This role focuses on shaping and executing data-driven pricing operations for Lazada Thailand's Local Retail Venture. You will serve as the guardian of pricing accuracy and a key driver of process excellence in a dynamic e-commerce environment. The position involves overseeing a team of three and collaborating across six key pillars including pricing strategy, competitive intelligence, and system automation. You will analyze pricing performance and market trends to identify risks and opportunities while building dashboards and reports using tools like Excel and SQL. The role requires partnering with Commercial, Product, Operations, and Regional teams to ensure pricing activities align with business objectives. You will also drive ad-hoc projects that create measurable value and support Retail initiatives beyond day-to-day operations.

This role involves developing and deploying artificial intelligence solutions to solve complex business problems. You will work closely with cross-functional teams to design and implement machine learning models that drive innovation and efficiency. The position requires a strong understanding of data science principles and the ability to translate business requirements into technical specifications. You will be responsible for the full lifecycle of AI projects, from data collection and preprocessing to model training, evaluation, and deployment in production environments.

You will lead projects from the design phase of marketing packages, involving data analysis, package pricing, and the creation of go-to-market strategies. Your role requires designing operational processes, executing campaigns, and monitoring performance through dashboards and reports. You will collaborate closely with cross-functional teams, including Product, Marketing, Business Development, and Account Management, to ensure successful project delivery and merchant satisfaction. This position focuses on leveraging Grab's assets and demand generation tools to invent marketing packages that drive revenue. You will analyze merchant and customer data to identify growth areas and conduct experiments to validate package effectiveness. The role demands a strong blend of analytical skills, strategic thinking, and project management to translate complex data into actionable business insights.

This role involves owning and delivering end-to-end projects focused on customer experience, operational excellence, and business transformation. You will translate high-level management priorities into structured improvement programs by analyzing complex operational and customer data. The position requires driving practical solutions through implementation rather than just analysis, coordinating across multiple functions to ensure alignment, and managing project roadmaps with clear ownership and risk mitigation. You will work closely with senior stakeholders to facilitate timely decisions and present clear, logical recommendations to both working teams and executive leadership. You will be responsible for diagnosing root causes of business problems, developing solution options, and tracking measurable outcomes after implementation. The role demands a strong ability to structure ambiguous challenges and build management-ready presentations. You will partner with the Ops AI Enablement pillar when applicable, ensuring that automation and AI solutions are effectively integrated to drive overall business success.

This role focuses on leveraging digital technologies to automate existing business processes and drive operational efficiency. You will analyze current workflows to identify opportunities for digital transformation and propose solutions that align with business goals. The position requires overseeing the implementation of these initiatives to ensure they deliver measurable productivity gains and support the company's broader digital strategy. You will also be responsible for defining the scope, cost, and benefits of digital projects while exploring ways to optimize workflows and build a healthier work environment. You will work closely with stakeholders to measure the effectiveness of business processes and determine how new information technologies can support process reengineering. The role involves defining clear project scopes and ensuring that all digital initiatives are consistent with AIA's long-term business growth objectives. As part of a dynamic team, you will handle various related tasks as assigned to support business policies and drive sustainable change through digitally enhanced experiences.

You will join the Accenture Commodity Markets global practice, focusing on advising clients across the energy, chemicals, agriculture, and metals sectors. Your role involves working within cross-office teams to solve complex business challenges using advanced analytics and strategic frameworks. You will support project delivery by conducting quantitative analysis, developing investment valuations, and designing operating models to help clients navigate market volatility and energy transitions. This position offers significant exposure to international projects and a collaborative environment where you can develop expertise in trading and risk management, financial structuring, and corporate strategy. You will have the opportunity to work with senior business leaders and contribute to the development of thought leadership within the practice.

This role focuses on driving strategic growth and profitability across Southeast Asia markets through data-driven insights. You will develop cross-country frameworks and efficiency metrics to optimize platform performance. The position requires translating complex business questions into actionable quantitative models and strategic frameworks. You will synthesize data into clear presentations for executive leadership and manage key regional deliverables including performance tracking and healthiness metrics. The role demands a blend of technical analysis and strategic communication to support high-level decision-making.

This role is responsible for leading and scaling the company's debt collection operations. The manager will develop and implement comprehensive collection strategies, including pre-due, post-due, outsourcing, and litigation processes. They will build and manage a large collection team, optimize operational efficiency through system development, and ensure strict compliance with all relevant regulations. The position involves collaborating with regional collection and risk teams, managing budgets, and developing incentive schemes and commission structures to maximize recovery rates and minimize losses.

This role focuses on analyzing business pain points within the supply chain and marketplace functions to drive product innovation. You will leverage your technical understanding to propose solutions that align with business objectives while facilitating clear communication between technical and non-technical stakeholders. The position involves deep-diving into business metrics and operations to identify technical opportunities, managing cross-functional projects, and developing a product roadmap that prioritizes features based on business value and impact. You will work closely with business users to test new features, gather feedback, and ensure successful rollouts. You will be responsible for managing cross-functional projects that require technical solutions, ensuring the product roadmap aligns with project timelines and deliverables. This requires a strong execution-focused mindset and the ability to influence and collaborate effectively across diverse teams. The role demands a customer-oriented approach to stakeholder management and a commitment to maintaining high standards of integrity and responsibility in all deliverables.

You will leverage workforce management tools to forecast contact volume and optimize staff scheduling across various campaigns and channels. Your role involves developing short-term and long-term capacity plans to ensure optimal interval-level shift coverage and meet strict service level agreements. You will work closely with the Customer Service team to align planning with broader operational goals and proactively adjust workforce plans based on dynamic volume shifts. You will monitor real-time contact queues and agent activities to ensure strict adherence to schedules and target metrics. The position requires managing contact volume, daily attendance, and break schedules, taking immediate corrective actions during volume surges or queue imbalances. You will maintain and update rosters in line with business demands, campaign spikes, and agent availability.