The Manager, MX Master Trainer leads the strategic design and execution of nationwide field force learning and capability-development programs across all MX Retail channels for Samsung in Bangkok. The role is accountable for new product launch readiness, curriculum and content development, trainer leadership and certification, field coaching, digital learning management, content governance, and stakeholder and project management, ensuring alignment with local and regional priorities. The position requires a Bachelor's degree, 7+ years of experience in sales or product training with at least 3 years in trainer leadership, and experience in new product launch training, Train-the-Trainer, and learning evaluation. Preferred backgrounds include smartphones, consumer electronics, telecom, technology retail, FMCG, or consumer goods, plus proficiency with LMS and digital learning platforms, strong analytical and stakeholder skills, and fluent Thai and English.
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This role is part of the Monitor Deloitte team within Deloitte Southeast Asia's Energy Resources & Industrials (ER&I) group. The position involves leading a team to provide rigorous, evidence-based analytical capabilities to clients. The primary focus is on solving complex issues through pragmatic recommendations, including developing strategic business models, conducting capability building, analyzing strategic options, stimulating innovation, and performing market analysis. The role requires a leader to foster a high-performance culture and manage client relationships.
This role is part of the Performance Marketing Team, a data-driven department focused on developing at-scale marketing programs to improve customer lifetime value. The Analyst will work on experimentation and optimization, analyzing vast amounts of data generated by experiments to develop predictive models. Responsibilities include building dashboards to track performance, deriving insights, and communicating recommendations to stakeholders. The position requires liaising with product teams to implement roadmap changes.
This role involves building and optimizing backend office tools for the Supply team to handle operational work. The specialist will identify and resolve operational issues, turning recurring problems into lasting process or tool fixes. The position requires optimizing workflows and collaboration with cross-functional departments to improve work movement between teams and markets. The role also entails designing and developing reporting, lists, and workflows for internal use using tools like Power Apps, Power Automate, SQL, and Python. Additionally, the specialist will drive end-to-end project initiatives from initial idea through final launch, taking ownership of outcomes and timelines.