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4 jobs found
Salary not specified
Bangkok, ThailandNot specified

The Capacity Planner operates as a specialist within the Global Service Vertical team, focusing on forecasting and operational capacity performance analysis. The role involves forecasting contact center demand, executing resource interventions, and recommending strategies to meet Service Level Agreement (SLA) targets and business objectives. The planner supports Associate Capacity Planners and collaborates with stakeholders to drive continuous improvement. Key activities include medium and short-term forecasting, shrinkage planning, and managing supply and demand levers to ensure efficient operations.

฿25,000 – ฿40,000
BangkokContractor

This contractor role within Shopee's Bangkok operations focuses on resource and manpower planning across fleets, hubs, and seller sites. Key duties include analyzing recruitment and capacity data, validating subcontractor agent suitability, monitoring fleet and hub capacity for trends and risks, strategically allocating agents to large sellers and key partners, managing asset utilization, and producing monthly asset and cost efficiency analyses. The position is open to new graduates or candidates with at least one year of experience in data analysis, operations, or workforce planning. Required qualifications include a bachelor's degree, strong analytical skills, Excel proficiency, and the ability to work in a fast-paced, cross-functional environment.

Salary not specified
Bangkokcontract

This contract role focuses on resource planning within the Operations department in Bangkok. The primary duties involve tracking recruitment progress for fleet and agents to ensure hub capacity, and collaborating with the project team to develop strategies for enhancement. The position also requires collecting and validating subcontractor agent suitability information, reviewing ad hoc requests, and monitoring daily capacity and fulfillment. Additionally, the role includes strategically allocating manpower agents to support operations at seller sites and maintaining supportive assets for on-site operations. Key qualifications include a Bachelor's degree (fresh graduates welcome), proficiency in Microsoft Office, strong analytical and problem-solving skills, and the ability to adapt to a fast-paced environment.

Salary not specified
BangkokNot specified

This role involves supporting and overseeing overall inventory accuracy while driving operational standards and SOPs. The Associate manages inventory discrepancies by monitoring trends, identifying root causes, and reconciling system records with physical stock. They also prevent inventory loss, drive the cycle-count plan, and review variance cases to ensure proper resolution. The position requires leading and developing teams, coordinating across functions, and analyzing data to prepare reports on inventory trends and operational risks.