You will lead critical projects focused on managing driver supply for Grab's delivery services. By leveraging data analysis and strategic planning, you will identify operational gaps and design comprehensive solutions to address them. Your role involves overseeing the rollout of new products and optimizing existing ones to ensure platform success. You will collaborate closely with local and regional teams to align initiatives with broader business goals. Your daily work will include experimenting with initiatives to optimize performance for GrabFood and GrabExpress verticals. You will analyze the results of your projects and communicate key findings to a wide range of stakeholders. The role requires the ability to connect insights from data with on-the-ground realities to make informed decisions. You will report to the Deliveries Marketplace Manager and work onsite in the Bangkok office.

You will join the Accenture Commodity Markets global practice, focusing on advising clients across the energy, chemicals, agriculture, and metals sectors. Your role involves working within cross-office teams to solve complex business challenges using advanced analytics and strategic frameworks. You will support project delivery by conducting quantitative analysis, developing investment valuations, and designing operating models to help clients navigate market volatility and energy transitions. This position offers significant exposure to international projects and a collaborative environment where you can develop expertise in trading and risk management, financial structuring, and corporate strategy. You will have the opportunity to work with senior business leaders and contribute to the development of thought leadership within the practice.

You will collaborate with cross-functional teams across Grab, including Country Business, Operations, Marketing, Engineering, and Product, to understand data requirements and identify key performance metrics. Your role involves delivering data-driven solutions tailored to the evolving needs of the Thailand market. You will report directly to an Analytics Manager and work onsite at the Grab office in Bangkok. You will take end-to-end ownership of medium-sized analytics projects, defining methodologies to ensure reliable, scalable, and reproducible solutions. You will contribute to analytics-wide frameworks and integrate operational and marketing workflows into established data solutions. Additionally, you will mentor junior analysts by sharing technical best practices and guiding problem-solving approaches to help them develop their analytical capabilities.

You will be responsible for designing, developing, and maintaining scalable web applications and services. The role involves collaborating with cross-functional teams to deliver high-quality software solutions that meet business requirements. You will participate in the entire software development lifecycle, from requirements gathering and design to implementation, testing, and deployment. This position offers an opportunity to work on innovative projects within a dynamic and supportive environment.

This role focuses on driving strategic growth and profitability across Southeast Asia markets through data-driven insights. You will develop cross-country frameworks and efficiency metrics to optimize platform performance. The position requires translating complex business questions into actionable quantitative models and strategic frameworks. You will synthesize data into clear presentations for executive leadership and manage key regional deliverables including performance tracking and healthiness metrics. The role demands a blend of technical analysis and strategic communication to support high-level decision-making.

This role focuses on identifying and optimizing operational processes through the strategic application of automation and artificial intelligence. You will collaborate closely with cross-functional teams to analyze existing workflows, pinpoint inefficiencies, and define clear business objectives. The position involves designing, building, and deploying AI-enabled solutions that integrate seamlessly into daily operations. You will be responsible for the full lifecycle of these solutions, from initial testing and validation to user training and final rollout. Additionally, you will leverage SQL and analytical tools to measure the performance of implemented solutions and their impact on business metrics. You will act as a bridge between technical teams and business stakeholders, translating complex requirements into actionable technical plans. The role requires a strong ability to structure clear narratives for diverse audiences, ensuring that both technical and non-technical stakeholders understand the value of proposed changes. You will manage the integration of AI models and tools using APIs, scripts, and automation platforms to enhance operational efficiency. Continuous support for user adoption and troubleshooting will be essential to ensure the long-term success of the implemented solutions.

You will leverage workforce management tools to forecast contact volume and optimize staff scheduling across various campaigns and channels. Your role involves developing short-term and long-term capacity plans to ensure optimal interval-level shift coverage and meet strict service level agreements. You will work closely with the Customer Service team to align planning with broader operational goals and proactively adjust workforce plans based on dynamic volume shifts. You will monitor real-time contact queues and agent activities to ensure strict adherence to schedules and target metrics. The position requires managing contact volume, daily attendance, and break schedules, taking immediate corrective actions during volume surges or queue imbalances. You will maintain and update rosters in line with business demands, campaign spikes, and agent availability.

This role focuses on driving business growth through rigorous data analysis and strategic insights. You will analyze market trends and operational data to identify key opportunities and risks, while developing analytical models that support high-level strategic planning. The position requires close collaboration with various business units to deliver data-driven solutions that optimize performance. You will be responsible for designing and maintaining interactive dashboards and automated reports to monitor critical business KPIs. This includes ensuring timely and accurate reporting of online business performance and continuously enhancing data visibility. Acting as a trusted business partner, you will support forecasting, performance reviews, and executive presentations to guide strategic decision-making.

The Business Intelligence (BI) department plays a crucial role in transforming raw data into actionable insights that drive strategic business decisions. The team engages in strategic collaboration and consulting, working closely with stakeholders to define complex problems and provide data-driven recommendations. By leveraging tools such as SQL, Python, and Excel, the team delivers clear, business-focused reports that support operational and process optimization. This role involves developing, maintaining, and automating dashboards and visualizations to facilitate high-impact business changes. The analyst will serve as a consultant to cross-functional teams, identifying business challenges and enhancing analytical capabilities. The position requires a strong focus on data integrity and operational efficiency, ensuring the organization operates with data-informed precision.

Join our team to design, develop, and maintain scalable enterprise applications that support digital banking services. You will work with modern technologies including Java, Spring Boot, and Microservices Architecture to build secure and high-quality software solutions. The role involves close collaboration with cross-functional teams to deliver reliable applications and improve system performance. You will be responsible for developing responsive web applications using React and JavaScript, designing RESTful APIs, and optimizing database performance. Additionally, you will manage CI/CD pipelines, deploy applications using Docker and Kubernetes, and provide production support to ensure operational excellence.