This role focuses on project planning and execution for network improvement initiatives. The position involves leading project kickoff meetings, establishing governance structures, and defining team roles. Responsibilities include analyzing operations functions like transportation routes and productivity, and collaborating with cross-functional teams such as operations and BI to align projects with business objectives. The role requires providing regular updates on progress, KPIs, and risks.

This role focuses on monitoring and analyzing Cross-border operations performance to drive improvements. The manager oversees inventory and warehouse management, including creating work standards, control procedures, and receiving/issuing processes. Key duties involve analyzing and troubleshooting inventory issues, reporting to management, ensuring 100% cycle counts and stock takes, meeting Service Level Agreements (SLA) for put-away and pick orders, optimizing warehouse space, handling product returns, and supervising subordinates.

This role involves calculating and summarizing Hub Agent manpower billing costs. The employee must check input data from Operations and Vendor Management, prepare monthly accrued costs, and reconcile inputs with various teams including Operations, Recovery, QA, BI, and subcontractors. The position requires working with OpX counterparts to provide actual MTD costs for planning and variance analysis, and collaborating with internal and external functions to ensure financial process compliance.

This role involves managing sourcing and procurement activities for logistics operational equipment, warehouse setup, facility services, consumables, and operational support categories. The position requires executing end-to-end procurement workflows, including sourcing, quotation comparison, commercial negotiation, vendor onboarding, purchase request processing, and payment coordination. The role also entails maintaining vendor relationships, analyzing sourcing data and pricing trends, and collaborating with regional and local stakeholders on procurement governance and sourcing strategies.

The Merchant Ops Analyst enables business growth on the Xendit platform by reviewing and processing merchant KYC profiles to ensure compliance with regulations and internal policies. The role involves assessing business use cases to determine merchant eligibility and supporting payment channel activations by coordinating with external partners and internal teams. The analyst collaborates with cross-functional teams including Compliance, Risk, Product, Sales, and Partnerships to solve onboarding and activation cases efficiently while ensuring a smooth end-to-end merchant experience. The position requires a strong understanding of payment flows, partner requirements, and regulatory considerations to contribute to continuous process improvements.

The Principal Data Scientist is a senior individual contributor leading advanced analytics and machine-learning initiatives for high-impact opportunities. The role involves partnering with Product, Engineering, Analytics, and business leaders to solve complex problems and deliver scalable, data-driven solutions. Responsibilities include identifying high-leverage problems, translating ambiguity into measurable objectives, leading the design and deployment of ML and AI solutions, and owning the full lifecycle from experimentation to production. The position requires extensive hands-on experience in data science, machine learning, and statistics, along with strong Python and SQL skills. The ideal candidate will influence senior stakeholders and communicate effectively across technical and non-technical audiences.

This role supports the team in documentation, coordination, and operational activities within the company, while also assisting with customer service and basic customer coordination. The position involves managing internal documents, supporting reimbursement processes, monitoring office supplies, and preparing materials for company activities. The role requires coordinating with internal teams, vendors, and relevant parties to support daily operations. Additionally, the position involves responding to customer inquiries and providing information regarding clinic services.

This role involves leading strategic projects across express delivery operations, including First Mile, Direct Delivery, Mega Hub, and Last Mile. The position focuses on operational performance and quality initiatives to improve network SLAs and reduce package losses. Responsibilities also include fleet and capacity optimization, resource governance, and enabling system tools. The role requires managing a team of Project Support Associates and reporting to senior leadership.

The Merchant Ops Team Lead enables business growth on the Xendit platform by reviewing and processing merchant KYC profiles to ensure regulatory compliance. The role involves assessing eligibility for various business use cases and supporting payment channel activations by coordinating with external partners and internal teams to resolve issues and unblock delays. The position requires close collaboration with cross-functional teams, including Compliance, Risk, Product, Sales, and Partnerships, to streamline onboarding and activation processes while ensuring a smooth end-to-end merchant experience.

The Tenant Relation Team Leader 1 manages overall tenant relations to advance retail revenue, profitability, and sustainability. Key duties include acting as the daily point of contact between tenants and the team, providing operational advice on shop concepts and merchandise, and analyzing tenant satisfaction surveys to improve services. The role also involves advising tenant relation officers on performance and promotion preparation.