Workplace Administration (Ooca Clinic)

This role supports the team in documentation, coordination, and operational activities within the company, while also assisting with customer service and basic customer coordination. The position involves managing internal documents, supporting reimbursement processes, monitoring office supplies, and preparing materials for company activities. The role requires coordinating with internal teams, vendors, and relevant parties to support daily operations. Additionally, the position involves responding to customer inquiries and providing information regarding clinic services.

Manage and organize internal documents, including operations-related and general administrative documents

Support reimbursement processes, collect receipts, and prepare related documentation

Monitor office supplies and coordinate purchasing when necessary

Maintain and update internal records and documents in an organized and accessible manner

Support the Operations Assistant Manager with documentation, coordination, and administrative tasks

Quick Learner, open-minded, tech-savvy, and like to learn new things

Can comprehend well in English because most of the documents are in English

Basic use of Microsoft office (Word, PowerPoint, Excel and etc.) or Google Workspace tools, i.e., Google Doc, Google Sheets, Google Slide, Google Drive, and Panda Doc (for signing documents)

Willing to learn and master Notion.so because it’s our company's main tool for documentation

Able to travel and stand by at office

Service-minded and polite

Fast and attention to detail

Adventurous and patient

Ability to work under pressure

Positive attitude with team spirit

Comfortable with asynchronous communication through Email, Discord, and Notion

Passionate about our mission and people, and keen to learn and develop best practices for people management community building