This role serves as a people leader for a team of WFM Capacity Planners, focusing on driving team performance and delivering against key KPIs. You will provide direct coaching and feedback to build a high-performing team while collaborating with internal stakeholders to optimize workforce planning strategies. The position requires a strong understanding of WFM concepts and the ability to represent the team to senior leadership effectively. You will be responsible for designing and implementing capacity modeling activities to improve forecasting accuracy and managing key WFM metrics. The role involves deep data analysis to identify process gaps and recommend actions that maintain Service Level Agreements (SLAs). You will also prepare performance reports and presentations to communicate team progress and strategic opportunities to leadership.

You will join Agoda's Display & App Marketing engineering team to build and maintain large-scale systems that power paid marketing campaigns across global advertising channels. Your work will involve managing high-volume hotel feeds, processing advertisement images, and integrating with major advertising platforms like Google Ads and Meta. You will collaborate closely with Marketing, Product, and Data teams to deliver reliable and scalable engineering solutions. This role offers significant exposure to marketing strategy and experimentation, allowing you to shape systems and operational excellence from design through to production support. In this position, you will design and operate backend services and data pipelines specifically for performance marketing use cases. You will take part in the full development lifecycle, including design, implementation, testing, deployment, and production support. You will proactively identify and improve system reliability, scalability, and data quality while actively participating in code reviews and technical discussions. Additionally, you will make critical technical trade-offs regarding performance, quality, and cost.

You will play a critical role in Agoda's financial operations by monitoring and analyzing key financial data. Your primary responsibilities include reconciling and validating data related to payments, bookings, and receipts. You will contribute to designing and enhancing processes to ensure financial data integrity. This role offers the opportunity to gain a deep understanding of Agoda's business objectives and operational processes. You will work in a fast-paced, high-intensity environment and communicate effectively with stakeholders across Europe and the US. You will be proactive in identifying issues and recognizing patterns to provide short, medium, and long-term solutions. The role involves responding to constant changes from business demands and adjusting daily tasks accordingly. You will prepare ad-hoc reports and analysis to support decision-making. As the company continues to expand, the role may evolve, offering opportunities for additional challenges and responsibilities.

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. **Get to Know our Team:** In Agoda’s Engineering department, we build the scalable and fault-tolerant systems. Our systems cover all major areas of our business: website, mobile apps, affiliate apis, inventory and pricing, product information, customer data, communications, partner data, booking systems, payments, finance and more. These mission-critical systems change frequently with dozens of releases per day, so we must employ state-of-the-art CI/CD, experimentation and advanced testing techniques in order to make sure everything works without any downtime. We also ensure that our systems are self-healing, responding gracefully to extreme loads or unexpected input. In order to accomplish this, we use state-of-the-art languages like React, Redux state management, Javascript, Kotlin, Scala, data technologies like Kafka, Aerospike and Big Data, and agile development practices. Most importantly though, we hire great people from all around the world and empower them to be successful. Whether it’s building new projects like Flights and Packages or innovating on the latest fintech idea or reimagining our existing business, you’ll make a big impact as part of our Engineering team. ### The Opportunity: As a Senior Engineering Manager at Agoda, you will lead multiple teams or a large engineering organization, driving technical direction, organizational scale, and business impact. Unlike the Engineering Manager role, this position focuses more on leading managers, shaping strategy, and driving cross-team execution. This role also offers the opportunity to lead teams working on fintech-related platforms and transaction-heavy systems, including areas connected to payments, financial operations, and other business-critical services where scalability, resilience, security, and reliability are essential. ### In this Role, you’ll get to: * Lead multiple engineering teams or a large organization. * Manage Engineering Managers, senior engineers, and technical leaders. * Drive strategic, cross-team initiatives and major engineering programs. * Set the technical roadmap and align it with business goals. * Partner with senior leadership, including Directors, VPs, and C-level stakeholders. * Develop engineering leaders through coaching, mentoring, and performance management. * Hire and scale high-performing teams and leadership talent. * Strengthen engineering culture through quality, ownership, and data-driven decisions. * Drive organizational excellence across backend, platform, data, and fintech-related engineering domains. * Oversee the delivery of scalable, reliable, and secure systems that support high-volume, business-critical, and transaction-intensive workloads. **What you’ll Need to Succeed:** * Experience managing large engineering teams (>25 people) * Experience hiring and managing engineering managers * Experience developing future engineering managers from within the company * Experience rapidly growing a team * Experience communicating to C-level * At least 5 years of experience managing engineering teams, 10+ years of experience in software engineering. * Demonstrable experience as a system owner with operational responsibility * Able to operate with autonomously: making decisions, setting KPIs, with a strong sense of ownership * Extremely proficient in at least one programming language (React, Javascript, Kotlin, Scala, Java, C#) * Knowledge in scale, microservices and clean architecture. * A focus on velocity and quality, along with the right engineering metrics to guide and improve these. * Excellent people management and communication skills. * Minimum a B.S. in Computer Science or quantitative field; **It’s great if you have many of these:** * Proficiency in range of backend programming languages. * Experience in data engineering * Have experience managing in a data driven company with experience analyzing and working with Big Data * A key player at an Internet company that is at scale with large numbers of users and transactions per second * Worked on global projects serving world markets with distributed data centers. * Experience in Fintech / Financial Systems

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. The Fintech Commercial team is the glue between external Fintech partners (schemes, PSPs, issuers) and Agoda’s Finance department. We represent the business side of Agoda’s “Pay-in” (Consumer Payments) and “Pay-out” (Business payments) pillars within the Agoda Fintech ecosystem. Together with our Fintech partners and cross-functional stakeholders, we identify and implement payments optimization initiatives, launch new payment methods and drive Fintech innovation across Agoda. **The Opportunity:** We are looking for a talented, results-oriented Manager, Fintech Commercial to join the Agoda finance team. You will have: * Leverage your analytical skills to run analyses, enhance the data infrastructure in collaboration with our data teams and build business cases. * Work with leading Fintech and payments companies on payments optimization initiatives on a global scale. * Partner with cross-functional Agoda stakeholders: Product, Engineering, Data, Legal, Finance teams, Customer Services and more. Successful candidates tend to have strong analytical and data skills and are self-starters who are comfortable working in environments defined by volatility, uncertainty, complexity and ambiguity. In addition, good performers in this role are organized, possess effective interpersonal skills and can successfully partner with cross functional teams in a result-oriented manner. **In this Role, you’ll get to:** * Analyze payment method cost and performance data sets to identify optimization opportunities * Collaborate closely with Product and FinTech solutions on Fintech roadmaps, strategic planning and initiative prioritization * Evaluate partnership opportunities with our Fintech partners in form of business cases to realize cost savings or create incremental revenue streams * Become a subject matter expert for Pay-in topics across Agoda and fulfill ad-hoc Finance requests to educate stakeholders about payments deal economics **What You’ll Need to Succeed:** * 4-8 years of professional experience in fields like Analytics, Consulting, Strategy & Operations, Data Science or similar; experience in online or e-commerce business preferred * 2+ years of experience in payments or Fintech, ideally on the merchant-side in a role that requires you to analyze payment performance as your day-to-day job * Bachelor’s degree in any field as minimum requirement; MBA or master’s degree in business / finance / management preferred since strong business acumen is required in this role * Strong numerical and analytical skills (e.g., running queries with SQL, building dashboards) with keen attention to detail * Demonstrated track record of successfully identifying and executing complex,data-driven strategies that resulted in measurable revenue growth and margin improvement * Ability to effectively communicate proposals to potential partners and internal stakeholders * Willingness to move quickly, adapt well to change, and thrive in dynamic environments; professional “get it done” attitude and strong work ethic * Fluency in English is required

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. **Get to Know our Team:** Join a team of talented engineers who are passionate about front-end development. Our team is dedicated to building cutting-edge web applications using Typescript, React, and Redux. **The Opportunity:** As a Front-End Engineering Manager at Agoda, you will lead a team of talented engineers building scalable, high-performance web applications that power user experiences at global scale. You will work closely with product managers, designers, data scientists, and cross-functional engineering teams to develop user-facing applications and platforms that integrate AI capabilities into Agoda’s products at global scale.. **In this Role, you’ll get to:** * Lead a team of engineers building scalable, reliable, and user-friendly web applications and product experiences. * Drive the development of front-end and full-stack solutions across core product areas, including selected AI-enabled features and workflows. * Collaborate with product, design, data, and engineering teams to deliver intuitive and impactful customer or internal user experiences. * Shape architecture across areas such as state management, SSR, micro-frontends, and API integration. * Ensure new features, including AI-assisted capabilities where relevant, are performant, maintainable, observable, and production-ready. * Guide the team in designing interfaces and workflows that surface recommendations, automation, or intelligent product enhancements in a usable and reliable way. * Improve application quality through engineering best practices including code reviews, testing, experimentation, and continuous delivery. * Support integration with backend services through REST, GraphQL, WebSockets, and other service interfaces. * Drive technical decisions around performance, reliability, monitoring, and maintainability in production. * Mentor engineers and grow team capability in both modern web engineering and evolving product development practices. **What you’ll Need to Succeed:** * Bring strong experience leading teams building large-scale web applications with React, Angular, or Vue. * Demonstrate solid hands-on expertise in JavaScript / TypeScript and front-end development. * Apply strong knowledge of web performance optimization, scalability, and frontend best practices. * Show experience integrating frontend applications with backend services through REST, GraphQL, or WebSockets. * Drive strong technical and people leadership, with proven mentoring and coaching ability. * Collaborate effectively with product, design, and engineering stakeholders. * Contribute to architectural decisions across SSR, micro-frontends, and state management. * Operate with a strong understanding of CI/CD, automated testing, and deployment for web applications. * Communicate clearly and thrive in a fast-paced, collaborative environment. **It’s Great if you have:** * Bring exposure to full-stack development and backend technologies such as C#, Kotlin, or Scala. * Demonstrate familiarity with Agile development methodologies. * Show experience with mobile web, cross-platform frameworks, or cloud platforms. * Apply experience with analytics, A/B testing, and SEO for large-scale web products. * Demonstrate experience building customer-facing products in high-traffic or global-scale environments. **Equal Opportunity Employer** At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. **Disclaimer** We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. **Get To Know Our Team:** In the age of technology, things are constantly changing. The travel market is much the same, being more dynamic and complex than ever. Agoda’s Legal team is well suited to take on the challenges presented, adopting a proactive mindset to tackle challenges and solve problems. We are quick on the feet, decisive, and collaborate with multiple departments. We hire out-of-the-box thinkers that are well grounded with ethics and legal knowledge to ensure that Agoda achieves the right results, the right way. **The Opportunity:** As Senior Counsel, Privacy (Fintech area) – you will be part of a leading and innovative team responsible for the legal risk areas of data privacy, cybersecurity and artificial intelligence. This is a role dedicated to supporting fintech products and payments. You will act as dedicated point of contact to fintech stakeholders across the company on the legal aspects of privacy, cybersecurity and artificial intelligence, and maintain close cross-functional collaboration with sister brands within the Booking Holdings group. This is a unique opportunity to shape key fintech initiatives from the ground up, with high visibility across Agoda and other Booking Holdings brands. This position is Bangkok-based and we are open to both local and international candidates, with relocation support available for eligible candidates to ensure a smooth transition to working and living in Bangkok. Please note that remote work or working from locations outside of Bangkok is not available for this role. **In this Role, What You’ll Do:** * Product Counseling: End-to-end legal advisory support on privacy, AI and data protection matters as they relate to Agoda’s fintech products, interests and payment initiatives across the globe. * Regulatory Compliance: Monitor, interpret and implement global privacy and payment regulations and guidance as they may apply to fintech and payment operations (e.g. EU GDPR, UK GDPR and Data (Use and Access Act), CCPA, PDPA, PIPA, APPI, GLBA, PSD2). * Privacy by Design:Collaborate cross-functionally with Product,Tech,Security,Finance, and Fintech commercial teams, as well as with other functions and brands in the Booking Holdings group, to embed privacy-by-design and compliance principles throughout product and data lifecycles. Lead and support privacy impact assessments, and data mapping exercises. * Vendor and Partner Management:Assess third-party privacy and AI risks. Negotiate and review privacy, data protection and AI terms in contracts with payment service providers, tech service providers, and fintech partners. * Regulatory Engagement: Support regulatory applications,filings,audits and responses to data protection authorities or financial regulatory authorities in relevant jurisdictions. * Stakeholder Engagement:Serve as privacy subject matter expert for Fintech, advising on data subject rights, marketing and e-privacy compliance, and regulatory change implementation. * Policy and Documentation:Draft and maintain privacy notices, policies, internal documentation,contribute to knowledge management, template development, and continuous improvement of privacy processes. **Required Qualification:** * 6+ years of post-qualification experience, with at least 2 years at a reputable law firm. * Law degree from a top law school, and excellent academic credentials. * Demonstrated experience advising on privacy in the fintech,payments or financial services sector. * Good knowledge of global privacy laws and payment regulations (GDPR, CCPA, PDPA, PIPA, APPI, PSD2). * Excellent drafting, negotiation,communication and stakeholder management skills; able to work independently and collaboratively in a fast-paced, matrixed environment. * Self-starter with a sense of humor, adaptability, and enthusiasm for building new products and processes. **Preferred Qualification:** * A data privacy qualification, CIPP or equivalent or at least willing to obtain one shortly after joining the company * Legally qualified in either England,Singapore or another common law jurisdiction. * Practical, solution-oriented approach to legal advice. * Experience working in a tech company or with technology-driven products.

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. **This position is based in Bangkok, Thailand (Relocation package is provided)** **Get to Know our Team** In Agoda’s Back End Engineering department, we build the scalable, fault-tolerant systems and APIs that host our core business logic. Our systems cover all major areas of our business: inventory and pricing, product information, customer data, communications, partner data, booking systems, payments, and more. These mission-critical systems change frequently with dozens of releases per day, so we must employ state-of-the-art CI/CD and testing techniques in order to make sure everything works without any downtime. We also ensure that our systems are self-healing, responding gracefully to extreme loads or unexpected input. In order to accomplish this, we use state-of-the-art languages like Scala and Go, data technologies like Kafka and Aerospike, and agile development practices. Most importantly though, we hire great people from all around the world and empower them to be successful. Whether you’re building new projects like Flights and Packages or reimagining our existing business, you’ll make a big impact as part of the Back End Engineering team. **In this Role, you’ll get to:** * Lead the development of product features, experiments, technical initiatives, and complex systems. * Act as a technical leader by shaping architecture decisions, Influence and coach distributed team of engineers * Continuously improve system architecture and drive better software design and engineering practices. * Play a key role in strengthening agile and scrum ways of working. * Collaborate closely with backend, client-side, and infrastructure teams to deliver the best technical solutions. * Proactively identify opportunities to enhance products, code quality, and development processes. * Write high-quality, maintainable code while supporting others in doing the same. * Influence and drive important technical decisions across the organization. **What you’ll Need to Succeed:** * 8+ years of experience building performance-critical applications in production environments using JVM tech stack (Java, Scala OR Kotlin) * Proven experience leading projects, technical initiatives, and/or engineering teams, with full ownership of the systems involved * Hands-on experience with data platforms such as SQL, Cassandra, or Hadoop, and a solid understanding of selecting the right data solution for different application needs * Strong knowledge of algorithms and data structures * Demonstrated excellence in software development and coding * A proven ability to improve team productivity and effectiveness through KPI-driven engineering practices * Strong software architecture skills, with experience driving architectural decisions within a team * A passion for software craftsmanship, continuous learning, and engineering excellence * Excellent written and verbal English communication skills **What We Offer** **Full Relocation and Onboarding Support:** * Visa sponsorship for you and your family * Flights, settling-in allowance, and temporary housing * Dedicated relocation and settling-in advisors * Relocation buddy program and community events **Family & Expat Benefits:** * Partner & children support (school search, legal, etc.) * International health insurance * Flexible home visit support **Agoda Perks:** * Hybrid working (Bangkok HQ) * Professional growth and learning budget * Employee resource groups for every culture and background **Get to know first-hand testimonials of Agodans relocating from around the world to Bangkok:**[**https://careersatagoda.com/agodans-in-bangkok/**](https://careersatagoda.com/agodans-in-bangkok/) **Agoda’s Engineering Blog:******[**https://medium.com/agoda-engineering**](https://medium.com/agoda-engineering) **Equal Opportunity Employer** At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our [privacy policy](https://careersatagoda.com/privacy-statement). **Disclaimer** We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. **Get to Know our Team:** In the age of technology, things are constantly changing. The travel market is much the same, being more dynamic and complex than ever. Agoda’s Legal team is well suited to take on the challenges presented, adopting a proactive mindset to tackle challenges and solve problems. We are quick on our feet, decisive, and collaborate with multiple departments. We hire out-of-the-box thinkers that are well grounded with ethics and legal knowledge to ensure that Agoda achieves the right results, the right way. **The Opportunity:** This is an exciting opportunity to lead,develop and grow a role within the Commercial and Corporate Team.Seeking a senior, seasoned,able, confident,curious and self-motivated lawyer (to be based in Bangkok) to join the Agoda Commercial and Corporate Legal team who will work closely with other stakeholders in the Booking Holdings group and particularly with colleagues across the Group brands. This is an important role, reporting to the VP of Commercial and Corporate, leading and owning the relations with the Supply team that manages 100% of Agoda’s property relationships. There is a high focus on supply contracts, B2B relationships, all matters relating to hotel/property relationships, general commercial matters and Supply Team operational improvements. You will have an opportunity to be the sole POC for what is one of Agoda’s most dynamic and important teams – right at the heartbeat of the Agoda model. *This role is based in Bangkok, with relocation and work visa provided for those who aren’t yet based in-market **No full-remote options** **In this Role,you’ll get to:** * Be the key decision maker for certain legal decisions in conjunction with business stakeholders and escalates other key decisions. You will ensure collaborative engagement with teams across the Agoda Legal Team and manage escalations to senior management (including GC and CEO). * Draft and negotiate international, commercial agreements with a focus on strategic partnerships, B2B, supply distribution, new initiatives, marketing, and public relations. * Own and lead the legal support with a critical business partner that covers 100% of all supply relationships for Agoda.With a small team you will help develop junior team members coaching and mentoring. * Actively engage with Agoda senior management at a C-suite level. * Provide well-reasoned, practical legal advice on a wide-range of legal and business matters and processes.You will be the “go to person” for the Supply team and will dovetail your priorities with their priorities and strategy. * Be fully autonomous for management of the legal Supply team together with the creation and delivery of departmental and team objectives. * For Supply stakeholders – lead the provision of advice, strategic direction and commercial solutions relating to litigation and disputes. Managing these with smart,innovative and P&L focused solutions.Draft key agreements with hotel partners, manage disputes and drive continual improvement and innovation. * As a true business partner,to maintain regular communication with key business teams, including senior level management, global legal team, finance and tax, and external counsel. * Drive and implement contract standards and controls, including that which happens at the holding company and/or sister-brand level. * Be the lead contact to drive new policies, procedures, training, and templates with the goal of fostering efficiency and compliance– with a lens on efficiency and innovation. * Influence senior stakeholders on innovative implementation of key legislation across broad legal areas specific to Supply. * Support the VP of Commercial and Corporate in ideation and implementation of pan team strategies,initiatives and innovation. You will work across the Agoda legal team driving collaboration,efficiencies and a deep level of cross team engagement. **What you’ll Need to Succeed:** * 12+years post qualified experience with a high level of impact. * Demonstrable ability to work autonomously with proven management and leadership experience of small-medium sized teams.High level of commercial awareness and business acumen. * Autonomous ability to manage and lead a multitude of complex and strategic legal matters and demonstrates a broad vision for the function. Ability to create, drive and own a strategy for the Supply legal team ensuring that vision and strategy is aligned with the annual business goals. * 1st class communication (verbal and written) and organization skills with high level of English proficiency.Exceptional legal drafting skills. * Experience in negotiating and influencing high complexity and risk matters externally (including government authorities). * Have the ability to provide commercial, innovative legal solutions to a fast paced and challenging business partner.A passion to drive efficiencies and process improvement – including the use of Gen AI. * Qualified lawyer/attorney with current entitlement to practice.Strong academic credentials, top-tier law firm experience plus prior in-house and significant contracting and commercial experience. * History of providing simple, concise & pragmatic advice for legal matters with high complexity and risk or strategic importance, always ensuring communications cut through complexities,are simple,avoid jargon and appropriate for the target audience. Making the complex simple with a wide range of stakeholders. * Deep experience in dealing with general commercial contracting matters, B2B relationships,procurement and disputes– ideally within the travel or B2B space. This role will be the sole contact for all supply related matters (including disputes) for the Agoda One Supply division. * Proactively anticipating issues that are yet to come for the business supported areas with holistic awareness across the organization.Create innovative solutions that take account of risk appetite and business goals. * Interact with colleagues, both legal and commercial, from the Supply/Key Accounts teams as well as Product Team to drive collaboration,consistency and alignment of operational practices. * Ability to work independently from intake through execution and work closely with business partners on solutions and innovative process improvements. * Aligned with the Agoda values and in particular Legal Teams “Values in Action”. * A demonstrated can-do, roll up your sleeves, collaborative approach, coupled with a strong work ethic and sound judgment. * Experience with travel industry/technology. * Ability to forge trusted relationships with colleagues around the world.

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. **Get To Know Our Team:** The People Team is a purveyor of opportunity, searching the globe for the most talented individuals and offering them an open, collaborative workplace. By prioritizing skill and potential, we have cultivated a powerful assembly of professionals through our drive for equal opportunity and diversity. We make the move to Agoda a breeze with assisted onboarding programs, and we continue to support and enrich our thousands of Agoda employees through individual growth with outstanding learning programs and various means of assistance. Our development of incredible benefits has ensured everyone can stay strong, healthy, and happy during their time at Agoda. Leading ambitious changes and making a positive impact in the lives of our employees, the People Team is a crucial and rewarding part of the Agoda family. **The Opportunity:** As Director of Organizational Performance in the People Development & Performance team, you will be partnering with senior leaders across Agoda to drive programs and initiatives aimed at strengthening and evolving how we measure and assess organizational effectiveness, and drive interrelated performance management and adjacent talent management platforms and processes such as talent identification, succession planning, and more. Design and implementation of programs will require close partnership across the People Team and project teams in each department. You will have the opportunity to help shape Agoda’s organizational and performance management strategies globally to support achieving our vision and multi-year strategy. **What You’ll Do:** * Closely partner with senior departmental leaders and senior business partners and colleagues in the People Team (e.g., HRBPs, Compensation & Benefits, Learning & Development, etc.) to understand business strategy and current organizational context to identify and address opportunities to develop a high performing culture in their teams * Manage platforms and cycles for performance calibration, talent review, performance review and succession planning across the company * Analyze performance, org structure/complexity, and talent movement data to identify issues and recommend practical improvements to talent processes for rapid implementation * Lead and develop a team (both directly and on project basis) to deliver platforms and programs on an all-Agoda and priority departmental program basis * Ably represent People Team in Agoda leadership forums, and represents Agoda in interactions with related brand companies in people-related topics aimed at sharing and learning best practices, harmonizing policies where appropriate such as inter-brand transfer * Mentor and develop other professionals in a maturing People function * Translate people analytics into clear updates for stakeholders, shaping strategy and measuring program impact (e.g., exit drivers, retention, engagement, and performance-management trends) **What You’ll Need to Succeed:** * 12+ years of experience in internal HR partnering, talent management and organizational consulting experience in large organization preferably in the tech industry, or strategic or management consulting experience * Acute business acumen and understanding of how organizational structures and dynamics relate to execution * Deep experience implementing, operating, and improving performance management platforms and processes, preferably in fast moving Tech environments * Deep understanding of the systems and associated data across the employee lifecycle and attendant business processes across full employee lifecycle * Excellent executive presence and the ability to clearly articulate messages to a variety of audiences * Ability to bring business perspectives and facilitate outcomes is more important than experience in HR roles * Excellent judgment, self-motivated, curious and trustworthy * Outstanding ability to lead a team with strong ability to prioritize and guide robust, detailed execution * Strong analytical and problem-solving capability backed with excellent data sense * High level of discretion, confidentiality, and ethics * Strong interpersonal skills and ability to collaborate across a diverse, multicultural organization * Comfortable with ambiguity and change; brings structure and drive to deliver results * Humility, sense of humor, flexibility, good interpersonal skills and the ability to lead difficult conversations are a must * Undergraduate degree from a top university expected, advanced degrees welcome ****This role is Based in Bangkok – Relocation Support Provided****