This contract role focuses on resource planning within the Operations department in Bangkok. The primary duties involve tracking recruitment progress for fleet and agents to ensure hub capacity, and collaborating with the project team to develop strategies for enhancement. The position also requires collecting and validating subcontractor agent suitability information, reviewing ad hoc requests, and monitoring daily capacity and fulfillment. Additionally, the role includes strategically allocating manpower agents to support operations at seller sites and maintaining supportive assets for on-site operations. Key qualifications include a Bachelor's degree (fresh graduates welcome), proficiency in Microsoft Office, strong analytical and problem-solving skills, and the ability to adapt to a fast-paced environment.
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This role focuses on managing Fleet and Hub Operations performance. The position involves developing strategies to drive synergy across different hubs and continuously improving key performance indicators (KPIs) regarding staff productivity, quality, service level, and stakeholder satisfaction. The candidate will collaborate with the Operational Excellence Team on Quality Assurance and SOP development, assist in cross-functional project planning, and work with management to set long-term strategies and operational goals.
This role involves managing vendor performance and fulfillment planning for logistics operations. Key duties include designing vendor models, controlling costs through benchmarking and negotiation, and ensuring workforce flexibility for peak campaigns. The position also requires leading a team for daily operations, monitoring vendor compliance and SLAs, and managing contracts. Additionally, the manager analyzes performance data to identify trends and improve operational efficiency.
This role focuses on identifying and assessing workplace hazards and risks. The professional will develop and implement strategies to control these risks, conduct regular inspections and audits to ensure compliance with safety standards, and investigate workplace incidents to determine root causes. The position requires providing training to employees on health and safety procedures and assisting with emergency response during actual incidents. The role demands strong knowledge of local and international HSE regulations and best practices.
This role involves leading the Brand Report & Brand Protection team to ensure daily operations meet performance metrics and company standards. The position requires optimizing operational workflows and implementing AI tools to streamline processes. The role also serves as the main point of contact for intellectual property and regulatory matters within the Listing & Content team, collaborating with Legal and Regional Brand Partnership to handle escalations. Additionally, the position requires identifying operational gaps through data investigation, executing end-to-end projects, and synthesizing complex data into actionable insights for management.
This role focuses on managing the integration onboarding and go-live process for merchants and POS vendors. Responsibilities include guiding users through technical workflows, coordinating UAT and testing scenarios, and ensuring smooth transitions to the live environment. The position also involves providing merchant support to resolve technical issues related to menu sync, order payloads, and catalog errors. The role requires strong communication skills to translate technical concepts for non-technical users and coordinate with internal teams.
This role reports to the Manager Ad Operations and focuses on delivering international solutions, particularly in APAC & EMEA. The Manager, Ad Operations is responsible for campaign trafficking, taxonomy, ad verification, and quality assurance. They must ensure Ad Operations best practices are followed, prepare naming conventions, and communicate effectively with internal and external teams to support media partners and the Connected Execution team. The role involves troubleshooting technology issues, leveraging technology for efficiencies, and collaborating with the Planner and Biddable teams to ensure accurate data delivery for dashboards. Key qualifications include a Bachelor's degree in marketing, digital marketing, or advertising, 5-7 years of experience, and familiarity with media platforms like Facebook, Instagram, TikTok, and YouTube. Candidates must have a strong command of English, excellent attention to detail, and the ability to manage multiple tasks.
The Route Engineer manages distributor digital route-planning processes using Roadnet Territory Planner and Dynamic Dispatching. The role focuses on enhancing distributor model profitability through route design, delivery optimization, and cost efficiency. Responsibilities include customer master data governance and supporting the implementation of Dynamic Dispatching to improve logistics efficiency. The position requires training distributor teams and utilizing route-performance KPIs to ensure compliance and effectiveness. Candidates must hold a Bachelor’s degree in Logistics, Supply Chain, Business Administration, or a related field. At least two years of supervisory or team-leadership experience is required. Experience in route planning, delivery operations, or distributor management is preferred. The role demands strong analytical and problem-solving skills, effective interpersonal and stakeholder-management abilities, and good English proficiency. Candidates must possess a valid driver's license and own a car.
This role involves architecting and leading the deployment of AI-based applications and large language models (LLMs) across operational workflows. The specialist manages the full lifecycle of AI model integration, wrapping machine learning models into scalable APIs and integrating them into full-stack production systems. Responsibilities include designing automated CI/CD pipelines, managing infrastructure using Linux and containerization (Docker, Kubernetes), and implementing telemetry to monitor model performance and optimize systems to meet SLAs. The position requires collaborating with Data Scientists to transition models into production-ready code and with product teams to identify AI integration opportunities.
This role manages day-to-day manpower operations for assigned facilities, ensuring timely deployment according to plans. The position involves coordinating with Operations teams and manpower vendors to manage daily requirements, resolve gaps, and support the rollout of processes and initiatives. Key duties include monitoring fulfillment, communicating requirements to vendors, identifying execution issues, and supporting process improvements to enhance efficiency.