This role focuses on maintaining order management operations by monitoring stuck orders that impact order status and cash flow. The specialist will reduce buyer contacts and resolve over-SLA orders to ensure a smooth customer experience. Additionally, the role involves investigating and resolving logistics system issues and operational tickets raised by cross-functional stakeholders including Customer Service, Risk & Reconciliation, Food, and Warehousing teams to ensure stable logistics operations. The position also requires maintaining and configuring logistics system settings based on requirements from internal and external stakeholders to streamline processes and support stable operations.

This role involves leading a team focused on digital and information technology initiatives within a major retail organization. You will be responsible for overseeing the development and implementation of technology solutions that drive business growth and enhance customer experiences. The position requires a strategic approach to managing technical projects and mentoring team members to achieve high performance standards. You will collaborate with cross-functional teams to align technology strategies with organizational goals and ensure the successful delivery of digital transformation projects.

This role involves participating in the development and establishment of corporate strategy plans, policies, and directions. The position requires analyzing and resolving strategic issues to support executive decision-making and ensuring business plans align effectively with organizational goals. The expert will translate high-level vision into actionable strategic plans and operational objectives while providing strategic guidance through business intelligence and market analysis to top management. Additionally, the role focuses on managing corporate projects, resources, and execution to ensure alignment with organizational objectives and advising on project feasibility to minimize risks.

This role focuses on bridging the gap between business needs and technical solutions. You will analyze complex business requirements and translate them into clear functional specifications and technical designs. The position involves close collaboration with cross-functional teams, including developers, QA, and stakeholders, to ensure the successful delivery of high-quality software solutions. You will also play a key role in system integration testing, defect analysis, and driving continuous improvement within the development lifecycle. The ideal candidate will leverage AI tools to enhance analysis and documentation efficiency while maintaining strict adherence to security and privacy standards. You will provide hands-on technical guidance during testing and post-launch phases, ensuring that all integration specifications are accurate and that engineering delivery aligns with architectural intent. This role requires a proactive approach to problem-solving and a strong commitment to delivering value through efficient and secure system implementations.

This role focuses on developing and executing strategies to enhance customer engagement and drive business growth within the AIA Thailand ecosystem. You will collaborate closely with cross-functional teams to identify market opportunities and optimize customer journey experiences. The position requires a proactive approach to analyzing customer data and translating insights into actionable business plans that support organizational objectives. You will also be responsible for maintaining strong relationships with key stakeholders to ensure alignment with company goals. The ideal candidate will play a pivotal role in shaping the future of customer-centric initiatives by leveraging market intelligence and competitive analysis. You will lead projects that improve service delivery and operational efficiency while identifying new revenue streams. This position offers a dynamic environment where strategic thinking and execution skills are highly valued to achieve measurable business impact.

The Experience Manager for Vaseline Thailand leads the end-to-end consumer experience strategy across content, digital, media, and commerce channels. This role translates brand strategy into impactful consumer journeys that drive engagement, conversion, and business growth through integrated campaigns. The position partners with Brand, Content, Media, eCommerce, and agency teams to deliver consumer-centric, data-driven initiatives. The manager ensures all touchpoints deliver consistent experiences while optimizing for platform requirements and commerce objectives. Success requires strong stakeholder management, performance tracking against KPIs, and continuous improvement based on consumer insights and campaign data.

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. **Get To Know Our Team:** In the age of technology, things are constantly changing. The travel market is much the same, being more dynamic and complex than ever. Agoda’s Legal team is well suited to take on the challenges presented, adopting a proactive mindset to tackle challenges and solve problems. We are quick on the feet, decisive, and collaborate with multiple departments. We hire out-of-the-box thinkers that are well grounded with ethics and legal knowledge to ensure that Agoda achieves the right results, the right way. **The Opportunity:** As Senior Counsel, Privacy (Fintech area) – you will be part of a leading and innovative team responsible for the legal risk areas of data privacy, cybersecurity and artificial intelligence. This is a role dedicated to supporting fintech products and payments. You will act as dedicated point of contact to fintech stakeholders across the company on the legal aspects of privacy, cybersecurity and artificial intelligence, and maintain close cross-functional collaboration with sister brands within the Booking Holdings group. This is a unique opportunity to shape key fintech initiatives from the ground up, with high visibility across Agoda and other Booking Holdings brands. This position is Bangkok-based and we are open to both local and international candidates, with relocation support available for eligible candidates to ensure a smooth transition to working and living in Bangkok. Please note that remote work or working from locations outside of Bangkok is not available for this role. **In this Role, What You’ll Do:** * Product Counseling: End-to-end legal advisory support on privacy, AI and data protection matters as they relate to Agoda’s fintech products, interests and payment initiatives across the globe. * Regulatory Compliance: Monitor, interpret and implement global privacy and payment regulations and guidance as they may apply to fintech and payment operations (e.g. EU GDPR, UK GDPR and Data (Use and Access Act), CCPA, PDPA, PIPA, APPI, GLBA, PSD2). * Privacy by Design:Collaborate cross-functionally with Product,Tech,Security,Finance, and Fintech commercial teams, as well as with other functions and brands in the Booking Holdings group, to embed privacy-by-design and compliance principles throughout product and data lifecycles. Lead and support privacy impact assessments, and data mapping exercises. * Vendor and Partner Management:Assess third-party privacy and AI risks. Negotiate and review privacy, data protection and AI terms in contracts with payment service providers, tech service providers, and fintech partners. * Regulatory Engagement: Support regulatory applications,filings,audits and responses to data protection authorities or financial regulatory authorities in relevant jurisdictions. * Stakeholder Engagement:Serve as privacy subject matter expert for Fintech, advising on data subject rights, marketing and e-privacy compliance, and regulatory change implementation. * Policy and Documentation:Draft and maintain privacy notices, policies, internal documentation,contribute to knowledge management, template development, and continuous improvement of privacy processes. **Required Qualification:** * 6+ years of post-qualification experience, with at least 2 years at a reputable law firm. * Law degree from a top law school, and excellent academic credentials. * Demonstrated experience advising on privacy in the fintech,payments or financial services sector. * Good knowledge of global privacy laws and payment regulations (GDPR, CCPA, PDPA, PIPA, APPI, PSD2). * Excellent drafting, negotiation,communication and stakeholder management skills; able to work independently and collaboratively in a fast-paced, matrixed environment. * Self-starter with a sense of humor, adaptability, and enthusiasm for building new products and processes. **Preferred Qualification:** * A data privacy qualification, CIPP or equivalent or at least willing to obtain one shortly after joining the company * Legally qualified in either England,Singapore or another common law jurisdiction. * Practical, solution-oriented approach to legal advice. * Experience working in a tech company or with technology-driven products.

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. #### Get to know our team The B2B Digital Marketing team sits within Agoda’s B2B Marketing organization and is responsible for delivering high‑quality, scalable marketing campaigns for our partners across B2B2C channels. We work closely with Commercial, Product, Data, and regional Marketing teams to ensure campaigns are efficiently executed, performance is clearly measured, and partners receive actionable, data‑driven recommendations that drive value for both Agoda and our partners. Our mission is to balance operational excellence with growth impact— building repeatable, scalable frameworks that allow us to support dozens of partners at once, while still delivering insights tailored to each partner’s performance and business context. #### The role As Manager, B2B Digital Marketing, you will own the end‑to‑end marketing delivery for partner campaigns, manage a small team, and play a critical role in shaping how we operate and scale partner marketing.This role sits at the intersection of people management, analytics, process optimization, and value creation. You’ll ensure campaigns run smoothly and efficiently, while also continuously improving performance through insight‑driven recommendations, standardized frameworks, and better tools. #### What you will be doing ##### Campaign Delivery & Partner Marketing * Own the delivery of B2B partner marketing campaigns across channels, ensuring timely execution, high quality, and consistent standards. * Oversee campaign planning, setup, monitoring, and post‑campaign analysis. * Ensure partners receive clear insights on performance and actionable recommendations to improve outcomes. ##### Process Management & Optimization * Design, improve, and document end‑to‑end marketing delivery processes to increase efficiency, reliability, and output quality. * Identify operational bottlenecks and drive continuous improvement through tooling, automation, and clearer workflows. * Establish SLAs, quality checks, and governance to ensure campaigns run smoothly at scale. ##### Analytics, Insights & Value Creation * Analyze campaign performance to understand what works, what doesn’t, and why. * Identify drivers of success across partners and campaign types (e.g., formats, targeting, budget allocation, creatives). * Translate insights into practical recommendations that increase campaign effectiveness and average value per partner. * Use data to prioritize efforts and guide partners toward higher‑impact marketing actions. ##### Scalable Frameworks & Tooling * Build standardized frameworks, playbooks, and tools that allow the team to manage and improve tens of partners simultaneously. * Balance standardization with flexibility by enabling customizable recommendations based on partner performance data and business context. * Partner with Data, Product, and Marketing Ops to scale solutions through dashboards, templates, and self‑serve tools where possible. ##### Leadership & Stakeholder Management * Manage, coach, and develop 2 direct reports; set clear goals, structures, and feedback loops. * Communicate confidently with internal stakeholders and external partners, simplifying complex data into clear narratives and next steps. * Act as a trusted point of contact for B2B marketing delivery and performance discussions. #### What you’ll need to succeed * 5+ years of experience in data‑driven marketing, operations, analytics, consulting, or growth roles, ideally in tech, e‑commerce, travel, or B2B environments. * Consulting experience is a strong plus * Strong SQL skills(must‑have) with the ability to independently analyze large datasets and draw clear conclusions. * Proven experience improving processes, frameworks, or operating models in a complex or scaling environment. * Strong analytical mindset with the ability to connect data to business impact and practical recommendations. * Excellent communication and stakeholder management skills— able to influence, educate, and align both internal teams and partners. * People management experience or clear readiness to manage and develop others. * Bachelor’s degree #### It’s great if you have * Background in management consulting, internal strategy, or operations excellence roles. * Experience building standardized playbooks or scalable partner programs. * Familiarity with marketing performance metrics and experimentation concepts. * Experience working with dashboards (e.g., Tableau or similar BI tools). * Exposure to B2B, affiliate, partner marketing, or marketplace models. ###### #Bengaluru #SãoPaulo #Delhi #NewYorkCity #Nigeria #London #Hyderabad #Pune #Mumbai #Colombia #Paris #Jakarta #Chennai #SanFrancisco #WashingtonDC #Toronto #Pakistan #LosAngeles #Dallas #Chicago #Kenya #Boston #Shanghai #Egypt #BuenosAires #Manila #Netherlands #Singapore #RioDeJaneiro #Beijing #Atlanta #Sydney #Madrid #Vietnam #SaudiArabia #Peru #Melbourne #Ireland #Russia #Bangladesh #MexicoCity #Philadelphia #Chile #SeattleArea #Noida #Kolkata #Guangdong #UnitedArabEmirates #TelAvivDistrict #Houston #KualaLumpur #BeloHorizonte #SouthKorea #Bangkok #Istanbul #Austin #Curitiba #Warsaw #Campinas #Barcelona #Ukraine #CostaRica #Berlin #Romania #Denver #Johannesburg #Minneapolis #Manchester #Miami #Phoenix #Detroit #Coimbatore #Milan #PortoAlegre #Vancouver #Montreal #Charlotte #SanDiego #Ghana #SaltLakeCity #Raleigh #HongKong #Munich #Prague #Ecuador #TampaBay #Tokyo #Serbia #Lithuania #Taipei #Cracow #Zhejiang #CapeTown #Brasilia #Columbus #Ahmedabad #Indore #Kochi #Gurgaon #Chandigarh #Lucknow #Bhubaneswar #Thiruvananthapuram #Visakhapatnam #Bhopal #JerseyCity #Irving #Denton #Worcester #Arlington #OverlandPark #AuroraDistrict #Baltimore #Tampa #Halethorpe #Dayton #Syracuse #Chonburi #ChiangMai #NakhonRatchasima #KhonKaen #HatYai #Phuket #Surabaya #Tangerang #Birmingham #Casablanca #Rabat #Camp #PetalingJaya #GeorgeTown #### Please review our Hiring Process Guidelines before your interview — click [here](https://careersatagoda.com/interview/)to learn how interviewing at Agoda works. ### **Discover more about working at Agoda** * Agoda Careers[https://careersatagoda.com](https://careersatagoda.com/) * Facebook[https://www.facebook.com/agodacareers/](https://www.facebook.com/agodacareers/) * LinkedIn[https://www.linkedin.com/company/agoda](https://www.linkedin.com/company/agoda) * YouTube[https://www.youtube.com/agodalife](https://www.youtube.com/agodalife) **Equal Opportunity Employer** At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our [privacy policy](https://careersatagoda.com/privacy-statement). **Disclaimer** We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee. ## Apply Now Manager, B2B Digital Marketing (Bangkok Based, Relocation Provided) This position is based in Bangkok and requires full-time, on-site work. Are you willing and able to relocate to Bangkok for this role, if offered the position? (Hybrid - 2 days WFH, 3 days in office) Do you have at least 5+ years experience in people management, solid SQL skills, strong analytics, and process improvement/optimization? Do you have experience extracting and analyzing data using SQL? How many years of relevant full-time experience do you have? (Excluding internship) What is your current salary annually (in your own currency)? What is your salary expectation in THB annually? How quickly would you be able to start if we were to make you an offer? In which country/region are you currently based? Are you presently employed by any company within the Booking Holdings group, including but not limited to Kayak, OpenTable, Booking.com, Rental Cars, RocketMiles, FareHarbor, HotelsCombined, CheapFlights, Momondo, Priceline, or Getaroom? How did you hear about this job? Preferred First Name Do you agree to Agoda’s use of personal data from your application to improve our recruitment experience? We may collaborate and share your data with third-party providers for recruitment purposes and you may ask to remove your data at any time. We collect your gender information for diversity, equity & inclusion monitoring purposes. It is entirely voluntary to answer the question below. By choosing “prefer not to disclose”, your candidacy will not be impacted. To avoid actual or perceived impairment of our parent company’s independent auditor – Deloitte and to comply with applicable regulations of Securities and Exchange Commission of the United States, we need to seek approvals from our parent company before starting the interview process. With this, please confirm if you are currently or formerly have been associated with Deloitte or any of its subsidiary entities at any time including but not limited to any time as a direct employee, director, contractor, major shareholder, intern etc.? Email me about other job openings within the Booking Holding’s entities and recruitment-related newsletters

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. **Get to Know our Team:** The Performance Marketing Team of Agoda is a world leader in online marketing. This department is highly data-driven and focused on developing at-scale marketing programs that improve the lifetime value of Agoda customers through measurable marketing programs and channels. The team is a blend of the best analysts, marketing strategists, and data scientists in the world. The marketing leadership at Agoda have deep experience in data science, product, strategy, and other marketing fields and have built an organization that thrives on data, creative ideas, and technology. The Performance Marketing Team also fosters a great learning environment. You will be able to learn and grow by working closely with experts from a variety of backgrounds from all over the world. **In this role, you’ll get to:** * Spearhead the development, execution, and optimization strategy for growing Agoda’s new & emerging marketing channels * Conduct end-to-end analysis of large, complex datasets related to channel performance, user behavior, and market trends, translating raw data into actionable insights * Develop hypotheses, design experiments (e.g., A/B tests), and build structured analyses to rigorously evaluate campaign effectiveness and drive data-driven decisions for channel growth * Partner closely with various business functions to identify opportunities, analyze, and interpret trends or patterns in complex data sets using different techniques and tools such as SQL or Tableau * Communicate complex findings, performance updates, and strategic recommendations clearly and concisely to key stakeholders, including senior management. **What you’ll need to succeed:** * 4-6 years of experience in Data Analyst position in tech, consulting, e-commerce or digital marketing. * Bachelor’s degree in Computer Science/Statistics/Math or Engineering or Economics and Finance * Data-Driven Approach: Strong analytical skills with the ability to analyze data, translate data into actionable insights, and generate impactful recommendations. * Proficient in business intelligence tools and data warehouse i.e. SQL, Tableau and MS Excel · * Innovative Problem-Solving Skills: The ability to tackle complex challenges in a non-linear fashion is essential. We seek a resourceful candidate who can effectively navigate the organization to gather necessary information and implement innovative solutions while adapting to evolving scenarios and leveraging valuable resources creatively. * Stakeholder management & communication: Ability to effectively communicate, influence and persuade with different levels of stakeholders (including Senior Management) with proven strong commercial acumen