This role focuses on workforce fulfillment metrics. The Data Analyst will maintain and enhance performance dashboards to provide actionable insights. Responsibilities include managing and improving databases to ensure data integrity and scalability. The position requires analyzing workforce data to identify trends and support decision-making for operational improvements.
This role focuses on overseeing commercial performance and managing the end-to-end seller mission program. Responsibilities include designing and implementing programs with budgeting and operations, analyzing performance to drive growth, and managing the identification and acquisition of potential sellers. The position requires partnering with cross-functional teams to push for seller growth and ensuring a consistent pipeline of high-quality sellers. Key qualifications include a Bachelor's degree in Business Administration, Economics, or a related field, 0-2 years of experience in consulting, e-commerce, or tech, proficiency in Excel, and the ability to communicate effectively in English and Thai.
This role involves leading strategic initiatives and projects to improve buyer experience, focusing on SPX delivery performance and after-delivery services. The position requires monitoring buyer experience health, analyzing Net Promoter Scores (NPS), and providing data-driven insights to stakeholders. The candidate will manage cross-functional PMO activities and lead a mid-sized team to ensure operational compliance and delivery excellence.
This role focuses on managing the outbound process to ensure continuous creative improvement and monitor productivity. The manager is responsible for WMS system operations, including order receiving, accuracy, and on-time operation. They must create work plans, schedules, and reports, and manage cross-departmental communication to resolve issues. The position requires planning work schedules, assigning duties, and resolving personnel problems to maintain effective performance.
Lazada is hiring a Retail Supply Chain Operations Manager based in Bangkok to build and sustain a reliable supply base supporting Retail growth. The role leads end-to-end procurement from purchase orders through inbound, storage, and outbound fulfillment, manages supplier performance, and drives reverse logistics including return-to-supplier, scrap/write-off, and re-inbound activities to reduce obsolescence and fulfillment costs. The manager supports commercial strategy, advises on supply chain contractual terms, partners with logistics and warehouse teams, standardizes local supply chain processes and metrics, and leads cross-functional projects. Candidates need a bachelor's degree in Supply Chain or Industrial Engineering, at least 6 years of relevant experience, and fluency in Thai and English.
This role is part of the Operations team at Shopee, which manages the end-to-end operational process from buyer search to product delivery. The Planning & Control Tower position focuses on analyzing and monitoring operational KPIs across the region. The role involves supporting manpower planning using models and volume forecasts to meet targets, monitoring fulfillment rates, and preparing productivity reports. It also includes coordinating with relevant teams to ensure workforce availability and supporting the planning and control of warehouse resources like pallets and MHE to ensure readiness for campaigns.
This contract role sits within ShopeeFood's Marketing team in Bangkok, focusing on campaign operations. The position involves setting up and managing campaign configurations in the backend system, acting as the main contact point for relevant teams, aligning on requirements, monitoring daily operational issues, and proactively initiating process improvements to streamline workflows. The role requires a Bachelor's degree in a related field, proficiency in Microsoft Excel and Google Sheets (including formulas, Pivot Tables, and basic data analysis), strong attention to detail, and excellent communication and coordination skills. Experience in e-commerce, food delivery, or working with backend systems or campaign setup tools is a plus.
This role manages livestream Top KOLs and a portfolio of creators on Shopee, focusing on commercial growth, consistent performance, and sustainable creator income. It includes recruiting high-quality creators from competing platforms, supporting participation, and helping KOLs optimize sales and engagement. The position coordinates campaigns and missions that incentivize consistent livestream activity and provides data-driven insights, product information, and performance tools. Shopee seeks applicants with at least one year of relevant professional experience, although fresh graduates are welcome, and welcomes candidates with project management experience, strong communication, stakeholder coordination, analytical and problem-solving skills, and professional English.
This role at Shopee's SPX Express division in Bangkok focuses on driving AI and automation initiatives to optimize Customer Service efficiency, service quality, and overall customer experience. Key duties include analyzing operational metrics and customer touchpoints to identify trends and automation opportunities, as well as supporting chatbot and self-service deployment through testing, monitoring, and optimization. The position requires proficiency in SQL, Python, and data visualization tools such as Power BI or Tableau, along with hands-on experience using Generative AI tools like ChatGPT, Gemini, or Claude. Candidates should also be skilled in low-code and RPA automation tools such as Google Apps Script, Power Automate, Zapier, Make, or UiPath to optimize cross-functional workflows.
Shopee is hiring a Warehouse Recruiter for its People team in Bangkok to manage end-to-end recruitment for warehouse staff. Responsibilities include workforce planning, developing recruitment channels, coordinating manpower agencies, leading a sub-team, and tracking hiring KPIs through weekly and monthly reporting. Candidates need a Bachelor's degree in Human Resources Management or a related field and at least 5 years of HR/recruitment experience. Strong analytical, leadership, and problem-solving skills are required, along with proficiency in G Suite and Microsoft Office, good English command, and willingness to travel to Shopee warehouses in Bangna Km. 23 or Wangnoi, Ayutthaya.
