This role focuses on acquiring enterprise brands, chain restaurants, and SMEs for the ShopeeFood platform. Responsibilities include developing acquisition strategies, negotiating high-value partnerships, and designing commercial proposals. The position requires analyzing performance data, collaborating with internal teams, and monitoring market trends to optimize growth. Key duties involve consultative selling using metrics like ROAS and ROI, as well as managing the onboarding and execution of promotional campaigns.
About the role
As a Finance Business Partner in our E-MarTech, you will serve as a key liaison between the finance department and other business units, providing financial insights and analysis to support strategic decision-making. This role involves collaborating with internal stakeholders, understanding business objectives, and contributing to financial planning and reporting
Job Description
* Collaborate with business unit leaders, including sales, marketing, and operations, to understand their financial needs and objectives.
* Provide financial analysis and insights to support business planning, budgeting, and forecasting, including external parties as requested on an ad-hoc basis.
* Work closely with the finance team and general manager to ensure accurate and timely financial reporting.
* Develop and maintain financial models to assess the financial impact of business decisions and strategies.
* Monitor key performance indicators (KPIs) and financial metrics to identify trends and areas for improvement.
* Collaborate on the development and implementation of financial strategies to optimize business performance.
* Conduct variance analysis and provide explanations for financial results compared to budget and forecasts.
* Support the development of business cases for new initiatives, projects, and investments.
* Collaborate with cross-functional teams to ensure financial considerations are integrated into decision-making processes.
Qualifications
* Bachelor’s degree in Finance, Accounting, or a related field. MBA or professional finance qualification is a plus.
* 5+ years of experience in finance, Audit, with a focus on financial analysis and business partnering.
* Strong financial modeling and analytical skills.
* Knowledge of financial reporting standards and regulatory compliance.
* Ability to translate financial data into actionable insights for non-finance stakeholders.
* Collaborative mindset with the ability to work effectively in cross-functional teams.
* Strategic thinking with a focus on aligning financial strategies with overall business objectives.
* Advanced proficiency in Microsoft Excel and financial modeling tools.
Location: True Digital Park, Bangkok
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.
**Get to Know our Team:**
The Fintech Commercial team is the glue between external Fintech partners (schemes, PSPs, issuers) and Agoda’s Finance department. We represent the business side of Agoda’s “Pay-in” (Consumer Payments) and “Pay-out” (Business payments) pillars within the Agoda Fintech ecosystem. Together with our Fintech partners and cross-functional stakeholders, we identify and implement payments optimization initiatives, launch new payment methods and drive Fintech innovation across Agoda.
**The Opportunity:**
We are looking for a talented, results-oriented Payments Operations Analyst to join the Agoda finance team. You will:
* Analyze payment partner commercials
* Validate strategic deals and own invoice reconciliation
* Run financial analysis and data-driven insights
* Drive business case development for new fintech initiatives
This is an ideal role for someone with 2–4 years’ experience in Finance, Fintech/Tech, or Consulting industries, who wants exposure to payments partner management at scale.
Successful candidates tend to have strong analytical and data skills and are self-starters who are comfortable working in environments defined by volatility, uncertainty, complexity and ambiguity. In addition, good performers in this role are organized, possess effective interpersonal skills and can successfully partner with cross functional teams in a result-oriented manner.
**In this Role, you’ll get to own:**
**Commercial Operations & Controls**
* Perform monthly reconciliation of fintech partner commercials (PSPs, Payment schemes, etc.) on a timely basis
* Validate partner invoices against contractual terms and transaction-level data
* Ensure reconciliation data pipelines remain accurate and complete by coordinating with BI and external partners
* Be the trusted owner of reconciliation controls, maintaining clear documentation and partnering with stakeholders to ensure smooth audit walkthroughs each cycle
* Maintain documentation trails and process controls in accordance with Finance governance
**What You’ll Need to Succeed:**
**Required**
* Bachelor’s degree in Finance, Accounting, Economics, Business, or related field
* Minimum 2 years of experience in:Consulting (Big4 preferred), Corporate Finance, Fintech / Payments, Commercial Finance or Deal Analytics
* Advanced Excel skills: financial modeling proficiency required
* Analytical mindset with strong quantitative skills
* Detail-oriented with strong internal control awareness
* Good written and verbal communication skills in English
**Preferred**
* Experience in payment ecosystem (PSPs, Payment schemes, etc.)
* Exposure to SQL or data querying tools
* Experience building structured business cases for senior stakeholders
* Experience working cross-functionally in fast-paced environment
* Knowledge of OTA business models (Merchant, Agency, Commission-based etc.)
#### Please review our Hiring Process Guidelines before your interview — click [here](https://careersatagoda.com/interview/)to learn how interviewing at Agoda works.
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.
**Get to Know Our Team:**
The Strategic Partnerships team is responsible for identifying, building, and scaling high-impact partnerships that expand Agoda’s reach, improve customer acquisition, and create long-term business value.
For the Indonesia and Singapore markets, Financial Institution (FI) partnerships represent a key strategic growth channel. This role will be responsible for developing and managing relationships with banks, card issuers, digital wallets, and other financial ecosystem partners to drive customer engagement, commercial growth, and mutually beneficial partnership outcomes.
You will work cross-functionally with teams across Commercial, Marketing, Product, Finance, Legal, Analytics, and Operations to bring partnership opportunities from idea to execution and optimization.
**The Opportunity:**
We are looking for a**Manager/Senior Manager, Strategic Partnerships**to lead Agoda’s FI partnership strategy and execution across Indonesia and Singapore, with ownership of a portfolio of priority financial institution partners and growth initiatives across both markets.
In this role, you will be responsible for identifying new partnership opportunities, managing key strategic accounts, negotiating commercial agreements, and driving performance across Agoda’s financial institution partnerships in both markets. You will help shape Agoda’s local partnership roadmap, unlock joint business opportunities, and ensure excellent execution of campaigns and initiatives with partners.
The ideal candidate brings strong partnership experience, sharp commercial judgment, analytical rigor, and the ability to influence internal and external stakeholders. This role requires someone who is highly strategic but also willing to work hands-on to deliver measurable outcomes.
**What You’ll Do:**
**Partnership Strategy**
* Define and drive Agoda’s FI partnership strategy for Indonesia & Singapore, aligned with market priorities and business growth objectives
* Identify, evaluate, and prioritize new partnership opportunities with banks, credit card issuers, payment platforms, loyalty programs, and other financial ecosystem players
* Build compelling partnership value propositions and business cases to secure internal alignment and partner buy-in
* Lead commercial discussions, negotiations, and contract execution with prospective and existing FI partners
**Account Management & Growth**
* Own and grow a portfolio of key FI partners in Indonesia & Singapore, ensuring strong relationship management and long-term strategic alignment
* Develop joint business plans with partners to drive customer acquisition, transaction growth, brand visibility, and partnership profitability
* Monitor partner performance and proactively identify growth levers, optimization opportunities, and operational improvements
* Ensure timely execution of campaigns, product integrations, and partner initiatives
**Cross-Functional Leadership**
* Collaborate with internal stakeholders across Marketing, Product, Analytics, Finance, Legal, and Operations to launch and scale partnership initiatives
* Translate partner needs into clear internal requirements and drive execution across multiple teams
* Influence decision-making through strong communication, stakeholder management, and data-backed recommendations
* Support process improvements, reporting frameworks, and operating models to improve scalability and partner experience
**Analytics & Optimization**
* Analyze partnership performance, customer behavior, campaign effectiveness, and commercial outcomes to generate actionable insights
* Use data to identify trends, optimize investment decisions, and improve partnership ROI
* Build business cases for new initiatives and present recommendations to senior stakeholders
* Track key success metrics and maintain clear visibility on pipeline, performance, and impact
**What You’ll Need to Succeed:**
**Experience**
* 7 – 10+ years of experience in strategic partnerships, account management, consulting, or a related commercial role
* Strong experience managing external partners and driving commercial outcomes in a fast-paced, data-driven environment
* Experience working with or within financial institutions, payment companies, loyalty ecosystems, or digital consumer platforms is highly preferred
* Experience in e-commerce, travel, fintech, payments, or internet platforms is a strong plus
* Proven track record of leading cross-functional initiatives from concept through execution
**Skills & Competencies**
* Strong commercial acumen with the ability to structure win-win partnerships and negotiate effectively
* Excellent analytical and problem-solving skills, with the ability to convert data into clear business insights and actions
* Strong project management capabilities with high attention to detail and ability to manage multiple priorities simultaneously
* Strong stakeholder management and communication skills, including experience influencing senior internal and external stakeholders
* Self-starter with a bias for action and ability to operate independently in an ambiguous environment
* Comfortable working hands-on while also thinking strategically
**Technical / Functional**
* Strong Excel and PowerPoint skills; experience with SQL, Tableau, or data visualization tools is a plus
* Ability to develop business cases, commercial models, and performance reporting frameworks
* Familiarity with campaign execution, co-marketing partnerships, loyalty mechanics, or payment-related partnership models is beneficial
**Language**
* Fluency in English is required, and fluency in Bahasa Indonesia is strongly preferred.
About Agoda
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.
Get To Know Our Team:
This position is located in Bangkok, Thailand.
Agoda launched Flights in 2019 and is now scaling rapidly to become a leading Flights OTA across APAC. With Thailand identified as a key growth market, we are expanding our commercial team to capture this opportunity.
The Opportunity:
As the Senior Manager for Flights in Thailand, you will play a pivotal role in shaping Agoda’s market presence, driving partner strategy, and building the foundations for long-term success. This is a high-impact, highly visible role at the intersection of commercial negotiations, strategic partnerships, and cross-functional leadership.
You’ll operate with end-to-end ownership of the Thailand market: identifying and closing new partnerships, optimizing performance with existing partners, and ensuring Agoda delivers unmatched value to travelers and suppliers alike. While this is an individual contributor role, you will function as Agoda’s commercial face in-market, working directly with C-level executives of our partners, supported by global teams across Product, Marketing, Finance, Legal, and more.
This is a rare opportunity to join a start-up within a global leader, with the autonomy to move fast, take bold bets, and directly shape Agoda’s Flights success story.
What You’ll Do:
* Set the strategy: define and execute market strategies for Thailand, balancing growth, profitability, and long-term competitive positioning.
* Lead commercial negotiations: Own pricing, availability, and commercial terms with airline partners to maximize Agoda’s competitiveness.
* Be the market voice: Act as the go-to expert on Thailand aviation and online travel, sharing insights with internal teams and shaping Agoda’s product and growth strategy.
* Deliver partner success: Build deep, trusted executive-level relationships with suppliers, driving joint initiatives that enhance distribution, revenue, and customer experience.
* Drive execution excellence: Ensure partners’ day-to-day needs are met by collaborating with Agoda’s regional supply teams, operations, and product specialists.
* Analyze and optimize: Use data and insights to drive decision-making, identify opportunities, test solutions, and iterate quickly.
* Innovate at scale: Conceptualize and launch new commercial models, distribution initiatives, and customer-facing features that unlock growth.
What You’ll Bring:
* 5+ years of experience in the Flights / OTA / airline industry with strong exposure to commercial negotiations, distribution, and market strategy (experience in Thailand highly preferred).
* Proven track record of delivering growth through partnerships, negotiations, and strategy execution.
* Commercial acumen with the ability to balance short-term results and long-term market building.
* Strong executive presence and communication skills in English; able to manage complex conversations at senior levels.
* Entrepreneurial mindset with hands-on execution capabilities and comfort operating in fast-moving, ambiguous environments.
* Analytical rigor; demonstrated ability to use data to shape decisions and influence stakeholders.
* Experience developing and executing end-to-end business plans that cut across commercial, operational, legal, and marketing dimensions.
Please review our Hiring Process Guidelines before your interview — click [here](https://careersatagoda.com/interview/)to learn how interviewing at Agoda works.
