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Customer Experience Specialist

KKP (Kiatnakin Phatra Financial Group)

The Customer Experience Specialist responds to customer questions, messages, emails, and comments across all channels and helps create a standard customer response manual. The role also supports product communication packages and user manuals, communicates with customers on behalf of other teams, and analyzes customer inquiries to recommend product improvements to the Product Owner. The successful candidate has a bachelor’s degree or higher in Finance, Economics, or a related field, understands stocks, mutual funds, and cryptocurrency, and holds an IC License. Prior investment customer service experience is required, along with effective communication in Thai and English, creativity, problem-solving, empathy, and the ability to multitask and work efficiently under pressure.

Customer Experience Specialist

KKP (Kiatnakin Phatra Financial Group)

The Customer Experience Specialist at KKP Dime Securities Company Limited responds to customer questions and feedback across multiple channels while developing a standard customer response manual. The role collaborates with the Product Marketing Specialist on communication packages and user manuals, supports internal customer communications, monitors product and market developments, and analyzes customer inquiries to recommend product improvements. Candidates must hold a bachelor’s degree or higher in Finance, Economics, or a related field, understand stocks, mutual funds, and cryptocurrencies, and hold an IC License. The posting also requires prior investment customer service experience, effective communication in Thai and English, creativity, problem-solving, empathy, customer insight, multitasking, prioritization, and attention to detail under pressure.

Investment Consultant (IS)

KKP (Kiatnakin Phatra Financial Group)

Investment Consultant role within the Investment Solutions Department of Kiatnakin Phatra Securities' Wealth Management business, which manages over 650 billion baht in client assets under advisory. The consultant provides customized investment solutions across onshore and offshore asset classes, partners with Financial Consultants to serve major clients, and works with the Wealth Management Investment Committee on product selection. Candidates need a Bachelor's or Master's degree in Economics, Finance, or a related field, at least 5 years of financial industry experience, strong knowledge of financial services and products, and preferably offshore private banking exposure. The role also requires proven success meeting business targets, strong relationship management, and excellent communication skills.

Legal Execution 1

KKP (Kiatnakin Phatra Financial Group)

Legal Execution 1 supports civil and bankruptcy enforcement activities, including asset seizure, garnishment, release of seizures, and monitoring case outcomes. The role coordinates with enforcement officers, courts, and relevant agencies; prepares legal, title, and asset documents; and checks title, encumbrances, taxes, and overdue debts before proceedings. The position also oversees auction notices, property auctions and purchases, title transfers, receipt and payment accounts, and enforcement-related payments. Qualifications include a relevant bachelor's degree with a legal practice license where applicable, at least two years of case-handling experience involving enforcement work, and strong communication, coordination, analytical, and management skills in high-pressure environments.

QA Engineer

KKP (Kiatnakin Phatra Financial Group)

The QA Engineer role within IT Quality Assurance is responsible for application and service quality, including usability, functionality, and performance. The position involves defining automation-testing approaches, reviewing requirements and architecture designs, identifying risks, planning testing activities, and developing automation test scripts, suites, and frameworks. The successful candidate should have a bachelor’s or master’s degree in computer science, computer engineering, information technology, or a related field. The role requires at least three years of automation testing experience with Robot Framework and Appium, strong knowledge of automation testing processes and lifecycles, and experience with web applications, APIs or web services, and mobile testing. Additional automation tools include UFT, Katalon, Selenium WebDriver, and Cypress.

Personal Loan-Legal

KKP (Kiatnakin Phatra Financial Group)

The Personal Loan-Legal role manages outsourced operations officers handling court-awarded personal loan borrowers, including asset investigation and legal enforcement cases. The position coordinates with borrowers, external debt collection companies, law firms, branches, and other related parties to support debt recovery. The successful candidate will meet KPI targets, monitor case progress, communicate bank policies, answer debt-related questions, and ensure compliance with the bank’s collection policies, Bank of Thailand regulations, and borrowers’ basic rights. The role also involves other assignments and coordination with relevant departments.

Analyst - Investment Banking

KKP (Kiatnakin Phatra Financial Group)

The Analyst role in KKP’s Investment Banking & Capital Markets team supports securities valuation and transaction execution. Responsibilities include developing financial analyses and models for securities pricing and M&A, preparing or assisting with marketing and roadshow materials for investor meetings, and coordinating parties to support smooth deal execution. The successful candidate will be prepared to conduct research and analysis for client pitches. Qualifications include a bachelor’s degree with an outstanding academic record in Finance or Accounting, excellent written and spoken English, presentation skills, and strong conceptual, communication, and analytical abilities. The posting also highlights opportunities for new graduates to learn, work across industries, take early responsibility, and interact with senior executives.

Institution Settlement

KKP (Kiatnakin Phatra Financial Group)

This role supports institutional client settlement within the Operations Department of Kiatnakin Phatra Securities Public Company Limited. The position reports directly to the Head of Cash & Settlement team and covers listed and offshore equity products, stock borrowing and lending, portfolio swaps, money market settlement, cash movements, collateral, and securities custody activities. The successful candidate will process trade confirmations and settlements, track market and failed settlements, approve trade allocations and errors, prepare regulatory and client or audit reports, monitor cash movements for money-laundering prevention, and support new products and projects. Qualifications include a bachelor’s or master’s degree in a business-related discipline, one to three years of relevant back-office or operations experience, strong written and spoken English, sound judgement, logical thinking, multitasking ability, and proactive work under pressure.

Senior Economist

KKP (Kiatnakin Phatra Financial Group)

The Senior Economist at KKP Research produces macroeconomic analysis and financial market insights that inform strategic and risk management decisions at Kiatnakin Phatra Bank. The role serves ALCO, Risk Management, Treasury, and senior management, with research feeding into balance sheet strategy, interest rate and FX positioning, credit cycle assessment, capital markets activity, and business planning. Reporting to the Chief Economist, the position requires producing Thai economy and policy analysis, monitoring bond yields, FX, and policy rates, contributing to stress testing and ICAAP, and supporting capital markets activity. Candidates need an advanced degree in Economics or Finance, strong quantitative and communication skills in Thai and English, and the ability to deliver rigorous analysis under tight deadlines.