This role focuses on providing advanced technical assistance for the installation, operation, and maintenance of specific software applications. You will handle user inquiries and resolve technical issues with minimal supervision, following established company work instructions. The position involves coordinating with the application team and development staff to escalate complex problems and implement necessary fixes. You will also maintain comprehensive documentation of all customer interactions, issue logs, and resolution details to ensure continuity and knowledge sharing within the team. You will collaborate closely with the development team to diagnose and resolve complex technical issues that fall outside standard procedures. This requires strong communication skills to translate user problems into actionable technical requirements for the engineering team. The role demands a proactive approach to maintaining system stability and ensuring a high level of service for end-users. You will be expected to work independently while adhering to strict operational guidelines and quality standards.
You will provide essential support for the installation, operation, and maintenance of specific computer software applications. This role requires working independently according to established work instructions with minimal supervision. You will act as the primary point of contact for users, handling inquiries and resolving technical issues efficiently. The position involves coordinating with the application team and development staff to escalate complex problems that fall outside standard procedures. You will also maintain accurate records of all customer interactions, issue logs, and resolution steps to ensure continuity and knowledge sharing. Collaboration is key in this role as you work closely with the development team to diagnose and fix complex application issues. You will participate in the implementation of software patches and updates to ensure system stability. The position requires a proactive approach to problem-solving and the ability to communicate technical information clearly to non-technical users. You will contribute to the overall efficiency of the IT support function by ensuring that software applications run smoothly and that user satisfaction remains high.
This role focuses on providing expert-level assistance for the installation, operation, and maintenance of specific computer software applications. You will work with minimal supervision to ensure applications function correctly according to company standards. The position involves coordinating with the application team to escalate complex issues that fall outside standard procedures. You will also collaborate directly with the development team to resolve intricate problems and implement necessary fixes. Maintaining accurate records of all customer interactions, reported issues, and resolution steps is a key part of this role to ensure continuity and knowledge management.
This role focuses on driving the lending business within the Grab ecosystem, specifically targeting financial inclusion for Thailand's micro-economy. You will oversee the end-to-end execution of innovative lending projects, requiring a strong analytical mindset and the ability to manage complex stakeholder relationships across various internal departments and external banking partners. The position is based onsite in Bangkok and involves collaborating closely with the Head of Product and Operations to achieve monthly targets. Your daily work will involve running data analyses to identify gaps in lending processes and developing comprehensive process documentation and presentation decks for regional stakeholders. You will support the team with data validation and User Acceptance Testing (UAT) to ensure system improvements and new product launches are executed smoothly. This is an opportunity to work at the forefront of a dynamic FinTech environment where you can directly impact the financial services provided to millions of users.
The Business Development and Partnerships team at Shopee is dedicated to driving the company's vision of becoming the leading e-commerce platform in Southeast Asia and Taiwan. This role focuses on managing the Mart program, ensuring sellers are set up for success and driving program adoption. You will be responsible for the end-to-end execution of initiatives, analyzing performance data to make informed decisions, and proactively identifying opportunities for growth. The position requires a strong focus on building and maintaining relationships with sellers to expand the active seller base and enhance overall marketplace performance. You will manage the full lifecycle of program execution, from planning to delivery, ensuring all initiatives align with business objectives and are delivered on time. By conducting in-depth analysis of program adoption and seller execution, you will translate data into actionable insights that drive continuous improvement. The role involves identifying new ideas and improvements to enhance program performance, requiring a proactive approach to business development and a deep understanding of the e-commerce landscape.
You will serve as a trusted advisor and advocate for Google, focusing on small and medium-sized businesses (SMBs) in the region. Your primary role involves building strong, long-term relationships with clients through regular consultations and sales pitches. You will translate client business needs into powerful advertising solutions to help them achieve their growth objectives. By leveraging Google's advertising platforms, you will drive incremental revenue and deliver exceptional customer experiences that foster loyalty and business success. As part of the Google Customer Solutions team, you will work collaboratively with sellers to shape the future of advertising in the AI era. You will manage a portfolio of clients, uncovering opportunities for growth and managing risks to ensure consistent achievement of quarterly goals. Your ability to communicate fluently in English and Thai will be essential in engaging with a diverse client base and delivering Google-caliber partnership management and analysis.
This role serves as a key business partner within the Commercial Finance team, collaborating closely with Sales, Revenue Management, FP&A, Finance-Control, MEM, and IT teams to drive business performance for assigned customers and channels. The position focuses on supporting the customer dimension of financial planning and outlook projections, analyzing data to improve channel performance, and developing effective financial models based on a thorough understanding of business assumptions. The ideal candidate will own the financial planning processes, ensuring the delivery of accurate and sufficient information and tools to key stakeholders. The responsibilities include partnering with the Traditional Trade team to drive profitable growth through financial insights, supporting customer and channel financial planning processes such as monthly forecasts, Annual Operating Plans (AOP), and Mid-Term Plans (MTP), and preparing and managing monthly forecasts for Net Sales, Rebate & Commission, and Sales Operating Expenses. The role also involves serving as a controller for Sales OPEX by monitoring budget utilization and identifying cost optimization opportunities, as well as delivering accurate month-end performance reports and variance analyses to support commercial decision-making.
You will oversee market activities and lead routine sales planning for the entire product portfolio. Your role involves setting SMART objectives for each team member and managing outlet coverage to ensure route optimization and effective merchandising execution. You will collaborate with Area Sales Managers and Area Distribution Coordinators to drive route profitability and identify sales growth opportunities within your territory. You are responsible for maintaining strong relationships with customers and ensuring strict adherence to Point of Sale (POS) execution standards. This includes monitoring delivery accuracy, protecting company assets, and enforcing pricing and promotion compliance. You will also focus on team development by conducting regular team meetings, one-on-ones, and field work to ensure the Distributor team remains aligned with territory goals and scoreboard results.
You will ensure the Product organization operates with clarity, focus, and strong execution by organizing priorities and tracking progress. You will work closely with teams across Product, Engineering, Sales, Marketing, Success, and Support to serve as the connection that keeps decisions, follow-ups, and processes aligned. You will thrive in this role if you enjoy creating structure, aligning people, and ensuring that important work moves forward smoothly. You will drive operational routines and structure, including weekly reports and reviews, meeting agendas, documentation updates, and preparation for releases or launches. You will create clarity across teams by structuring discussions into clear summaries, next steps, owners, and timelines. You will coordinate and support multiple initiatives to ensure deliverables such as assets, documentation, and communications are prepared and executed.
We are seeking a detail-oriented Distribution Sales Resource Analyst to support our sales operations team. You will be responsible for analyzing sales data and identifying trends to optimize distribution strategies. This role requires strong analytical skills and the ability to communicate findings effectively to stakeholders. You will work closely with the sales team to ensure accurate reporting and forecasting. The ideal candidate will have a background in sales operations or business analysis. You will be expected to manage multiple projects simultaneously and meet tight deadlines. This position offers an opportunity to contribute to the growth of a leading financial services company in Thailand.