Agoda

Staff Software Engineer – Back End (Bangkok based, Relocation provided)

Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. In Agoda’s Back-End Engineering department, we build scalable, fault-tolerant systems and APIs that host our core business logic. Our systems cover all major areas of our business: inventory and pricing, product information, customer data, communications, partner data, booking systems, payments, and more. We employ state-of-the-art CI/CD and testing techniques to ensure everything works without downtime. Our systems are self-healing, responding gracefully to extreme loads or unexpected input. We use modern languages like Kotlin and Scala, Data technologies Kafka, Spark, MLflow, Kubeflow, VastStorage, StarRocks and agile development practices. Most importantly, we hire great people from around the world and empower them to be successful. Agoda Platform team is looking for developers to work on mission-critical systems that serve millions of users daily. You will have the chance to work on innovative projects, using cutting-edge technologies, and make a significant impact on our business and the travel industry. What You’ll Need to Succeed * **10+ years** of experience developing performance-critical applications in a production environment using **Scala, Java, Kotlin**or relevant modern programming languages. * Strong RDBMS knowledge (SQL Server, Oracle, MySQL, or other). * Ability to direct significant company-wide projects and sets technical vision. * Good command of the English language. * Deeply involved in making architectural decisions, setting the standard and direction for the team. * Implement advanced CI/CD pipelines and robust testing strategies to ensure seamless integration, deployment, and high code quality. * Passion for software development and continuous improvement of your knowledge and skills. It’s Great if You Have * Knowledge in NoSQL, Queueing systems (Kafka, RabbitMQ, ActiveMQ, MSMQ), and Play framework. This position is based in Bangkok, Thailand (Relocation Provided)

Lead Software Engineer - Back End (FinTech) (Bangkok based - Relocation provided)

Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. **Get to Know Our Team** Fintech is one of the fastest growing areas in Agoda and we are rapidly expanding our tech team. We work closely with the finance business team and our Fintech product owners to reduce risk, drive efficiencies and move on new market opportunities in this exciting field. We have a wide range of projects from traditional finance to cutting-edge customer fintech. For example, reconciliation using Big Data technologies, growing and optimizing customer payments options, tax calculations in milli-second response times and a mesh of supplier payment options like virtual credit cards. It’s a hot field and the perfect mix of data engineering and backend engineering. **The Opportunity** **In this role, you will not only develop robust backend systems but also architect and maintain scalable data pipelines and storage solutions that support complex data collection, processing, and analysis. Your dual expertise in backend and data engineering will play a crucial role in optimizing our financial technology solutions and driving informed business decisions through reliable data insights.** **In This Role, You’ll Get to** * Think and own the full life cycle of our products, not just a single piece of code – from business requirements, technology selection, coding standards, agile development, unit and application testing, to CI/CD and proper monitoring * Design, develop and maintain platforms and data pipelines across fintech * Boost System Performance: build systems that are stable, scalable, and highly performant to meet the dynamic demands of the financial landscape * Write great code and help others write great code – mentor people in your team and wider * Collaborate with other teams and departments * Exceptional problem-solving skills coupled with a strategic mindset are essential. You possess the ability to adapt to new changes and the foresight to anticipate future needs. Leadership at Agoda isn’t just managing tasks but inspiring innovation and driving vision into reality. * Foster Cross-Functional Collaboration: work with diverse teams to drive forward product and technology goals * Shape our future team: Play a pivotal role in recruiting and onboarding exceptional talent **What You’ll Need to Succeed** * **10+ years** of experience with strong proficiency in **Java, Kotlin, Scala, or C#**with a proven track record of developing high-performance applications in production settings. Insightful experience with big data technologies like Hadoop, real-time processing frameworks (e.g., Apache Spark), and advanced knowledge of SQL and data architecture. * Thinks in systems: their edge cases, failure modes, and life cycles * Uses a metrics driven approach and can make informed decisions using data * You are passionate about the craft of software development and constantly work to improve your knowledge and skills * Experience with Scrum/Agile development methodologies * Excellent verbal and written English communication skills * Experience with operational excellence and a deep understanding of metrics, alarms and dashboards **It’s Great If You Have** * Experience working in a modern FinTech or Payments organization * Domain knowledge in any of these areas: financial reconciliation, financial reporting, tax, payout methods like virtual credit cards or customer payments * Hands-on experience working with technologies like Spark for data processing, ETLs for data pipelines and queueing systems (Kafka, RabbitMQ). * Core engineering infrastructure tools like GitLab for source control and Continuous Integration, Kubernetes * Experience developing, maintaining and debugging large-scale distributed systems * Experience in leading projects, initiatives and/or teams, with full ownership of the systems involved **This position is based in Bangkok, Thailand. (Relocation package is provided)**

Senior Analyst, FinTech Commercial [SHP]

Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. **Get to Know our Team:** The Fintech Commercial team is the glue between external Fintech partners (schemes, PSPs, issuers) and Agoda’s Finance department. We represent the business side of Agoda’s “Pay-in” (Consumer Payments) and “Pay-out” (Business payments) pillars within the Agoda Fintech ecosystem. Together with our Fintech partners and cross-functional stakeholders, we identify and implement payments optimization initiatives, launch new payment methods and drive Fintech innovation across Agoda. **The Opportunity:** We are looking for a talented, results-oriented Payments Operations Analyst to join the Agoda finance team. You will: * Analyze payment partner commercials * Validate strategic deals and own invoice reconciliation * Run financial analysis and data-driven insights * Drive business case development for new fintech initiatives This is an ideal role for someone with 2–4 years’ experience in Finance, Fintech/Tech, or Consulting industries, who wants exposure to payments partner management at scale. Successful candidates tend to have strong analytical and data skills and are self-starters who are comfortable working in environments defined by volatility, uncertainty, complexity and ambiguity. In addition, good performers in this role are organized, possess effective interpersonal skills and can successfully partner with cross functional teams in a result-oriented manner. **In this Role, you’ll get to own:** **Commercial Operations & Controls** * Perform monthly reconciliation of fintech partner commercials (PSPs, Payment schemes, etc.) on a timely basis * Validate partner invoices against contractual terms and transaction-level data * Ensure reconciliation data pipelines remain accurate and complete by coordinating with BI and external partners * Be the trusted owner of reconciliation controls, maintaining clear documentation and partnering with stakeholders to ensure smooth audit walkthroughs each cycle * Maintain documentation trails and process controls in accordance with Finance governance **What You’ll Need to Succeed:** **Required** * Bachelor’s degree in Finance, Accounting, Economics, Business, or related field * Minimum 2 years of experience in:Consulting (Big4 preferred), Corporate Finance, Fintech / Payments, Commercial Finance or Deal Analytics * Advanced Excel skills: financial modeling proficiency required * Analytical mindset with strong quantitative skills * Detail-oriented with strong internal control awareness * Good written and verbal communication skills in English **Preferred** * Experience in payment ecosystem (PSPs, Payment schemes, etc.) * Exposure to SQL or data querying tools * Experience building structured business cases for senior stakeholders * Experience working cross-functionally in fast-paced environment * Knowledge of OTA business models (Merchant, Agency, Commission-based etc.) #### Please review our Hiring Process Guidelines before your interview — click [here](https://careersatagoda.com/interview/)to learn how interviewing at Agoda works.

2027 Hiring Pool - Operational Excellence & Automation - Project Management, Customer Experience Group

Agoda

This role is responsible for leading a portfolio of global operational excellence and automation initiatives in the Customer Experience Group (CEG), with a focus on: (i) automation, AI, and tooling to enhance customer and agent experience, and (ii) process optimization and CX improvements across the post‑booking customer journey. You will lead a high‑performing team of project managers/experts to drive measurable impact on customer satisfaction, efficiency, quality, and cost. The role combines strategic problem solving, hands‑on data-driven execution, and strong stakeholder management with both technical (Product/Tech/Data) and non-technical (Operations/Support/Commercial) teams. **In this Role, you’ll get to:** **Lead and Own a Portfolio of Transformational Initiatives** * Own from end‑to‑end a collection of projects and/or areas of business in CEG (global coverage), spanning automation/AI and process excellence initiatives. * Prioritize, plan, and drive initiatives that improve mission‑critical metrics: customer satisfaction (e.g., CSAT), service levels, automation quality, productivity, cost efficiency, and employee/agent engagement. * Ensure CEG readiness to support Agoda’s new business and product initiatives by working closely with Product, Engineering, Data, Marketing, Strategic Partnerships, Partner Services, Finance, Legal, and other CEG teams. **Drive Automation & AI driven solutions** * Identify opportunities to leverage automation, AI, and tooling across customer and agent journeys (e.g., self‑service, workflow automation, AI quality testing). * Partner with Product Management / Technology / CEG teams to design, prioritize, and implement solutions, from experimentation and configuration through to global rollout and impact measurement. * Oversee the configuration and governance of operational flows and low‑code/automation tools, ensuring solutions are robust, scalable, and aligned with business goals and CX standards. **Shape End‑to‑End Customer & Process Improvements** * Continuously improve CEG end‑to‑end processes across the post‑booking journey to remove pain points, and improve operational performance through targeted initiatives and data driven insights. * Own and evolve frameworks and roadmaps for how we continuously improve our internal Standard Operating Procedures (SOPs) and related processes; balancing CX/PX outcomes vs. efficiency/cost. * Drive strategic initiatives across CEG such as improving Localization support in key growth markets, regulatory initiatives and partner closely with our commercial teams in order to improve partner/supplier pain points. * Define clear problem statements and build business cases to define and prioritize customer/partner pain points and success metrics. **Lead and Develop a High‑Performing Team** * Set long‑term vision, strategy, and annual/quarterly OKRs for your team, aligning with CEG and Agoda-wide priorities. * Manage and coach a team of project managers (and potentially people managers), building talent, capability, and succession within the Operational Excellence and Automation team. * Provide structured feedback, mentoring, and support to enable your team’s growth and to consistently raise the bar for quality and impact. * Build trusted relationships with senior leaders and stakeholders across CEG and other functions, effectively influencing priorities and decisions. * Monitor project milestones, identify risks and dependencies, troubleshoot issues, and implement mitigation plans—acting at all times as the ultimate owner of the portfolio’s outcomes. **What you’ll Need to Succeed:** **Experience & Background** * Freshers until 8+ years of experience in project/program management, operations, customer experience, process improvement, strategy, management consulting, or similar fields. * Significant people leadership experience, including building and managing high‑performing teams (ideally including people managers and individual contributors). * Proven track record of leading complex, cross‑functional initiatives from idea to implementation, with clear, measurable business impact. * Experience working closely with Product/Technology/Data teams on technical or automation/AI-focused projects is highly advantageous. **Technical & Analytical Skills** * Strong analytical mindset; comfortable with numbers and quantitative problem solving. Able to define analysis structures, interpret data, challenge existing metrics, and make recommendations. * Familiarity with data and analytics tools (e.g., SQL, Tableau, Metabase, VBA, or similar) and experience leveraging them to drive decisions. * Comfort working with or overseeing workflow / automation / agent guidance tools, and the ability to engage in technical discussions with Product/Engineering/Data teams. Coding ability is a plus (you have to be willing to learn) * Exposure to AI/ML‑driven solutions in an operational or CX context (e.g., chatbots, recommendation engines, routing, classification, or decision support tools) is a strong plus. **CX, Process, and Delivery Skills** * Demonstrated experience in process improvement and CX transformation, ideally in operations or customer support environments. * Strong project and stakeholder management skills, with the ability to manage multiple initiatives in parallel, structure complex problems, and orchestrate cross‑functional teams. * Experience defining and driving improvements in KPIs such as CSAT, NPS, SLAs, handle time, productivity, or cost‑to‑serve. **Leadership, Communication & Ways of Working** * Excellent communication and presentation skills in English, with the ability to influence and align stakeholders at all levels, including senior leadership. * Ability to work effectively in a fast‑paced, dynamic, multicultural environment, comfortable with ambiguity and experimentation in a high‑velocity setting. * A growth mindset and positive attitude: proactive, hands‑on, detail‑oriented, and with a strong sense of ownership and accountability. * Eagerness to pitch new ideas, take initiative, and seek out opportunities for improvement; comfortable giving and receiving feedback. * Professional experience with Microsoft Office tools (e.g., Excel, Word, PowerPoint). Experience with collaboration and project tracking tools is a plus. **What we offer** * Competitive compensation package (relocation support and visa support provided for successful overseas candidates) * Exciting, high‑impact career opportunity with a major global OTA, including potential moves between teams and global locations. You will interact with departmental senior leadership regularly. * Dynamic, multinational tech environment with colleagues from diverse educational and professional backgrounds. * Continuous learning and development opportunities through corporate learning programs. * Modern office space and convenient location at the heart of Bangkok Metropolitan, Hub of Asia. **Please note that we may not be able to provide an immediate response or follow up on every application.** #### Please review our Hiring Process Guidelines before your interview — click [here](https://careersatagoda.com/interview/)to learn how interviewing at Agoda works.

Campus Recruiter (6 months Contract) (Bangkok based) (No Visa Support)

Agoda

Join Agoda’s Early Careers team as a Campus Recruiter and help us attract and hire talented interns and graduates. You will support assigned Early Careers hiring activities from application through onboarding. Working closely with Early Careers team, hiring managers, interviewers, and candidates, you will ensure that recruitment processes are well organized, timely, and provide a positive candidate experience. You will own the day-to-day recruitment execution and coordination for assigned roles, while also supporting campus events, candidate engagement, and CRM activities. What You’ll Do: * Support hiring-intake discussions by confirming role requirements, candidate profiles, timelines, interview panels, and assessment criteria. * Manage applications, conduct initial candidate screening, and maintain accurate records in the applicant tracking system. * Coordinate interviews and assessments with the Recruitment Coordinator team; brief candidates and interviewers, track scorecards, and follow up on feedback. * Keep candidates informed throughout the process and provide regular progress updates to the Early Careers team. * Coordinate with recruiters, hiring managers, interviewers, and other stakeholders to keep hiring activity moving. * Support selection discussions, offer approvals, offer documentation, and candidate follow-up through acceptance or decline. * Support approved campus recruitment events, career fairs, candidate communications, and CRM activities. * Monitor recruitment progress, pipeline health, timelines, and key risks. * Prepare regular hiring updates and escalate issues such as delayed feedback, low pipeline quality, interviewer availability, or timeline risks. * Contribute to process improvements and a consistent Early Careers candidate experience. Required Qualifications: * Experience in recruitment, talent acquisition, campus recruitment, HR coordination, or a related field. * Strong organizational skills, attention to detail and stakeholder-management skills are preferred. * Excellent communication and interpersonal skills required. * Ability to manage multiple priorities, stakeholders, and deadlines in a fast-paced environment. * Confidence following up with stakeholders and escalating risks when needed. * Ability to work independently and collaborate effectively with the Early Careers team. * Familiarity with applicant tracking systems, recruitment software, or spreadsheets. * Thai nationality is required, as this role does not support visa sponsorship. Preferred Qualifications: * 2–4 years of experience in recruitment, talent acquisition, or campus recruiting. * Experience recruiting interns, graduates, or other early-career talent. * Experience coordinating interviews, assessments, career fairs, or recruitment events. * Experience with CRM, talent-community management, or candidate engagement. * Experience preparing recruitment reports and tracking hiring progress.

Associate Director, Accounting

Agoda

Agoda Finance doesn’t sit on the sidelines. We sit at the table where decisions get made — and we make sure those decisions are backed by the sharpest financial thinking in the room. We’re looking for someone who sees a set of financials and immediately asks “what does this tell us, and what should we do about it?” Someone who can walk into a room of senior stakeholders, command their attention, and translate complex financial realities into clear, compelling narratives that drive action. If you’ve spent your career building something — better processes, stronger controls, smarter reporting — and you’re ready to do it at scale, across borders, and at one of Asia’s most dynamic tech companies, this is your seat. **In This Role, You’ll Get To** **International Financial Reporting** * Lead financial reporting across multiple jurisdictions — owning the numbers, the narrative, and the decisions that follow. Be the go-to voice for financial performance analysis that shapes how Agoda’s leadership thinks about the business. Partner directly with Booking Holdings and affiliated global brands on cross-entity financial matters. **Build What Doesn’t Exist Yet** * Take the lead on high-impact finance projects — new payment methods, new product launches, new market entries. Design the data flows, workflows, and control frameworks that will underpin Agoda’s next chapter. Drive UAT, post-go-live monitoring, and continuous improvement — from concept to execution. **Controls & Compliance That Actually Work** * Own the internal control environment across jurisdictions — SOX, Anti-Corruption, Corporate Policy — not as a checkbox exercise, but as a genuine competitive advantage. Oversee reconciliations across all significant balance sheet accounts and ensure exceptions are surfaced, understood, and resolved. Translate accounting policy into practical, operational guidance that teams can actually use. **Tax Intelligence** * Navigate corporate income tax, withholding tax, and indirect tax obligations across the countries where Agoda operates. Equip the Tax team with the precise, timely information they need to stay compliant and ahead of risk. **Lead, Develop, Elevate** * Build a team that’s better because of you — through coaching, mentorship, and setting a standard of excellence. Create an environment where smart people are challenged, supported, and growing. **What You’ll Need to Succeed** * **15+ years**of progressive finance and accounting experience, including meaningful time at management level. A track record of**owning financial reporting end-to-end**— not just producing it, but improving it. Deep fluency in**local GAAP and/or US GAAP**, internal controls, and multi-jurisdictional compliance. The ability to**lead through complexity**— across teams, time zones, and competing priorities. Exceptional communication skills — you can present to a CFO and coach a junior analyst in the same afternoon. Advanced Excel skills and comfort working in a data-rich environment. A**Bachelor’s or Master’s degree**in Accounting or Finance. **It’s Great If You Have** * Professional accounting qualification such as **CPA, ACCA, CA, CMA** or equivalent **SQL and data analysis skills**— because the best finance leaders don’t wait for the data team to answer their questions. Experience working in or with**high-growth tech companies**or complex multinational structures.

Financial Operations Coordinator/Senior coordinator, Strategic Partnerships (10-month contract) (Bangkok-Based)

Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. **Get To Know Our Team:** Strategic Partnerships is a team of creative entrepreneurs that develop solutions for Agoda’s non-accommodation partners and promote Agoda’s top and bottom line growth. We design tailored business and product solutions with our partners and help them generate measurable value. Members of our team are empowered and supported to grow their market(s) or accounts. We develop win-win relationships and leverage Agoda’s unique accommodations portfolio and tech solutions to bring our partners the advantages they seek. Utilizing our strong brand and resources, we build new channels to increase the visibility of Agoda, introduce more travelers to our great products and service and deliver significant revenues to the overall business **In this Role, you’ll get to:** * Manage and perform finance operational activities to ensure timely execution of month-end closing and daily routine tasks. * Coordinate across various departments such as product, finance, commercial, BI etc. to support project delivery of new key initiatives. * Develop reporting solutions and automations to streamline operational processes and optimize inter-departmental workflows. * Identify internal control risks across operational processes and drive solution design and process improvements to mitigate control gaps. * Provide support across various operational workstreams and be able to fill in for other team members as and when needed. **What you’ll Need to Succeed:** * Growth mindset with a desire to learn about exciting new tools and technologies. * Ability to work independently and complete tasks reliably within timelines. * Efficiency focus and a passion for finding solutions to day-to-day problems. * Be proactive and have the drive to follow through with requests. * Good command of English language. * Customer focus and can-do attitude. **It’s Great if you have:** * Bachelor Degree in Business, Finance, Statistics or Economics or equivalent experience * Proficiency in Microsoft Word, Excel, Outlook and Power Point * Strong numerical and analytical skills * Experience with Databases and SQL * Fresh graduates are welcome #### Please review our Hiring Process Guidelines before your interview — click [here](https://careersatagoda.com/interview/)to learn how interviewing at Agoda works.

Language Expert - Korean (Bangkok-based)

Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. This role is Bangkok Based. (Relocation Provided) We are looking for a Korean Linguist and Localization Expert to join our team and help improve localization of multiple Agoda products. Join our international team in a beautiful central Bangkok location and work in a fun and fast-paced environment! **Responsibilities:** * Monitor the quality of translated content across all customer-facing channels such as site updates, hotel content, press releases, travel articles, promotional emails and newsletters * Collaborate closely with internal teams and vendors to meet deadlines and quality expectations * Maintain localization assets such as style guides, glossaries, and translation memories * Support urgent translation requests as needed * Conduct product reviews for inconsistencies and localization issues * Lead arbitration reviews when required and escalate recurring issues to managers to maintain an LQA score above 90% * Evaluate, onboard, and manage translation vendors and freelancers, including the invoicing process * Improve AI prompt engineering to generate better translation output for the Korean markets * Support research and content experimentation to improve content performance and user engagement. * Participate in training initiatives related to specific ownership areas led by other Language Experts * Provide cultural and linguistic guidance for the Korean markets * Promote localization best practices by participating in translation quality audits and benchmarking activities. **Desired skills and experience:** * Native-level fluency in Korean, with exceptional writing, editing, and proofreading skills, and a strong command of grammar, tone, and style. * Bachelor’s degree or higher in Linguistics, Translation, Korean Language, Literature, or a related field. * Proven experience in translation and localization, ideally in a professional setting, with hands-on experience using CAT tools such as MemoQ, or similar platforms. * Strong proficiency in English, with the ability to accurately understand source content and adapt it naturally for Korean-speaking audiences. * Excellent internet research skills, with the ability to verify terminology, cultural nuances, and market-specific language usage. * Highly organized and detail-oriented, with strong time management skills and the ability to manage multiple tasks and meet tight deadlines in a fast-paced environment. * Proficient in Microsoft Office Suite, especially Word, Excel, and PowerPoint. * Experience in the travel, hospitality, or e-commerce industry is an advantage, particularly with customer-facing or marketing content.

Language Expert - Taiwan (Bangkok Based)

Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. This role is Bangkok Based. (Relocation Provided) We are looking for a Taiwan Linguist and Localization Expert to join our team and help improve localization of multiple Agoda products. Join our international team in a beautiful central Bangkok location and work in a fun and fast-paced environment! **Responsibilities:** * Monitor the quality of translated content across all customer-facing channels such as site updates, hotel content, press releases, travel articles, promotional emails and newsletters * Collaborate closely with internal teams and vendors to meet deadlines and quality expectations * Maintain localization assets such as style guides, glossaries, and translation memories * Support urgent translation requests as needed * Conduct product reviews for inconsistencies and localization issues * Lead arbitration reviews when required and escalate recurring issues to managers to maintain an LQA score above 90% * Evaluate, onboard, and manage translation vendors and freelancers, including the invoicing process * Improve AI prompt engineering to generate better translation output for the Taiwan markets * Support research and content experimentation to improve content performance and user engagement * Participate in training initiatives related to specific ownership areas led by other Language Experts * Provide cultural and linguistic guidance for the Taiwan markets * Promote localization best practices by participating in translation quality audits and benchmarking activities. **Desired skills and experience:** * Native-level fluency in Taiwan, with exceptional writing, editing, and proofreading skills, and a strong command of grammar, tone, and style. * Bachelor’s degree or higher in Linguistics, Translation,Traditional Chinese Language for Taiwan, Literature, or a related field. * Proven experience in translation and localization, ideally in a professional setting, with hands-on experience using CAT tools such as MemoQ, or similar platforms. * Strong proficiency in English, with the ability to accurately understand source content and adapt it naturally for Taiwan-speaking audiences. * Excellent internet research skills, with the ability to verify terminology, cultural nuances, and market-specific language usage. * Highly organized and detail-oriented, with strong time management skills and the ability to manage multiple tasks and meet tight deadlines in a fast-paced environment. * Proficient in Microsoft Office Suite, especially Word, Excel, and PowerPoint. * Experience in the travel, hospitality, or e-commerce industry is an advantage, particularly with customer-facing or marketing content.

Payroll Partner (Bangkok-based, Relocation Provided)

Agoda

As a key member of our high-performing Global Payroll team based in Bangkok, you will play a vital role in shaping a world-class global payroll process that supports our employees across the globe. Reporting to the Payroll Manager, the Payroll Partner will oversee the timely and accurate processing of assigned international payroll transactions, ensuring strict compliance with local laws and regulations. In this Role, you’ll get to: * Responsible for monthly payroll activities such as collating and validating inputs, outputs, and statutory payments for assigned countries. * Coordinate with external payroll vendors to ensure timely and accurate payments and filing of taxes, social security funds, provident funds, and other third-party payments to government authorities. * Manage payroll vendors by strictly adhering to the contract and SLA and ensuring compliance with local regulatory requirements. * Manage inquiries relating to payroll matters from internal and external stakeholders, and provide advice as required. * Participate and support ad-hoc projects relating to new process implementations or enhancements and perform user testing on systems. * Lead and support payroll migration and integration initiatives, including vendor transitions, system upgrades, and process harmonization with minimal disruption. * Collaborate with internal People teams and external partners to set up processes, procedures, and policies for new payroll systems or countries. * Support external and internal audits. * Own and drive process improvement initiatives for respective assigned countries. What you’ll Need to Succeed: * Holds a Bachelor’s degree in any field. * At least 2 years of People Operations or end-to-end Payroll experience in an international fast-paced organization. * Experienced in managing APAC payroll. * Proven experience in payroll migration and integration projects, with a strong ability to manage complex transitions and ensure operational continuity. * Excellent communication skills, both written and verbal. Fluency in English is a must. * Strong analytical, articulation, and problem-solving skills, with great attention to detail. * Proven track record in process improvement and/or automation implementations. * Proficient in all MS products: Word, Excel, PowerPoint, etc. * Experience in Workday is preferred but not a must. * A team player who can operate effectively in a fast-paced and multicultural environment. * Resilience to work under tight deadlines and pressure. * High level of discretion, confidentiality, and ethics.