Campaign Operations (Contract) (ShopeeFood) - Marketing

This contract role sits within ShopeeFood's Marketing team in Bangkok, focusing on campaign operations. The position involves setting up and managing campaign configurations in the backend system, acting as the main contact point for relevant teams, aligning on requirements, monitoring daily operational issues, and proactively initiating process improvements to streamline workflows.

The role requires a Bachelor's degree in a related field, proficiency in Microsoft Excel and Google Sheets (including formulas, Pivot Tables, and basic data analysis), strong attention to detail, and excellent communication and coordination skills. Experience in e-commerce, food delivery, or working with backend systems or campaign setup tools is a plus.

Set up and manage campaign configurations in the backend system, ensuring completeness, accuracy, and timely execution

Act as the main contact point for relevant teams, ensuring effective communication and alignment for assigned tasks

Collaborate with relevant teams to align on requirements and ensure mutual understanding to set up campaigns in the backend system as per business needs

Monitor and assist in resolving daily operational issues and troubleshooting to maintain smooth campaign performance

Proactively initiate process improvements to streamline workflows and identify essential features and requirements to enhance operational efficiency

Bachelor's degree in a related field

Proficient in Microsoft Excel and Google Sheets, with strong understanding of formulas, Pivot Tables, and basic data analysis skills

Strong attention to detail and ability to efficiently manage large volumes of data

Excellent communication and coordination skills to work effectively with cross-functional teams

Logical thinking and problem-solving mindset with ability to troubleshoot and resolve operational issues