The Service Level Agreement Project Lead will govern, execute, monitor, and continuously improve SLAs across service projects and lifecycle service commitments. The role covers scope, deliverables, targets, risks, financials, HSE requirements, KPI monitoring, corrective actions, customer reviews, claims, resources, documentation, and escalation management. The successful candidate will have a relevant bachelor's degree and 6–8 years in project management, service operations, service agreement management, or customer-facing service delivery. Experience with SLAs, KPIs, customer contracts, performance reviews, and lifecycle commitments is preferred, while PMP, ITIL, or another relevant certification is advantageous. English and Thai proficiency, stakeholder leadership, analytical problem-solving, contract and risk management, and financial acumen are required.
Browse Jobs & Search Results
The Lead Electrical Engineer provides engineering authority in system design and studies for projects and tenders involving substations, power plants, FACTS, and power-quality solutions. The role executes engineering assignments for projects of varying complexity, coordinates with engineering, tendering, project, procurement, design, consulting, and customer teams, and supports delivery of complete power-system solutions. Responsibilities include high-voltage equipment specification, design studies, grid-integration and dynamic-performance analysis, multidisciplinary engineering development, and construction support through installation, commissioning, and start-up. Candidates should hold a B.E. or B.Tech in Electrical Engineering or equivalent experience, have 5–10 years of relevant experience, and be proficient with power-system simulation tools and international standards.
Hitachi Digital Services is hiring a Test Lead for its Cloud & Data Engineering function in Bangkok, Thailand. The role focuses on quality assurance across AI-driven products and systems, ensuring solutions meet high standards of functionality, reliability, and user experience before and after deployment. The Test Lead designs and executes comprehensive test strategies across functional and non-functional requirements, drives continuous improvement in QA practices, tooling, and automation, and sets quality standards across squads. Candidates should have experience in quality assurance or software testing, familiarity with test automation frameworks, strong analytical skills, and experience in agile or squad-based delivery environments. Exposure to AI/ML products, financial services, or enterprise-scale systems is an advantage.
This lead role manages a team of strategists to improve sorting-center cost, speed, and capacity through operational analysis, solution design, and implementation tracking. The position involves large-scale SQL and analytics work, cross-functional project ownership, budget and peak-campaign planning, monthly performance tracking, post-mortems, and regular presentations to senior management. Candidates need a bachelor’s degree in a quantitative field or equivalent quantitative experience, at least three years in strategy, consulting, operations, analytics, or a related discipline, and experience implementing recommendations that improved a metric. Strong SQL, another analytics tool, statistical techniques, and professional Thai and English proficiency are required. Team-management experience is preferred.
Agoda, part of Booking Holdings, is hiring a Lead Brand Designer based in Bangkok with relocation provided. The role sits within Agoda's Brand team, which functions as an internal agency shaping brand campaigns and marketing communications across digital channels, events, presentations, and other touchpoints. The position combines individual design contribution with people management. Responsibilities include personally concepting and designing brand work, strengthening Agoda's distinctive brand assets, leading and coaching designers, shaping visual and message architecture, evolving brand guidelines, and applying AI tools to elevate design and campaign development. The role requires 10+ years of design experience in creative, branding, or advertising agencies, a strong portfolio, team management experience, refined typography and composition skills, and proficiency in Figma, Adobe Illustrator, Photoshop, and AI design tools.
Agoda, part of Booking Holdings, is hiring a Senior Brand Design Lead for its Bangkok-based Brand team, with relocation provided. The role combines individual design contribution with people management, focusing on shaping how Agoda's distinctive brand assets appear across campaigns, channels, and markets. The lead will personally concept and design key work, coach designers, evolve brand guidelines, and apply AI tools to elevate visual design and campaign development. The position requires 10+ years of design experience within creative, branding, or advertising agencies, a strong portfolio, proven team management experience, refined typography and composition skills, and proficiency in Figma, Adobe Illustrator, and Photoshop. Practical experience using AI tools for visual design and brand campaign development is also required.
The Senior Design Lead combines individual design ownership with managing, coaching, and developing designers within Agoda’s Brand team. Responsibilities include developing campaign concepts, strengthening distinctive brand assets, shaping visual and message architecture, evolving design guidelines, connecting creative quality to business objectives, and guiding the team’s use of AI in visual design and campaign development. The successful candidate should have at least 10 years of design experience in creative, branding, or advertising agencies, a record of leading designers while contributing personally, and an outstanding portfolio. Requirements include expertise in typography, composition, imagery, color, spacing, visual hierarchy, brand guidelines, stakeholder collaboration, Figma, Adobe Illustrator, Photoshop, and AI tools for layouts, imagery, and campaign concepts.
Agoda is hiring a Team Lead, AI & Automation within the Finance Data & Automation (FDA) team in Bangkok. The role owns an automation workstream for Finance and FinTech functions (AR/Collections, AP, Treasury, Tax, Accounting), leading migration from traditional RPA (SS&C Blue Prism) to code-first, agentic AI automation using Python, data pipelines and LLM-based agents that are observable, testable and SOX-compliant. The lead designs, builds and deploys solutions, sets technical direction, reviews code and coaches engineers. Candidates need 7+ years in software, data or intelligent automation, strong Python and SQL, hands-on agentic AI experience (LLM tool calling, MCP, agent frameworks), disciplined SDLC practices, production support skills, and SOX/ITGC awareness. Finance domain knowledge and RPA migration experience are preferred.
Agoda, part of Booking Holdings, is hiring a Senior Design Lead for its Brand team in Bangkok, with relocation provided. The role combines individual design contribution with people management, focusing on strengthening Agoda's distinctive brand assets across campaigns, channels, and markets. The lead will personally concept and design work, coach designers, evolve brand guidelines, and apply AI tools to elevate visual design and campaign development. The position requires 10+ years of design experience in creative, branding, or advertising agencies, a portfolio distinguishing personal work from directed projects, and proven team management experience. Strong proficiency in Figma, Adobe Illustrator, and Photoshop is required, along with practical experience using AI tools for visual design and brand campaign development.
Product Designer Lead (UX/UI) role at CP Axtra (makro-pro) based on Nawamin Road, Bangkok. The designer will create user experiences for operational systems used inside warehouse and fulfillment environments, working as part of an agile product team. Responsibilities include advocating for user-centered design, conducting user research, mapping user journeys, developing concepts, interaction designs, wireframes, and high-fidelity prototypes, and tracking UX/UI metrics. Candidates need 6+ years of UX/UI design experience, a portfolio demonstrating end-to-end design, proficiency in Figma or similar tools, and experience with design systems and consumer applications across web and mobile.