maintain smooth business functions.

This role involves managing the operations of secretaries to support executive functions and business operations. You will implement organizational policies and directions to ensure smooth daily workflows. The position requires coordinating with internal and external stakeholders to facilitate executive activities and manage information flow effectively. Additionally, you will oversee document management, including appointments and correspondence, while monitoring supply disbursement to support the team. You will also mentor secretaries and supervisors to ensure high performance and prepare them for career advancement. You will be responsible for monitoring and summarizing minutes of meetings to align with organizational needs. The role demands strong communication skills to build mutual understanding with various parties. You will advise secretaries on best practices and performance improvements. This position is ideal for a detail-oriented professional who can manage multiple priorities while maintaining a high standard of service for executives and staff.

This role involves managing the operations of secretaries and serving as a central connector between operational project teams and the Finance department. You will develop management dashboards, monitor corporate project portfolios, and ensure initiatives align with budgeted expenditures. The position requires managing the Head of ESD's complex calendar, coordinating high-level meetings, and handling executive correspondence with precision. You will establish standardized project management frameworks and KPIs across business units. The role demands strong organizational skills to prioritize critical issues and follow up on action items. You will act as the primary point of contact for the Head of ESD's office, strategically managing schedules and resolving conflicts proactively.

This role focuses on leading the Customer Relations department to ensure efficient operations and high customer satisfaction. You will drive a customer-centric culture by coaching the team and optimizing service standards. The position involves managing the exchange and return processes while building strong relationships with customers to support sales growth. You will also coordinate with various store functions to resolve recurring issues and improve the overall shopping experience. You will be responsible for planning workforce schedules to ensure the right number of staff are available to serve customers effectively. The role requires you to assist customers with transport and assembly services while maintaining a high level of service. You will support your team in handling customer inquiries and ensuring they understand their contribution to the store's success. Ultimately, you will inspire your team to deliver exceptional service that encourages customers to return.

This role focuses on developing and executing comprehensive customer relationship management strategies to drive business growth and operational efficiency. You will lead the CRM team in analyzing market trends and customer data to formulate annual budgets, policies, and development plans that enhance customer retention and loyalty. The position requires overseeing the CRM platform structure and coordinating cross-departmental efforts to ensure seamless customer engagement throughout the lifecycle. You will be responsible for maximizing customer lifetime value and commercial opportunities by monitoring key customer touchpoints and market research. The role involves providing strategic guidance on CRM operations, advising subordinates on performance and career development, and staying current with marketing trends to continuously improve team effectiveness. This is a leadership position requiring strong analytical skills and the ability to align CRM initiatives with broader business objectives.

The Data Center team designs and operates some of the most sophisticated electrical engineering, mechanical engineering and HVAC systems in the world. Facility Technicians at Google data centers operate, monitor and support physical facilities conditions. Some duties will include heating and cooling of air and water, power supply, generators, UPS systems, electrical distribution and control and monitoring systems. You regularly help inspect, maintain and repair various data center systems such as piping and non-critical electrical or mechanical system components). You'll provide daily assistance to senior technicians as you read blueprints/schematics, conduct tours of systems and assess their working order. You will develop creative approaches to reducing operational costs while improving overall data center efficiency. You ensure that environmental and safety standards are consistently met, identifying problems and making repairs quickly In emergency situations or abnormal conditions, you manage data center performance issues and outages to minimize the recovery time from failures. The Data Center team designs and operates some of the most sophisticated electrical and HVAC systems in the world. We are a diverse, upbeat, creative, team-oriented group of engineers committed to building and operating powerful data centers.

Shopee's Operations team manages the end-to-end logistics process, ensuring a seamless experience from product listing to final delivery. This role focuses on Middle Mile Line Haul operations, overseeing the critical transportation and distribution network that connects regional hubs. You will lead a team responsible for optimizing traffic flow, yard management, and overall operational efficiency within SPX facilities. The position requires a strategic leader who can drive performance improvements in speed, capacity, and cost while maintaining strict safety and compliance standards. As a Lead Line Haul Manager, you will be the primary driver for daily logistics execution and strategic planning. You will recruit, train, and mentor staff including control tower and ground teams to ensure high performance. The role involves close collaboration with cross-functional departments to integrate processes and resolve operational bottlenecks. You will also be responsible for enforcing policies, conducting root cause analysis on performance fluctuations, and identifying opportunities for continuous process improvement and cost reduction.

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Agoda is a travel booking platforms with accommodations at its core. As such our Global Account team is a key to our success, we work hard to ensure their success. The Global Accounts team invests in long-term relationships that spans borders and cultures and results in incredible value for Agoda, our partners, and our customers. We serve as consultants, offering strategic advice on how best to excel on Agoda’s commercial platform. We are direct contributors to what makes Agoda a market leader; we understand accommodation needs and offer innovative solutions. From Bangkok to New York and beyond, the Agoda team has footprints in over 50 locations around the world. With the help of industry-leading technology, we work and collaborate globally to bring together the best ideas from diverse perspectives. The Global Accounts team invests in long-term relationships that spans borders and cultures and results in incredible value for Agoda, our partners, and our customers. The Opportunity As the Associate Director for Global Accounts, your main objectives will be to develop and deploy Agoda’s strategy, provide guidance and leadership to ensure the successful account management of Agoda’s major partners, and deliver on targets and growth expectations that are key to Agoda’s business goals. To succeed in this role, you will bring excellent analytical skills, strong account and client management experience, a proven record of sustainable performance, and the capacity to lead, motivate, coach, and mentor teams. In addition, the ability to establish and develop valued long-term partnerships will be essential. Key Responsibilities: * Develop and implement strategies to accelerate Agoda’s business. * Demonstrate outstanding team leadership to grow the global business and consistently deliver on plans. * Implement strategies with top partners to enhance productivity and maintain a competitive advantage. * Establish and maintain robust relationships at senior levels, including C-level with key partners – driving partnership expansions and identifying significant opportunities. * Has the ability to lead a company-wide project with a few multidisciplinary teams. * Coordinate with top management on strategic planning and objectives. * Lead, coach, develop, and manage multiple teams through upskilling and coaching. * Modify the organizational structure by bringing in top talent, supporting recruitment, or assisting in restructuring key organizational components. * Conduct market research on industry and market trends to ensure Agoda’s competitiveness. * Attend and participate in relevant industry events. What You’ll Need to Succeed: * More than 8 years of professional experience at multi-national companies. * 3–5+ years’ experience in leading, coaching, and developing teams, with a proven track record in rapidly changing environments. * Relevant experience in account management, business development, or general management. Travel industry experience is not required. * Strong numerical and analytical skills with keen attention to detail. * Ability to effectively communicate proposals to potential partners and internal stakeholders. * Strategic thinker;management consulting experience highly valued. * Professional “get it done” attitude and strong work ethic. * Resourceful, energetic, and self-driven personality. * Ability to move quickly, adapt well to change, and thrive in dynamic environments. * Experience in online or e-commerce business preferred. Please review our Hiring Process Guidelines before your interview — click[here](https://careersatagoda.com/interview/)to learn how interviewing at Agoda works. Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our[privacy policy](https://careersatagoda.com/privacy-statement). Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee. Please review our Hiring Process Guidelines before your interview — click [here](https://careersatagoda.com/interview/)to learn how interviewing at Agoda works. Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our [privacy policy](https://careersatagoda.com/privacy-statement). Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.