This role sits within the GrabFood Growth and Strategy team, serving as the engine for platform expansion and efficiency. You will lead day-to-day coordination across Product, Marketing, Operations, and Merchant teams to drive demand growth initiatives. The position requires a blend of advanced analytics, problem-solving, and project management to translate complex data into actionable business insights. You will manage budgets, design promotional structures, and forecast performance to ensure the team meets its P&L targets while maintaining a competitive market position. Your day-to-day work involves tracking business performance through churn analysis and customer segmentation. You will scope advanced statistical analyses and predictive demand modeling in collaboration with cross-functional partners. Additionally, you will build presentations to influence senior stakeholders and manage multiple projects from end to end, ensuring that strategic initiatives are implemented effectively and sustainably.

This role focuses on optimizing customer service operations through advanced chatbot automation and system management. You will lead cross-functional initiatives to enhance the customer experience and ensure smooth daily operations across the platform. The position requires strong analytical skills to monitor performance metrics and drive continuous process improvements within a fast-paced environment. You will be responsible for coordinating complex projects involving internal and external stakeholders while maintaining clear communication channels. Your work will directly impact operational efficiency by identifying root causes of issues and implementing scalable solutions. This is an opportunity to work at a high-growth technology company where your contributions will shape the future of customer support.

This role focuses on developing and monitoring cross-country frameworks to optimize platform growth and profitability across Southeast Asia markets. You will frame ambiguous business questions into actionable quantitative models and strategic frameworks. The position requires synthesizing complex data into clear presentations for executive leadership and cross-functional stakeholders. You will monitor industry trends and external benchmarks to identify strategic growth opportunities in the e-commerce and tech sectors.

This role serves as the primary point of contact for risk management issues, ensuring effective communication and coordination across departments. You will identify, assess, and prioritize potential risks to the organization, providing recommendations for mitigation strategies. The position involves developing and maintaining risk management frameworks, policies, and procedures in alignment with Alibaba International's standards. You will collaborate with stakeholders to conduct risk assessments, analyze trends, and report findings to senior management. Additionally, you will monitor and review existing controls to ensure their effectiveness in managing identified risks and stay updated on regulatory changes and industry best practices.

You will lead and manage forensic investigations and financial crime advisory projects across Thailand and Southeast Asia. This role involves supervising engagement teams, reviewing financial documents, and calculating the financial impact of fraud or misconduct. You will draft and review reports for clients, regulators, and legal counsel, while mentoring junior staff to develop their skills. Additionally, you will contribute to business development initiatives, including creating proposals and participating in market eminence activities to grow the practice. As a Manager, you will demonstrate leadership within a mixed team of local and JCS members. You are expected to drive high performance, ensure quality and risk management on engagements, and influence stakeholders positively. You will align your team with key objectives, make informed decisions that enhance financial performance, and apply your understanding of emerging fraud trends and regulatory requirements to deliver superior value.

This role reimagines traditional IT operations by positioning you as the team's core builder and creator of efficiency tools. You will leverage deep technical expertise and scripting mastery to transform everyday operational challenges into practical, high-impact automated systems. By designing and enhancing modern device management while developing automation across our entire SaaS and enterprise software ecosystem, you will solve complex system integration challenges and drive internal innovation at scale. You will lead the administration of Unified Endpoint Management (UEM/MDM) platforms to ensure all laptops and mobile devices are strictly hardened against threats. Your responsibilities include continuously building, updating, and monitoring device configurations while defining and enforcing robust security baselines to achieve 100% compliance. You will also configure automated security workflows to instantly detect and isolate non-compliant endpoints while maintaining comprehensive documentation of security baselines and incident response procedures.

This role reimagines traditional IT operations by positioning you as the team's core builder and creator of efficiency tools. You will leverage deep technical expertise, scripting mastery, and modern AI/GenAI applications to design and enhance Modern Device Management while developing automation across our entire SaaS and Enterprise Software ecosystem. By joining our team, you will step into a role where you can solve complex system integration challenges, drive internal innovation, and elevate both security and operational efficiency at scale. You will lead the administration of Unified Endpoint Management (UEM/MDM) platforms to ensure all laptops and mobile devices are strictly hardened against threats. You will continuously build, update, monitor, and troubleshoot device configurations while defining and enforcing robust security baselines to achieve 100% compliance. Additionally, you will design and maintain automation scripts and internal bots to eliminate manual IT and cross-team workflows, ensuring seamless integration of core work platforms with internal tools for real-time data sync.

This role focuses on developing data-driven insights and strategies to improve operational efficiency, delivery speed, and success rates across the SPX Express supply chain. The analyst will identify improvement opportunities in the end-to-end logistics process and lead cross-functional projects on network design and performance monitoring. Key activities include analyzing operational data to uncover root causes and trends, monitoring initiative outcomes, and preparing reports and dashboards for management. The position requires close collaboration with regional teams to align strategies and drive continuous improvement in logistics operations. Candidates will work in a dynamic environment, translating complex data into actionable recommendations while managing projects from planning through execution.

The Data and Automation Analyst Intern will provide data analysis and operational support for recovery and clawback activities by identifying, tracking, and analyzing lost and damaged shipments across the end-to-end logistics journey. This role involves designing, developing, and maintaining data tools, dashboards, and reporting solutions to support recovery and related business functions. The intern will drive automation initiatives through RPA, AI-powered solutions, and business intelligence platforms such as Power BI. Responsibilities include maintaining and continuously improving recovery automation systems to ensure data accuracy, system reliability, and up-to-date information while identifying process improvement opportunities to optimize operations and enhance accuracy, productivity, and turnaround time.

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. ## Get to know our team In Product, ideas come alive. The world moves fast, and our culture is built on ownership, speed, and minimal bureaucracy. This is the environment that empowers you to make decisions, move quickly, and do what you believe is right. Our Product Managers move fast, learn from failure, and continuously iterate. As a product-centric organization, we work cross-functionally to build products from conception to launch, bringing together engineering, design, data, and business teams. Agoda Product Managers work closely with executive leadership and have high visibility across the organization, with direct impact on the company’s growth and strategy. We put travelers first and aim to create exceptional travel experiences through innovative product thinking. ## The opportunity This role is based in Bangkok/Seoul based. Our Senior Product Managers are analytical, hands-on, and highly data-driven. They are responsible for building products end-to-end, using analysis, experimentation, and rapid iteration to create solutions that are tailored to traveler needs. As our next Senior Product Manager, Localization (Korea Market), you will define product strategy and drive execution for experiences serving Korean travelers. You will partner closely with senior cross-functional stakeholders to identify opportunities, build impactful products, and deliver high-quality solutions for the Korea market. You will work with dedicated engineering resources that you help prioritize and allocate. We expect you to be hands-on, spend meaningful time with your SCRUM teams, and bring strong product judgment, experimentation mindset, and execution rigor. This role offers the opportunity to shape localized experiences at scale and influence how Agoda serves one of its key markets. This is an Individual Contributor role. ## In this role, you’ll get to * Develop a deep understanding of the online travel ecosystem, market dynamics, competitive landscape, and user needs in the Korea market * Define, build, launch, and optimize products and features through testing, experimentation, and rapid iteration * Drive localization initiatives that improve the experience for Korean travelers across the product journey * Partner closely with Engineering, Marketing, Legal, Design, Analytics, and other cross-functional teams to deliver high-impact solutions * Translate market insights, customer needs, and business priorities into clear product strategies and roadmaps * Use data and quantitative analysis to identify opportunities, prioritize effectively, and measure product performance * Collaborate across regions, product areas, and functions to solve complex problems and drive meaningful business impact ## What you’ll need to succeed * Bachelor’s degree in a technical or quantitative field such as Computer Science, Statistics, Engineering, Mathematics, or a related discipline * Proven ability to use analytics and quantitative methods to inform strategy, prioritization, and decision-making * Strong data skills, with the ability to independently analyze performance and generate actionable insights * Excellent communication skills in either Korean with the ability to communicate complex ideas clearly and influence a wide range of stakeholders * Excellent communication skills in English, with the ability to communicate complex ideas clearly and influence a wide range of stakeholders * Proven experience in Korea market localization, with a deep understanding of Korean consumers, market dynamics, and local product requirements * Experience developing, launching, and optimizing products in a fast-paced environment * Experience leading product strategy, go-to-market thinking, and cross-functional product development discussions * Strong entrepreneurial mindset and analytical problem-solving skills, with the ability to break down complexity and drive change * Hands-on approach with a strong sense of ownership and execution ## It’s great if you have * MBA or Master’s degree in Mathematics, Economics, Computer Science, Statistics, or a related field * Experience with data tools such as SQL, Python, R, or equivalent #### Please review our Hiring Process Guidelines before your interview — click [here](https://careersatagoda.com/interview/)to learn how interviewing at Agoda works. ### **Discover more about working at Agoda** * Agoda Careers[https://careersatagoda.com](https://careersatagoda.com/) * Facebook[https://www.facebook.com/agodacareers/](https://www.facebook.com/agodacareers/) * LinkedIn[https://www.linkedin.com/company/agoda](https://www.linkedin.com/company/agoda) * YouTube[https://www.youtube.com/agodalife](https://www.youtube.com/agodalife) **Equal Opportunity Employer** At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our [privacy policy](https://careersatagoda.com/privacy-statement). **Disclaimer** We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee. ## Apply Now [Product] Senior Product Manager (Korean Speaking) – Bangkok or Seoul Based +1 Are you open to relocate to Bangkok or Seoul? Are you open to an Individual Contributor position? Do you have strong data skills and a technical background (e.g. SQL, Python, R, or equivalent)? Do you as a candidate have a personal relationship with a current Agoda employee? If yes, please indicate how you know the employee? What is the employee’s name? Are you presently employed by any company within the Booking Holdings group, including but not limited to Kayak, OpenTable, Booking.com, Rental Cars, RocketMiles, FareHarbor, HotelsCombined, CheapFlights, Momondo, Priceline, or Getaroom? In which country/region are you currently based? Do you allow us to provide you TEXT/SMS updates of your interview process? We may engage with a service provider to do so. How did you hear about this job? Are you proficient in either of these languages at a business level? Do you agree to Agoda’s use of personal data from your application to improve our recruitment experience? We may collaborate and share your data with third-party providers for recruitment purposes and you may ask to remove your data at any time. We collect your gender information for diversity, equity & inclusion monitoring purposes. It is entirely voluntary to answer the question below. By choosing “prefer not to disclose”, your candidacy will not be impacted. To avoid actual or perceived impairment of our parent company’s independent auditor – Deloitte and to comply with applicable regulations of Securities and Exchange Commission of the United States, we need to seek approvals from our parent company before starting the interview process. With this, please confirm if you are currently or formerly have been associated with Deloitte or any of its subsidiary entities at any time including but not limited to any time as a direct employee, director, contractor, major shareholder, intern etc.? Email me about other job openings within the Booking Holding’s entities and recruitment-related newsletters  By submitting your Application you confirm you have read and agreed to Agoda applicants [Privacy statement](https://careersatagoda.com/privacy-statement/).