This role sits within Agoda's Customer Experience Group (CEG), specifically in the B2B Partnerships and Automation team under Global Service Verticals. The APM/PM leads the project management team, owning the portfolio covering automation, AI, and tooling initiatives as well as process optimization and CX improvements across the post-booking journey. Responsibilities include setting direction, prioritizing work, managing senior stakeholders, and acting as the CEG project counterpart to commercial and partner stakeholders. The position requires at least 4 years in project/program management, operations, customer experience, process improvement, strategy, or consulting, with significant people leadership experience. Candidates should have a strong analytical mindset, familiarity with data tools such as SQL, Tableau, or Metabase, and experience working with Product, Technology, and Data teams on automation or AI-focused projects. The role is based in Bangkok, Thailand, with relocation and visa support provided.
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Agoda is hiring a Regional Manager, Operations to build and lead a new intervention-focused team within its Customer Experience Group. Reporting to the Associate Director, Operations, the role manages 8-10 Team Managers handling escalated or difficult customer cases, driving KPIs, and partnering cross-functionally to address root causes and refine processes as the function scales. The position requires 5 years of people leadership experience including managing managers, a background in contact centers, operations, or customer service, strong analytical skills, and English proficiency. Experience in travel-related operations is expected, and candidates must be based in or willing to relocate to Bangkok or Kuala Lumpur, with a relocation package offered.
The Commercial Finance Analyst joins Agoda’s Finance team in Bangkok and collaborates with senior business partners on projects and business cases related to the company’s strategic priorities. The role also includes owning parts of company forecasts, contributing to key analysis and reporting packs, and helping provide information for effective decision-making. The successful candidate should have 2–4 years of relevant finance experience, preferably in commercial finance, finance business partnering, or financial planning and analysis. Requirements include variance analysis, financial modeling, forecasting, strong Excel and PowerPoint skills, and clear communication with business stakeholders. Tableau and SQL experience is useful, and the posting also welcomes finance, corporate finance, or accounting qualifications and experience with digital companies or AI automation.
Agoda is seeking a Risk & Control, Technology Senior Specialist to support its Enterprise Risk Management framework, mature the internal control environment, maintain SOX compliance, and drive remediation of control deficiencies. The role assesses and designs technology and business-process controls, performs ITGC/ITAC testing, creates control documentation, and prepares risk reporting for internal and external stakeholders. The successful candidate will have at least six years of IT audit experience and a bachelor’s degree in a relevant field. The role requires knowledge of SOX, NIST, CMMC, SOC, ITIL, COBIT, PCI, and COSO, strong communication and collaboration skills, sound risk judgment, and openness to adopting new tools such as AI.
Agoda is seeking a strategic Senior Manager, Talent Sourcing to lead and scale talent pipelines for Engineering, Product, Supply, and Corporate functions. The role involves managing two managers and more than 10 sourcing specialists while partnering with hiring leaders and centers of expertise to improve sourcing strategy, outreach, screening, and handoffs. The successful candidate should have progressive Talent Acquisition experience, including people-management experience, and a record of improving pipeline quality and diversity through data-driven sourcing. The role also requires stakeholder management, coaching expertise, and experience using AI and automation to improve recruiting workflows.
Agoda is hiring a Staff Software Engineer – Back End for its Platform team in Bangkok, with relocation provided. The engineer will own products through the full lifecycle, including requirements, technology selection, coding, testing, CI/CD, and monitoring. Responsibilities include designing and maintaining platforms and data pipelines, improving performance and scalability, mentoring colleagues, and collaborating with cross-functional teams. The role requires at least eight years of experience developing performance-critical production applications using Scala, Java, Kotlin, or similar modern languages. Candidates need strong RDBMS knowledge, experience directing significant company-wide projects, architectural decision-making, advanced CI/CD and testing practices, and good English communication. The posting describes a fast-track one-day interview program on 20 November 2026.
Agoda is seeking a Staff Software Engineer for its Platform team to develop mission-critical systems serving millions of users daily. The role owns the full product lifecycle, including requirements, technology selection, coding standards, agile development, testing, CI/CD, and monitoring, while designing platforms and data pipelines and improving system performance. Candidates should have at least eight years of experience with performance-critical production applications using Scala, Java, Kotlin, or comparable modern languages. The role requires strong RDBMS knowledge, technical leadership, architectural decision-making, advanced CI/CD and testing experience, and good English communication. Knowledge of NoSQL, Kafka or other queueing systems, and Play framework is preferred. The position is based in Bangkok, Thailand, with relocation provided.
Minor Hotels is seeking a Chinese Social Media Intern in Bangkok to create and manage content across Weibo, Xiaohongshu, Douyin, and other Chinese social media platforms. The intern will analyze content performance, interact with customers, support the launch of new social media channels, help execute campaigns with internal and external teams, and monitor social media trends in China. The position requires strong written and verbal communication in Chinese and English, the ability to write engaging Chinese content, and strong proofreading and editing skills. Candidates should hold a bachelor’s degree in marketing, digital marketing, or a related field, understand key social media trends, manage multiple projects, and use photo-editing tools such as Canva and Lightroom. Attention to detail is also required.
Minor Vacation Club (MiVC), part of Minor Vacations, is a points-based vacation ownership programme offering members flexible access to a global portfolio of resorts and lifestyle experiences. The Vacation Consultant is based at the MiVC Bangkok Riverside Preview Centre and is responsible for conducting Club Presentations to prospective Points Owners. The role involves delivering accurate presentations, building rapport with guests, identifying needs, recommending suitable Points Ownership tiers, explaining financing and ownership details, and meeting defined sales targets. Candidates must represent the company ethically, support marketing strategies, mentor other consultants when requested, and maintain awareness of current events and MiVC destinations. Comprehensive training on Club Points Ownership, legal guidelines, and compliance is provided.
Minor Hotels, a global hospitality group operating over 600 hotels and resorts across six continents, is hiring a CRM Marketing Intern based at The Parq Building in Bangkok. The intern supports the CRM Marketing team across email marketing activities, including campaign development, execution, and optimization, as well as day-to-day administrative tasks. The role involves assisting with email content creation, list segmentation, A/B testing, performance analytics and reporting, and collaborating with cross-functional teams such as copywriters, designers, and data analysts. Candidates should be current or recent graduates in Marketing or a related field, with strong English communication skills, basic email marketing knowledge, and familiarity with email platforms or HTML considered a plus.