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Strategic initiatives and project Management - Buyer Experience (SPX Express) - Operations

Shopee

This role involves leading strategic initiatives and projects to improve buyer experience, focusing on SPX delivery performance and after-delivery services. The position requires monitoring buyer experience health, analyzing Net Promoter Scores (NPS), and providing data-driven insights to stakeholders. The candidate will manage cross-functional PMO activities and lead a mid-sized team to ensure operational compliance and delivery excellence.

Senior Software Developer (AI Automation)

Shopee

This role involves prioritizing and planning AI and automation projects, translating business objectives into technical solutions, and independently assessing feasibility. The developer will build and maintain automation workflows using tools like n8n and Python, write SQL queries for data extraction, and ensure solutions are reliable and documented. The position requires working directly with business users to gather requirements and acting as a bridge between technical delivery and business adoption. Key qualifications include workflow automation experience with n8n, Python scripting proficiency, SQL skills, strong analytical thinking, and the ability to communicate technical concepts clearly in Thai and English.

Associate Director - Strategic Projects, White Label, Customer Experience Group (Based in Bangkok, Thailand | Relocation Provided) - Careers at Agoda

Agoda

This Associate Director role leads the project management team for the B2B Partnerships and Automation team within the Customer Experience Group. The position involves setting direction and raising delivery standards for a portfolio covering automation, AI, and tooling that improve customer and agent experience, as well as process optimization across the post-booking journey. The role requires combining strategic problem solving, hands-on data-driven execution, and senior stakeholder management to translate business needs into deliverable work. The team drives end-to-end customer experience and process improvements, scaling impact through automation, AI, and tooling across customer-facing and agent-facing journeys.

Associate Project Manager / Project Manager (Tech & Strategy)

Agoda

This role is part of the Service Optimization function within the Customer Experience Group. The Associate Project Manager will partner with the Workforce Management team to improve forecasting, capacity planning, and scheduling. The position involves using SQL and Python to analyze data, build scalable solutions, and drive automation initiatives. The role requires strong analytical skills and the ability to lead cross-functional projects to enhance operational efficiency.

Principal Data Scientist

Agoda

The Principal Data Scientist is a senior individual contributor leading advanced analytics and machine-learning initiatives for high-impact opportunities. The role involves partnering with Product, Engineering, Analytics, and business leaders to solve complex problems and deliver scalable, data-driven solutions. Responsibilities include identifying high-leverage problems, translating ambiguity into measurable objectives, leading the design and deployment of ML and AI solutions, and owning the full lifecycle from experimentation to production. The position requires extensive hands-on experience in data science, machine learning, and statistics, along with strong Python and SQL skills. The ideal candidate will influence senior stakeholders and communicate effectively across technical and non-technical audiences.

CTO Project Management Lead (SPX Express)

Shopee

This role involves leading strategic projects across express delivery operations, including First Mile, Direct Delivery, Mega Hub, and Last Mile. The position focuses on operational performance and quality initiatives to improve network SLAs and reduce package losses. Responsibilities also include fleet and capacity optimization, resource governance, and enabling system tools. The role requires managing a team of Project Support Associates and reporting to senior leadership.

Manager Data & Analytics

Agoda

The Manager Data & Analytics is part of the Finance Systems & Innovation team, reporting to the Senior Manager. The role involves delivering key data and analytics initiatives for Finance stakeholders and contributing to data governance projects. The position requires working closely with users and subject matter experts to design high-quality data solutions and owning initiatives end-to-end. The candidate will act as a consultant for the business to set up efficient data flows, reporting, and analysis processes. The role is based in Bangkok, with relocation provided for expat candidates. The successful candidate will work with a diverse set of stakeholders in Finance and other parts of the organization. They will consult stakeholders to propose suitable data solutions, build end-to-end solutions including data workflows and dashboards, and become familiar with the financial data ecosystem. The role aims to help the Finance Analytics team drive value for the department and the company as a whole.

Staff / Lead Data Engineer - Bidding

Agoda

This role involves leading a technical team to enhance the scalability, quality, and efficiency of data and machine learning processes. The engineer will design and build tools, libraries, pipelines, and platforms to support Data Science and Business teams in launching experiments in production. The position requires end-to-end ownership of systems to enable rapid production deployment. The team focuses on processing big data to help validate strategic decisions and react to a fast-changing environment.

Lead/Principal Data Scientist

Agoda

The Principal Data Scientist is a senior individual contributor who leads advanced analytics and machine-learning initiatives for Agoda's highest-impact opportunities. This role works across product and business domains, partnering with Product, Engineering, Analytics, and business leaders to turn complex problems into scalable, data-driven solutions. The position requires extensive hands-on experience in data science, machine learning, and statistics, along with strong Python and SQL skills. Candidates must be able to influence senior stakeholders and communicate clearly across technical and non-technical audiences.