Agoda is launching a new B2C fintech product and is seeking a Senior Business Analyst to define, launch, and grow this vertical across different markets. You will own and execute initiatives to drive acquisition, transaction growth, and retention by working closely with product, fintech, and cross-functional marketing teams. This is a unique opportunity to incubate a new business from the ground up in a fast-paced environment. In this role, you will design optimization strategies across the full user funnel, execute marketing campaigns through various channels, and collaborate with product and design to shape key user journeys. You will also work with fintech, legal, and compliance teams to ensure messaging is accurate and user-friendly. This is a sole contributor role with strong visibility across management.

You will collaborate with various teams at Grab, including Country Business, Operations, Marketing, Engineering, and Product, to understand data requirements and identify key metrics. Your role involves providing tailored, data-driven solutions that support the evolving innovation in the Thai market. You will report to an Analytics Manager and work onsite at the Grab office. You will take end-to-end ownership of medium-sized analytics projects, defining methodologies to deliver reliable, scalable, and reproducible solutions. You will also contribute to analytics-wide frameworks and integrate operations and marketing workflows into established data solutions. Additionally, you will collaborate with stakeholders to align data initiatives with operational goals and communicate analytical solutions to mid-to-senior level partners.

This role focuses on driving the lending business within the Grab ecosystem, specifically targeting financial inclusion for Thailand's micro-economy. You will oversee the end-to-end execution of innovative lending projects, requiring a strong analytical mindset and the ability to manage complex stakeholder relationships across various internal departments and external banking partners. The position is based onsite in Bangkok and involves collaborating closely with the Head of Product and Operations to achieve monthly targets. Your daily work will involve running data analyses to identify gaps in lending processes and developing comprehensive process documentation and presentation decks for regional stakeholders. You will support the team with data validation and User Acceptance Testing (UAT) to ensure system improvements and new product launches are executed smoothly. This is an opportunity to work at the forefront of a dynamic FinTech environment where you can directly impact the financial services provided to millions of users.

This internship focuses on building and maintaining automated workflows to optimize logistics performance. You will design and deploy workflows using n8n to connect data streams with internal systems and AI tools. The role involves analyzing performance reports to identify operational bottlenecks and explaining why specific lanes or hubs are underperforming. You will also monitor key performance indicators like success failure rates and lead time compliance to ensure smooth data pipeline operations. The position requires translating complex logistics metrics into clear, automated summaries for management. Additionally, you will collaborate with regional teams to establish actionable control metrics that improve overall lane health. You will help build and maintain simple dashboards to provide the operations team with a clear view of daily performance trends.

You will drive end-to-end merchant acquisition for GrabMart while optimizing operations to ensure scalable growth. The role involves identifying strategic merchant gaps and managing the full retail acquisition lifecycle from prospect identification to contract signing. You will lead contract negotiations to secure favorable terms and develop customized partnership proposals that align with long-term business goals. Additionally, you will improve and standardize onboarding processes to create a high-quality, efficient activation pipeline across diverse merchant categories. Collaboration with internal partners is essential to ensure new merchants transition smoothly from acquisition to daily management.

This role involves leading end-to-end high-impact project execution focused on middle-mile fleet strategy. You will be responsible for the entire project lifecycle, starting from initial design and business case development through to pilot execution, full rollout, and ongoing performance tracking. The position requires defining clear project scopes, timelines, and KPIs while securing necessary resources and analyzing potential impacts. You will serve as an active Project Management Office (PMO) lead for cross-functional initiatives, ensuring timelines are met and stakeholders are aligned. Additionally, you will monitor team performance metrics to identify operational issues and formulate data-driven improvement plans to drive efficiency and growth.

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. **Get to Know our Team:** The Agoda Supply Team is a group of creative entrepreneurs that develop solutions for Agoda’s accommodation partners and promote Agoda’s top and bottom-line growth. We design tailored business and product solutions with our partners and help them generate measurable value. The Tech Partnerships Team plays a vital role within our Supply Organization, driving supply performance and ensuring seamless connectivity for our partners. We design and implement strategic win-win initiatives with leading Tech/Connectivity Providers(e.g.channel managers, revenue management systems)–who serve as key touchpoints between our accommodation partners and Agoda. **The Opportunity:** The Business Development Manager– Tech Partnerships,will be focused on supporting the achievement of Agoda’s commercial goals with new and established Tech/Connectivity Partners by working collaboratively across both internal and external teams.In this role, we are looking for people with strong management and business acumen,a high level of operational savvy, and the capability to establish and develop long-term relationships with internal and external stakeholders. You may be a great match for this role if you have a driven personality, face problems with a positive mindset working creatively to find solutions, and you think critically, test, learn from mistakes, and adapt quickly. **In This Role,You’ll Experience:** * Regional Account Ownership: End-to-End commercial ownership and high-level product and strategy roadmap of selected strategic Tech/Connectivity Partners * Business Development:Design strategy and partnership initiatives to identify market opportunities and drive Supply growth via commercial and product innovation * Experimentation: Conduct innovative testing to identify novel approaches to drive performance through data driven decision-making * Communication: Communicate with internal and external leadership teams to provide constructive feedback on account performance and opportunities * Reporting: Handle monthly and weekly reporting and analysis, data driven decision and actions to enhance performance. * Account support: Handle rate and technical enquiries from internal and external stakeholders **What You’ll Need to Succeed:** * 5+ years of Hospitality Tech/OTA experiences or relevant professional experiences * Exposure to large commercial account management conversations/business development * Strong data skills with proven ability to leverage analytics and quantitative methods to inform and influence decision-making * Excellent communication and presentation skills, up to C-level * Highly organized and comfortable with making prioritization decisions * Able to effectively keep track of moving parts across projects and adapt to new information and goals * Ability to work under pressure in a competitive industry/rapidly changing environment **It’s great if you have:** * Proficiency in data analysis tools and software (e.g.Excel, SQL, Tableau) * Understanding of APIs and XML connections #### Please review our Hiring Process Guidelines before your interview — click [here](https://careersatagoda.com/interview/)to learn how interviewing at Agoda works.

You will be responsible for developing and maintaining SAP applications using ABAP programming language. The role involves analyzing business requirements and translating them into technical solutions within the SAP ecosystem. You will collaborate with cross-functional teams to ensure seamless integration and optimal performance of SAP modules. The position requires a strong understanding of SAP architecture and the ability to troubleshoot complex technical issues efficiently.

This role focuses on driving customer value management initiatives through advanced analytics and strategic insights. The Senior Associate will leverage customer data to identify growth opportunities and optimize retention strategies. By analyzing complex datasets and campaign performance, the candidate will directly contribute to increasing revenue and reducing customer churn. The position requires close collaboration with cross-functional teams to align analytical findings with business objectives. The core responsibilities involve developing customer segmentation models and identifying upsell and cross-sell opportunities. The analyst will support end-to-end campaign management, from targeting to post-campaign performance analysis. Additionally, the role requires creating comprehensive dashboards and reports to track key customer KPIs. This position is ideal for a data-driven professional who enjoys translating complex analytics into actionable business strategies.

This role focuses on managing campaign deal submissions and driving the strategy for product assortment. You will oversee the deal-hunting operations and provide key insights to continuously improve campaign performance. The position requires close collaboration with local commercial teams, regional product teams, and campaign onsite staff to enhance seller experience and adoption. You will also analyze business requirements and evaluate the feasibility of feature requests to deliver effective deal-hunting solutions.