This role leads day-to-day dispute, claim, and clawback operations for Shopee's logistics arm (SPX) in Bangkok, ensuring cases are reviewed accurately and within SLA. The lead designs recovery strategies, assesses operational risk across the logistics network, reviews contractual terms, and drives process improvements while preparing dashboards and KPIs for management. Candidates need a Bachelor's degree in Business, Supply Chain, Logistics, Operations, Finance, or a related field, plus 3-5 years in logistics operations, dispute management, claims, clawback, loss prevention, or cost recovery. Prior team lead or supervisory experience is preferred, along with strong stakeholder management, English and Thai communication, and a continuous improvement mindset.
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The role sits within the Supply Analytics team under Supply department, where new business ideas, and partnership types are incubated and scaled. The right candidate will play a critical role in shaping the BI team’s overall strategy and will lead the execution of new business verticals/opportunities. This is a broad scoped role, suited to those with a track record of leading enterprise level BI function and/or creating new and high impact business verticals from scratch, from a consulting, sales or business development background with a strong entrepreneurial mindset. You will be expected to perform opportunity sizing on new business opportunities, build high level business cases to justify your proposals and work closely with Product teams to build out new features and functionalities prior to dealing directly with external partners to negotiate and close deals. We are seeking a Senior BI Analyst, to lead strategic and operational initiatives that create both growth and efficiency for the Supply organization. In this role, you will work directly with multiple stakeholders, including executive leadership and various cross-functional departments to successfully implement key initiatives. You will impact Agoda’s business through exploring new business opportunities, analyzing complex scaling challenges, and improve existing operations. In this Role, you’ll get to: * Translate internal briefs into analytical projects (to include refining the initial brief and asking the ‘right questions’, working through potential hypotheses and storyboarding the output) * Use and analyze data from multiple large-scale data warehouses and present statistically strong analysis to a wide range of business stakeholders. * Proactively identify opportunities for growth within supply and the wider business. * Drive new analytical initiatives and projects aimed at improving organizational efficiency and shaping Agoda supply. * Identify, support, and lead projects aimed at scaling up the way the Supply organization leverages on data, insights, and intelligence. * Automate manual operational processes and present back on time savings gained through modernization of business operations What you’ll Need to Succeed: * 4+ years of experience in analytics/data science/insights/strategy. * Bachelor’s degree ideally in a business or quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance). * 3+ years of experience with BI & analytics tools (SQL, Tableau, Metabase or PowerBI) * Experience in conducting A/B testing experimentation (a plus) * Experience in Python or R (a plus) * A good understanding of statistical modelling knowledge or any machine learning technique knowledge is a plus (regression, logistic regression, random forest, etc. * Good stakeholder management experience. Comfortable presenting to senior leadership and C-suite. * Strong experience in finding data insights and provide business recommendation to the business * A hacker’s mindset – the ability to build simple but clever and elegant solutions to new problems within significant resource, operational and time constraints through deep understanding of the business, creative problem solving, and a wide range of expertise in data, analytics, automation, programming, and prototyping. * Excellent communicator with superior written, verbal, presentation and interpersonal communication skills. * Data driven in both decision making and performance measurement. * Extreme comfort in ambiguous, fast-paced environment. * Ability to multi-task, prioritize and coordinate resources. It’s Great if you Have: * Travel industry / e-commerce / tech / consulting experience.
The Senior Financial Analyst at Minor Vacations (the vacation ownership arm of Minor Hotels) is based at the Avani Office in Bangkok. The role evaluates the company's financial situation, supports project budget control, prepares marketing and sales analysis, and handles complex commission and incentive calculations for specific roles, reporting to management. Key duties include extracting and analyzing financial data, working with departments to gather supporting data, building spreadsheets and charts, analyzing marketing expense impact by channel, assisting with project cost controls, supporting HR with commission/incentive calculations, preparing investment proposals and sensitivity analysis for M&A projects, and performing ad hoc analysis for the Finance Director. Candidates need a Bachelor's degree in Finance, Accounting or related field, at least one year of data analysis and financial planning experience, strong accounting knowledge, analytical skills, and proficiency in English and Thai.
Based in Agoda's Bangkok office, this Senior Accounting Analyst role supports core operational entities focused on accommodation and flight reservations within the online travel agency business. Responsibilities include maintaining accounting records and the fixed assets register, controlling invoices and receipts, coordinating intercompany month-end closing, liaising with external auditors, and preparing financial closing, reporting packages, account reconciliations, and detailed reports supporting the Quarterly Balance Sheet review with the CFO. The role requires 3-5 years of accounting experience, a Bachelor's degree in Accountancy, knowledge of IFRS, US GAAP, and local accounting standards, statutory reporting experience, proficiency with ERP software (Oracle preferred), strong Excel and PowerPoint skills, and strong analytical and communication abilities. No visa support is offered.
This role focuses on Business Intelligence and Data Analytics for the Shopee Fulfilment business. The Senior Data Analyst will execute complex SQL optimizations and manage data architectures to analyze operational metrics securely. They will translate data into actionable insights to maximize warehouse cost efficiency and streamline seller processes. Additionally, the role involves developing predictive models for demand forecasting and building automated fee-collection systems to ensure billing accuracy and revenue capture.
This role is part of the Supply and Demand Planning team, focusing on SPX's daily supply chain planning. The position involves forecasting demand using big data models and managing supply and capacity across teams. The analyst will develop insights and strategies for the SPX Operations Team to address issues in supply chain planning, optimization, human resources, and cost reduction. Additionally, the role requires managing cross-functional teams to ensure the stable growth of the SPX supply chain.
This role is based in the Bangkok office with a hybrid setup (3 days in office per week). Relocation to Bangkok is required. The Strategy & Analytics team focuses on profitability optimization, target setting, KPI management, data analytics, and business strategy. The Senior Commercial Analyst will conduct analyses to identify growth opportunities and prioritize investment areas in APAC, leverage data and tools to analyze Strategic Partnerships performance, and work cross-functionally with teams inside and outside the department to drive initiatives. They will also oversee SP data infrastructure, prepare performance reports for senior management, and optimize pricing strategy based on A/B experiments.
The Senior Business Analyst will work within the Strategy & Analytics team of the Strategic Partnerships department. The role involves conducting analyses to identify growth opportunities and prioritize investment areas in APAC. Responsibilities include leveraging data and tools to analyze performance, managing cross-functional projects, overseeing data infrastructure, preparing performance reports, and optimizing pricing strategies through A/B experiments. The position requires a hybrid work setup in Bangkok with relocation support provided.
This role focuses on Business Intelligence and Data Analytics within Shopee's Fulfillment business. The Senior Data Analyst will lead end-to-end data mapping to link warehouse inventory with marketplace products, ensuring real-time visibility. Key duties include designing automated dashboards, executing SQL optimizations, and developing predictive models for demand forecasting. The position also involves building automated billing systems and collaborating with cross-functional teams to drive revenue capture and cost efficiency.
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. **Get to Know our Team:** Strategy & Analytics is fast growing and dynamic team within Strategic Partnerships department of Agoda. Strategic Partnerships is a team of creative entrepreneurs that develop solutions for Agoda’s non-accommodation partners and promote Agoda’s top and bottom line growth. We design tailored business and product solutions with our partners and help them generate measurable value. Members of our team are empowered and supported to grow their market(s) or accounts. The Strategy & Analytics team’s scope includes profitability optimization, target setting, KPI management, data analytics and business strategy. *** This role is based in our Bangkok office with a hybrid setup (3 days in office per week). Relocation to Bangkok is required, and we will only consider applicants who are willing to relocate (Relocation support will be provided.)** **Key Areas of Focus:** **In this role, you’ll get to:** **Strategy**: Conduct analyses to identify growth opportunities and prioritize investment areas in APAC for Strategic Partnerships team based on analytical insights, industry trends, and changing competitive landscape. **Analytics**: Leverage data & tools to analyze SP performance and identify appropriate levers to improve performance. **Cross-functional projects**: Work with different teams inside SP (B2B, White Label, Affiliates, Financial Institutions, different markets across APAC, etc.) and outside of SP (product, marketing, supply, finance, etc.) to drive initiatives. **Performance management**: Maintain and optimize a performance management system for the department, including a large team of account managers **Data & tools**: Oversee SP data infrastructure to ensure data accuracy, completeness, and timeliness. Design, manage, and oversee the maintenance of data tools to support decision making. **Performance reporting**: Preparing updates on business performance, proposals, and recommendations to senior management. **Pricing Experiments**: Optimize pricing strategy and make decisions based on A/B experiments. This is an Individual contributor role, reporting to Associate Director, Strategy & Analytics **What you’ll Need to Succeed:** * **3+ years and above of total experience** with Consulting, Data Analytics, Strategy, Business Development, Business Intelligence, or other relevant fields. * Proven ability to leverage analytics and quantitative methods to break down ambiguous problems and come up with recommendations. * Growth mindset and excited to work on a variety of functional areas. * Entrepreneurial and not afraid to be hands-on on the work. * Experience working in a fast-paced and high growth environment. * Excellent communication skills (both verbal and written in English) with ability to work well across multiple stakeholders. **It’s Great if you have:** * Ability to write in SQL a plus, or willingness to learn * Ability to use Tableau a plus, or willingness to learn * Bachelor’s degree in Statistics, Computer Science, Economics, Mathematics a plus