The Personal Loan-Legal role manages outsourced operations officers handling court-awarded personal loan borrowers, including asset investigation and legal enforcement cases. The position coordinates with borrowers, external debt collection companies, law firms, branches, and other related parties to support debt recovery. The successful candidate will meet KPI targets, monitor case progress, communicate bank policies, answer debt-related questions, and ensure compliance with the bank’s collection policies, Bank of Thailand regulations, and borrowers’ basic rights. The role also involves other assignments and coordination with relevant departments.
