The Special Projects Lead – Strategy & Process Excellence (SPX) sits within Shopee's Operations team in Bangkok and leads high-impact strategic initiatives and special projects aimed at accelerating operational growth, optimizing cross-functional workflows, and improving execution. Core duties include defining and reporting operational and PMO performance metrics, identifying process gaps, translating cross-functional feedback into action items and AI-driven solutions, and engaging internal business units, department leads, and external partners to surface bottlenecks and governance gaps. The role requires 2–4+ years of experience in project management, strategic operations, management consulting, or process excellence, ideally in tech, e-commerce, consulting, supply chain, or logistics. Candidates need strong analytical and problem-solving skills, excellent stakeholder management across frontline and executive levels, and a data-driven, tech-oriented approach with familiarity in AI and modern workflow tools.
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This role with Shopee Express (SPX) in Bangkok supervises vendors, engineering teams, procurement, construction, installation, commissioning, repair and maintenance for Shopee Express facilities. Responsibilities include designing mechanical systems such as auto sorting machines, warehouse mechanical, fire protection and plumbing; reviewing engineering standards and technical drawings; leading preventive maintenance, training, and compliance programs; coordinating construction and commissioning with subcontractors; and managing projects on cost, timeline and quality. Requirements include a Bachelor's degree in Mechanical Engineering or equivalent practical experience, 2-3 years of relevant experience in similar industries (partly international), knowledge of local and international mechanical regulations, proficiency in AutoCAD and Solidworks, plus strong leadership, analytical, communication skills and the ability to work in a dynamic environment.
Shopee is hiring an AI Operations & Execution Specialist for SPX Express in Bangkok, embedded within logistics operations to deploy and integrate the AI Roadmap. The role builds, wires, and maintains multi-agent AI systems, partners with operations teams to define problems, measure impact and drive adoption, and maintains traceability of AI-assisted decisions. The specialist sets guardrails for automated recommendations and communicates progress and risks to leadership. Requirements include a degree in Computer Science, Data Science, Industrial Engineering, Supply Chain Management, Information Systems or a related quantitative field, with 1–5 years in operations analytics, logistics, supply chain or data/product roles. Candidates need advanced SQL and Python, experience with modern Agentic/LLM frameworks, dashboards and structured data, and exposure to ML or automation projects.
This role is the first marketing hire for SPX Express in Bangkok, responsible for building the marketing function from the ground up. Key duties include owning SPX's brand positioning and messaging, developing the marketing roadmap, driving seller acquisition campaigns with Sales and Commercial teams, setting up measurement frameworks, and presenting ROI-based recommendations to senior management. The position requires 3 to 5+ years of experience in marketing, brand, growth, or commercial marketing, with strong fundamentals in brand, positioning, segmentation, and digital. Candidates must be fluent in Thai and English, advanced in Excel or Google Sheets, and comfortable working in a fast-moving environment with limited resources and processes.
This role leads AI-driven transformation across Shopee Express (SPX) operations in Bangkok. The Special Projects professional will identify and prioritize AI and automation opportunities, lead end-to-end transformation projects from business case to nationwide scaling, and apply AI, predictive analytics, and automation to improve manpower planning, parcel forecasting, route optimization, and sorting productivity. The position partners with Operations, Technology, Product, Data Analytics, and Regional teams to translate business requirements into practical AI-powered solutions, while establishing KPIs and measuring ROI. Candidates need 3–7 years in strategy, project management, or transformation roles, strong analytical and stakeholder management skills, and familiarity with AI, machine learning, or data analytics tools.
This role leads the Retail Sales strategy for SPX Express in Bangkok, focusing on Seller Drop-Off Point (SDOP) partner acquisition and order growth. Key duties include recruiting high-volume SDOP partners, managing their performance through metrics like Average Daily Orders (ADO), directly leading a 15-person team split between Retail Sales (13 HC) and SVP Training (2 HC), and resolving operational bottlenecks and escalations. Requirements include a proven track record in retail sales or business development within logistics, supply chain, or e-commerce, strong analytical and operational problem-solving skills, demonstrated experience managing large diverse teams including FTEs, temporary staff, and BPO vendors, and strong negotiation and relationship management capabilities.
The Senior Security Operations role at Shopee's SPX Express logistics arm in Bangkok oversees end-to-end security across Sorting Centers, Hubs, Warehouses, and Last Mile facilities. Responsibilities include developing security strategies, mitigating risks such as parcel losses, theft, fraud, and misconduct, managing incidents and crisis response, leveraging technology and data analytics, establishing SOPs and control frameworks, and managing security service providers. The role collaborates with Operations, HR, Legal, and other stakeholders to drive strategic security improvements. Candidates need a Bachelor's degree or above in Business Administration, Security Management, Risk Management, Logistics, or a related field, plus 5–10 years of experience in Security Operations, Loss Prevention, Risk Management, or Corporate Security, preferably in logistics, e-commerce, or large-scale operations. Proven leadership across multiple sites, expertise in risk assessment, loss prevention, fraud investigation, incident management, and crisis response are required, along with strong analytical, stakeholder management, and project management skills.
This role supports vendor performance management within SPX Express operations in Bangkok. The position is responsible for monitoring vendor performance against agreed KPIs, identifying performance gaps and root causes, conducting regular performance reviews, and working with vendors and internal stakeholders to drive measurable improvement. The role also provides insights to support vendor allocation and capacity decisions, and continuously improves vendor performance management processes, SOPs and reporting. The ideal candidate holds a Bachelor's degree in Business, Logistics, Supply Chain Management or a related field, with 1-3 years of experience in logistics, operations, supply chain or vendor management. Strong analytical, problem-solving, communication and stakeholder management skills are required, along with proficiency in Google Workspace (Sheets and Slides).
This position leads structured problem-solving for P0 truck-related initiatives within SPX Express's middle mile line haul and shuttle operations, diagnosing root causes and designing corrective action plans. The role prepares senior leadership updates, coordinates across Network, Operations, Commercial, and Finance stakeholders, and identifies new cost and speed improvement opportunities. Candidates should have 4-6 years of total experience including top-tier management consulting, corporate strategy, or internal strategy/PMO work at a tech or e-commerce company. Strong structured problem-solving, advanced Excel/Sheets modelling, SQL proficiency, clear business communication, project management discipline, and a Bachelor's degree are required. Thai fluency is strongly preferred.
Vendor Management Lead role within Shopee's SPX Express operations in Bangkok, responsible for leading workforce vendor management across performance, capacity, and acquisition. Main duties include setting vendor performance standards, driving improvement plans for underperforming vendors, leading sourcing and onboarding, and developing vendor portfolio strategies in coordination with Commercial, Operations, and other stakeholders. The role also involves leading and developing the Vendor Performance and Acquisition team. Requirements include a Bachelor's degree in Business Administration, Supply Chain, Logistics, Operations Management, or a related field, and at least 5 years of experience in vendor management, sourcing, logistics, operations, or workforce management, preferably in a team lead or managerial capacity. Candidates need strong analytical, stakeholder management, and negotiation skills, with the ability to manage multiple priorities in a fast-paced operational environment.