
This Bangkok-based role (with relocation) sits in Agoda's Strategic Partnerships team and focuses on maintaining and extending Salesforce (SalesCloud, ServiceCloud, ExperienceCloud) for the commercial organization. The specialist supports day-to-day Salesforce execution, designs and implements new features, improves process efficiency, and enables user adoption, owning medium-complexity problems end-to-end. The role combines Salesforce administration, configuration, light development (Flows, Apex/JavaScript), release/change management, security and GDPR compliance, and reporting. It requires 1-3 years of hands-on Salesforce experience, strong knowledge of platform functionality, and familiarity with agile practices. Salesforce Administrator or Sales/Service Cloud certification is a plus.