The Senior Regulatory Risk Analyst will lead the development and scaling of proactive, data-driven regulatory risk programs to navigate complex legal and compliance landscapes. This role involves identifying emerging regulatory risks, assessing business impacts, and designing mitigation strategies that drive cross-functional execution across the organization. You will act as a strategic bridge between regulatory developments and business decisions, transforming fragmented signals into clear priorities and governance frameworks. The position requires a balance of structured analysis, executive communication, and hands-on program management to ensure the Customer Experience Group remains compliant and resilient in a dynamic environment. You will oversee the implementation of risk controls, governance mechanisms, and response playbooks while managing government complaints and ensuring timely remediation. The role demands strong leadership in cross-functional initiatives, including creating cost models and business impact assessments for regulatory scenarios. You will also develop metrics and dashboards to measure program effectiveness and advise senior leadership on risk appetite and strategic responses. This is an opportunity to shape risk management practices at a global scale within a fast-paced, multicultural organization.

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. **The Opportunity** The Performance Marketing team is looking for a strategic and data-driven Senior Manager to lead the marketing function for one of Agoda’s most strategic partnerships, owning the P&L, leading a team, and driving partnership strategy. This partnership generates millions in annual revenue across multiple whitelabel brands serving millions of travelers globally. This position sits at the intersection of strategic thinking and operational excellence — someone who can lead a team, shape marketing strategy, influence partnership direction, and drive measurable business impact through data-driven decision-making and complex stakeholder management. We’re looking for a proven leader who thrives in ambiguity, builds clarity through frameworks, and can lead complex cross-functional initiatives with discipline and influence, earning strong stakeholder trust and executive confidence. As a key player in the marketing and partnership ecosystem, you will work closely with partner marketing leadership, regional business development teams, and Agoda’s commercial and product teams to ensure marketing strategies align with business priorities and contribute directly to revenue goals. You’ll be responsible for end-to-end marketing leadership for the partnership. **What Makes This Role Unique** **Scale & Impact** * Own a full P&L for a multi-million dollar partnership * Direct control over budget allocation and investment levels across channels * Your optimization decisions drive both immediate ROI and long-term partnership health **Strategic Complexity** * Manage multiple brands with different customer profiles * Navigate the intersection of B2B partnership management and B2C performance marketing * Balance partner relationships with data-driven optimization * Influence partner marketing strategy while ensuring Agoda profitability targets **Channel Mastery & Technical Growth** **You’ll oversee the full marketing funnel:** * Metasearch (Google Hotel Ads, TripAdvisor, Trivago, Kayak) — optimize bidding strategies, feed management, price competitiveness * Paid Search (Google Ads, Bing) — keyword strategy, campaign structure, budget optimization * App Marketing (Google ACi, Apple ASA) — drive app adoption in key markets * Emerging Channels (SEO, email/CRM, customer marketing) — build new growth drivers * Advanced SQL for booking analysis and channel performance tracking * A/B testing and experimentation methodology with clear measurement frameworks * Marketing analytics including attribution modeling and incrementality measurement **Cross-Cultural Collaboration** * Weekly syncs with partner marketing team * Joint planning and collaborative problem-solving * Navigate cultural nuances in partnership management **Key Responsibilities** 1. Team Leadership & Development * Manage, mentor, and develop a team of 2-3 marketing specialists * Set team priorities and OKRs aligned to partnership goals * Conduct performance reviews and career development conversations * Foster a culture of experimentation, learning, and accountability 2. Strategic Marketing Leadership & P&L Ownership * Set overall marketing strategy and influence ROI targets; optimize investment levels to ensure we hit partnership goals * Guide team on channel strategies and ensure execution excellence * Own the full marketing P&L for the partnership * Design experimentation roadmap to validate strategic hypotheses * Monitor channel health and guide team to drill into anomalies or opportunities * Oversee dashboard/reporting development and team analytics capability 3. Analytics Strategy & Insights * Define analytics roadmap and experimentation strategy for the team * Write SQL queries to answer strategic business questions and guide team on complex analysis * Guide team on measurement frameworks and experiment design * Synthesize insights into executive-ready recommendations with business impact quantification * Build team capability in analytics and experimentation 4. Strategic Planning & Executive Stakeholder Management * Develop annual marketing roadmap and quarterly plans aligned to partnership goals * Lead weekly syncs with partner marketing leadership * Present quarterly business reviews to Agoda leadership (Director/VP level) * Own the annual planning process and budget allocation across channels * Partner with Agoda’s commercial and product teams on partnership optimization * Pitch strategic initiatives to partner executives and navigate differing viewpoints with influence and data 5. Program & Project Management * Lead large, multi-workstream initiatives end-to-end * Build detailed project plans with risk mitigation and milestone tracking * Establish governance cadence and reporting mechanisms * Ensure disciplined execution across markets and teams **Requirements** We’re looking for candidates who demonstrate: 1. Analytical & Technical Skills * SQL proficiency (daily usage for analysis; comfortable working with multiple tables and complex joins) * Strong analytical thinking with ability to translate data into actionable insights * Comfort with marketing analytics tools (Google Ads, attribution platforms, dashboards) * Bonus: Experience with experimentation design and statistical analysis * 7-10+ years in marketing, growth, or analytics roles 2. Marketing Channel Knowledge * Understanding of performance marketing fundamentals (PPC, metasearch, app marketing, or SEO) * Experience optimizing marketing campaigns toward ROI/profitability targets * Familiarity with attribution models and incrementality measurement * Background in digital marketing, growth marketing, or marketing analytics preferred 3. Leadership & Stakeholder Management * 5+ years people management experience or demonstrated team leadership * Ability to influence without direct authority in a matrix organization * Executive communication skills — comfortable presenting to VP/Director level stakeholders * Required: Complex stakeholder management including partner relationships at senior levels * Cultural sensitivity for cross-border collaboration 4. Execution Excellence * Exceptional project management discipline * Ability to manage multiple concurrent initiatives * Strong attention to detail without losing strategic altitude 5. Business Orientation * Understands P&L drivers and growth mechanics * Makes data-informed decisions * Focused on impact, not activity **What We Offer** Ownership & Impact * You’re not executing someone else’s strategy — you’re owning the outcomes * Test new ideas, run experiments, see direct impact on partnership performance * High visibility to leadership; your metrics are partnership KPIs Learning Environment * Work with Agoda’s best-in-class marketing practices * Experimentation culture with clear measurement and learning * Complex, ambiguous problems that build problem-solving skills

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. The Data department oversees all of Agoda’s data-related requirements. Our ultimate goal is to enable and increase the use of data in the company through creative approaches and the implementation of powerful resources such as operational and analytical databases, queue systems, BI tools, and data science technology. We hire the brightest minds from around the world to take on this challenge and equip them with the knowledge and tools that contribute to their personal growth and success while supporting our company’s culture of diversity and experimentation. The role the Data team plays at Agoda is critical as business users, product managers, engineers, and many others rely on us to empower their decision making. We are equally dedicated to our customers by improving their search experience with faster results and protecting them from any fraudulent activities. Data is interesting only when you have enough of it, and we have plenty. This is what drives up the challenge as part of the Data department, but also the reward. We are looking for ambitious and agile data scientists that would like to seize the opportunity to work on some of the most challenging productive machine learning and big data platforms worldwide, processing some 600B events every day and making some 5B predictions. As part of the Data Science and Machine Learning (AI/ML) team you will be exposed to real-world challenges such as: dynamic pricing, predicting customer intents in real time, ranking search results to maximize lifetime value, classifying and deep learning content and personalization signals from unstructured data such as images and text, making personalized recommendations, innovating algorithm-supported promotions and products for supply partners, discovering insights from big data, and innovating the user experience. To tackle these challenges, you will have the opportunity to work on one of the world’s largest ML infrastructure employing dozens of GPUs working in parallel, 30K+ CPU cores and 150TB of memory. In This Role, You’ll Get to * Design, code, experiment and implement models and algorithms to maximize customer experience, supply side value, business outcomes, and infrastructure readiness. * Mine a big data of hundreds of millions of customers and more than 600M daily user generated events, supplier and pricing data, and discover actionable insights to drive improvements and innovation. * Work with developers and a variety of business owners to deliver daily results with the best quality. * Research discover and harness new ideas that can make a difference What You’ll Need to Succeed * 4+ years hands-on data science experience. * Excellent understanding of AI/ML/DL and Statistics, as well as coding proficiency using related open source libraries and frameworks. * Significant proficiency in SQL and languages like Python, PySpark and/or Scala. * Can lead, work independently as well as play a key role in a team. * Good communication and interpersonal skills for working in a multicultural work environment. It’s Great if You Have * PhD or MSc in Computer Science / Operations Research / Statistics or other quantitative fields * Experience in NLP, image processing and/or recommendation systems * Hands on experience in data engineering, working with big data framework like Spark/Hadoop * Experience in data science for e-commerce and/or OTA We welcome both local and international applications for this role. Full visa sponsorship and relocation assistance available for eligible candidates.

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. **THIS ROLE IS BASED IN BANGKOK, THAILAND (WITH RELOCATION PROVIDED)** **Location: Bangkok, Thailand (*Not open for remote work)** **Get to Know our Team:** The Supply Analytics team delivers data-driven insights and decision support to optimize Agoda’s supply ecosystem. We analyze partner and marketplace dynamics, build forecasts and models, run experiments, and create scalable dashboards and data products that power strategic direction and operational execution. We bring value through rigorous analyses and pragmatic, measurable recommendations that help Supply, Product and other teams prioritize work and drive impact. Our work improves inventory quality, partner economics, and the long-term health and growth of Agoda. **The Opportunity:** As a Senior Analyst, you will report directly to either the Senior Manager or Associate Director within the Supply Department and this will be an individual contributor role. You will be responsible and fully empowered to work with the partners on the ground. You will be supported by a team within the Supply department and work closely with other Team members within Agoda. **In this Role, you’ll get to:** * Translate internal briefs into analytical projects (to include refining the initial brief and asking the ‘right questions’, working through potential hypotheses and storyboarding the output) * Use and analyze data from multiple large-scale data warehouses and present statistically strong analysis to a wide range of business stakeholders. * Proactively identify opportunities for growth within supply and the wider business. * Drive new analytical initiatives and projects aimed at improving organizational efficiency and shaping Agoda supply. * Identify, support, and lead projects aimed at scaling up the way the Supply organization leverages on data, insights, and intelligence. * Automate manual operational processes and present back on time savings gained through modernization of business operations **What you’ll Need to Succeed**: * At least 2-5+ years of experience working as an Analyst with experience in analytics/data science/insights/strategy/BI * Advanced working knowledge and hands-on experience in SQL * Strong knowledge and hands-on experience in data visualization tools such as Tableau (preferably) * Expert domain of data analysis and data visualization tools and software such as Excel, Python (or R) * Bachelor’s degree ideally in a business or quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance). * A good understanding of statistical modelling knowledge or any machine learning technique knowledge (such as hypothesis testing, regression, logistic regression, random forest, etc.) * Good stakeholder management experience. Comfortable presenting to senior leadership and C-suite. * Experience in conducting A/B testing experimentation * Strong experience in finding data insights and provide business recommendation to the business * A hacker’s mindset – the ability to build simple but clever and elegant solutions to new problems within significant resource, operational and time constraints through deep understanding of the business, creative problem solving, and a wide range of expertise in data, analytics, automation, programming, and prototyping. * Excellent communicator with superior written, verbal, presentation and interpersonal communication skills. * Data driven in both decision making and performance measurement. * Extreme comfort in ambiguous, fast-paced environment. * Ability to multi-task, prioritize and coordinate resources. **It’s Great if you Have:** * MBA or Masters in a quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance). * Program management certifications (e.g. PMI, PRINCE2) to compliment your program management experience. * Asian market experience. * Travel industry / e-commerce / tech / consulting experience.

You will support the Supply organization at Agoda by managing end-to-end recruitment processes for assigned roles. You will partner closely with hiring managers to understand business needs, maintain pipeline health, and ensure recruitment targets are met efficiently. Your role involves collaborating with various People Team partners to deliver a high-quality candidate experience while adhering to hiring policies and compliance requirements. This position focuses on building teams that power Agoda’s global partner network. You will use data to identify risks, recommend practical actions, and improve hiring outcomes. You will also contribute to sourcing activities, recruitment events, and process improvements to support the company's growth in the travel industry.

The People team at Agoda is seeking a Senior Manager to lead the Global People Relations Services team based in Bangkok. This role involves managing a team of consultants who provide trusted guidance and operational support on complex employee matters, including performance concerns, misconduct, grievances, investigations, and disciplinary actions. The successful candidate will be responsible for ensuring high-quality, consistent, and compliant handling of sensitive workplace issues while strengthening manager decision-making and risk management. This position requires balancing business pragmatism with sound judgment in a fast-paced, multicultural environment. You will lead and develop a global team, deliver high-quality support on complex employee relations cases, and partner closely with Legal, Compliance, and HR Business Partners to establish robust case governance practices. Additionally, you will coach managers to handle difficult situations effectively and use data and insights to continuously improve people practices and service delivery models.

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. **Get To Know Our Team:** Strategic Partnerships is a team of creative entrepreneurs that develop solutions for Agoda’s non-accommodation partners and promote Agoda’s top and bottom-line growth. We design tailored business and product solutions with our partners and help them generate measurable value. Members of our team are empowered and supported to grow their market(s) or accounts. We develop win-win relationships and leverage Agoda’s unique accommodations portfolio and tech solutions to bring our partners the advantages they seek. Utilizing our strong brand and resources, we build new channels to increase the visibility of Agoda, introduce more travelers to our great products and service and deliver significant revenues to the overall business. **What You’ll Do:** * Manage and Develop Long-Term Partner Relationships to Drive Sustainable Growth for Affiliate Partners * Act as the primary point of contact for partners, managing day to day communication and coordinating across internal teams, including meeting participation, Slack support, and first level partner responses * Deliver against KPIs, growth targets, and key strategic initiatives aligned with business priorities * Collaborate with cross functional stakeholders to ensure seamless partner enablement and execution * Monitor and analyze market conditions, conducting competitor and technological landscape analysis, and prioritize market segment opportunities * Translate strategic objectives into actionable operational plans to support execution at scale **Required Qualifications:** * Proven track record, with 5-10 years of work experience in account management, project management * Prior experience navigating complex sales cycle end-to-end, including RFPs, government-funded processes, through to contract negotiations and closing * Proven success in building & maintaining long-term customer relationships * Native-Level Mandarin and Strong English Communication and Presentation Skills, Enabling Effective Alignment Across Partners and Internal Stakeholders * Ability to work in a highly dynamic environment and is open to change in responsibilities, workflows, as needed by the business * Strong organizational abilities, comfortable making prioritization decisions, with the ability to work effectively with a variety of stakeholders at all levels * Team player with a professional “get it done” attitude and work ethic * Strong data management, analytical and problem-solving skills * Able to work with a multi-cultural group of professionals * Proficiency in Microsoft Word, Excel, Outlook and Power Point **Preferred Qualifications:** * Fast learner with desire to learn * Project management background preferred * Experience in the travel and/or e-commerce industry preferred

This role focuses on managing the operational aspects of Agoda's engagement with key partners. You will oversee daily campaign activities, ensuring timely setup and monitoring to drive growth. The position requires close collaboration with internal stakeholders and external partners to resolve issues and streamline processes. You will also leverage operational insights to improve service delivery and contribute to management reporting. You will be responsible for driving operations for Agoda's strategic partnerships and managing daily activities to ensure campaign success. The role involves troubleshooting issues across internal teams and partners, requiring strong communication and problem-solving skills. You will track key insights to optimize processes and support improvement initiatives within the organization.

We are looking for a highly organized and proactive Executive Assistant to provide comprehensive administrative support to senior-level managers and C-suite executives. This role involves managing complex calendars, coordinating meetings, arranging travel logistics, and handling expense reports. Beyond traditional support, you will play a key role in enhancing the departmental experience by organizing team communications, planning team-building activities, and fostering a positive work environment. You will act as a liaison between executives, managers, and external partners, ensuring smooth operations and prioritizing matters effectively. To succeed in this position, you must demonstrate exceptional time management, organizational, and communication skills. You will work autonomously while maintaining a high level of discretion when handling sensitive information. The role requires flexibility and the ability to collaborate with other EAs and cross-functional teams to achieve organizational goals. Your contributions will ensure the smooth operation of senior leadership activities while driving initiatives that promote employee engagement and collaboration.

As Director, Content and Product Operations, you will play a key leadership role in analyzing customer and product data to determine business value and priorities, setting the strategy, roadmap and KPIs to deliver efficient and effective operations. You will build and manage multiple large teams in a fast-paced, international environment. You will lead your teams in execution, collaborate closely with product managers and IT on A/B experiments and reporting, and coordinate with accommodation supply, connectivity, strategic partnerships, and customer support teams to ensure operational excellence. This position is based in Bangkok, Thailand, reporting to the VP of Product, and is open to candidates worldwide. We will assist you with visa and relocation, ensuring a smooth transition to working and living in Bangkok. Responsibilities: * Develop and execute content and product operations strategies to support Agoda’s business goals. * Set content and data priorities based on customer needs and business value. * Establish and track KPIs to measure business impact and operational performance. * Create and manage roadmaps and project plans for key initiatives. * Collaborate with cross-functional teams, including Product, Technology, and Supply, to deliver effective content solutions. * Lead, develop, and mentor a high-performing team, fostering a culture of innovation and accountability. * Monitor and improve content systems and processes for efficiency and quality. * Troubleshoot and resolve issues across the content supply chain. Experience Required: * 10+ years of experience in driving Operations for large organizations * At least 6 years of direct management experience, including leading teams of 20 or more * Experience managing teams in the e-commerce or technology/internet space * Proven ability to set and execute content or operational strategy to drive business results * Strong analytical skills and data-driven decision-making; SQL expertise a plus * Demonstrated experience optimizing operational workflows and resourcing, both automated and manual, to achieve business goals