Technology Solutions Specialist - AIA Group Ltd

This role focuses on leveraging digital technologies to automate existing business processes and drive operational efficiency. You will analyze current workflows to identify opportunities for digital transformation and propose solutions that align with business goals. The position requires overseeing the implementation of these initiatives to ensure they deliver measurable productivity gains and support the company's broader digital strategy. You will also be responsible for defining the scope, cost, and benefits of digital projects while exploring ways to optimize workflows and build a healthier work environment.

You will work closely with stakeholders to measure the effectiveness of business processes and determine how new information technologies can support process reengineering. The role involves defining clear project scopes and ensuring that all digital initiatives are consistent with AIA's long-term business growth objectives. As part of a dynamic team, you will handle various related tasks as assigned to support business policies and drive sustainable change through digitally enhanced experiences.

• Analyze and measure the effectiveness of existing business processes to identify improvement opportunities
• Propose digital solutions that support business process reengineering and automation
• Define the scope, cost, and benefits of digital initiatives to ensure alignment with business objectives
• Oversee the implementation of proposed improvements to ensure increased productivity and consistency with digital strategy
• Explore opportunities to improve workflows and build a healthier work environment
• Perform other related tasks as assigned to support business policies and drive long-term business growth

• Strong expertise in digital technologies and business process automation
• Experience in analyzing business processes and proposing digital transformation solutions
• Ability to define project scope, cost, and benefits for digital initiatives
• Understanding of process reengineering principles and methodologies
• Strong organizational and project management skills
• Ability to oversee implementation and ensure productivity gains

• Excellent communication and stakeholder management skills
• Experience in the insurance or financial services industry is a plus
• Strong problem-solving abilities and attention to detail
• Ability to work collaboratively in a fast-paced environment
• Passion for driving sustainable change through technology