The AI Business Partner (AI Expert) acts as the strategic bridge between business functions and the AI Center of Excellence, identifying, shaping, and accelerating high-value AI opportunities across the organization. This role partners closely with business stakeholders to understand operational challenges, translate them into AI use cases, and drive the end-to-end lifecycle of AI initiatives from ideation and business case development to implementation and value realization. The AI Business Partner promotes AI adoption, facilitates workshops and opportunity assessments, aligns AI initiatives with business priorities, and ensures solutions deliver measurable business outcomes while adhering to governance, security, and responsible AI standards.
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**About the Role** Lead regulatory and scientific affairs activities for assigned product categories (Pet Food), ensuring regulatory compliance, food safety, and market access across global markets. Provide strategic regulatory guidance, generate actionable regulatory intelligence, and support innovation and business growth through strong stakeholder engagement and science-based advocacy. **Key Responsibilities** **Regulatory Strategy & Advocacy** * Drive regulatory strategies that support innovation and business objectives. * Monitor and assess regulatory developments and business impacts. * Build and maintain relationships with regulatory authorities, industry associations, and key stakeholders. * Advocate science-based positions to facilitate product and ingredient approvals. **Regulatory Compliance & Market Access** * Ensure end-to-end regulatory compliance throughout the product lifecycle. * Lead product registrations, dossier submissions, and approval activities in target markets. * Provide regulatory guidance on formulations, ingredients, labeling, claims, and applicable regulations. * Support food safety, quality compliance, audits, and claims substantiation. * Develop and strengthen regulatory frameworks that enable innovation and business growth. **Regulatory Intelligence & Knowledge Management** * Manage regulatory databases and information systems. * Monitor emerging regulatory, food safety, and quality risks. * Translate regulatory insights into clear business recommendations and risk mitigation actions. * Promote regulatory capability building and best practices across the organization. **Qualifications** * Relevant experience in Regulatory Affairs, Scientific Affairs, Food Safety, Quality, or related fields within the food industry. * Strong understanding of global food regulations and product registration processes. * Strong regulatory leadership with the ability to align regulatory strategy with business priorities. * Deep knowledge of food regulations, food safety, compliance, and risk management. * Strong stakeholder management and influencing skills with regulators and cross-functional teams. * Ability to translate complex regulatory requirements into practical business solutions. * Proven capability to lead projects, drive collaboration, and build organizational capability. * Proficient in English. **Remark:** 1) Work location base at Thai Union’s corporate office – SM Tower, Bangkok. Direction to work location: Map 2) For any further discussion, please send you inquiry to careers@thaiunion.com
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. **Get to Know our Team** Agoda’s FinTech teams build and operate the platforms that power our global financial ecosystem. From payments and reconciliation to tax, compliance, and financial reporting, these systems sit at the core of how we scale our business reliably and responsibly. As Agoda continues to grow across markets, products, and partner ecosystems, tax technology plays a critical role in enabling compliant, scalable, and efficient financial operations. Our teams work across product, engineering, finance, and architecture to design robust solutions that balance control, flexibility, and innovation. In this role, you will help shape the future of Agoda’s tax technology landscape, partnering with stakeholders across Finance and Technology to build resilient, enterprise-grade solutions that support a fast-moving global business. **The Opportunity** We are looking for a Platform Architect to define and drive the technical direction of Agoda’s Tax technology ecosystem within FinTech. In this role, you will own the architecture vision and roadmap for scalable, secure, and compliant tax platforms that support Agoda’s global financial operations, high transaction volumes, and evolving regulatory needs. You will work closely with Finance domain experts, product managers, engineering teams, and fellow architects to translate complex tax rules and business requirements into robust technical solutions across Agoda’s internal systems, data flows, tax engines, and selected third-party platforms. As a senior technical leader, you will operate from strategy through implementation detail: guiding architectural decisions, challenging trade-offs, coaching engineering teams, and ensuring our tax platforms are resilient, adaptable, observable, and built for Agoda’s scale. You will help balance compliance and governance with engineering velocity, cost efficiency, and long-term platform quality. **This position is based in Bangkok, Thailand. (Relocation support is provided)** **In this Role, you’ll get to:** * Shape the technical direction, architecture strategy, and long-term roadmap for Agoda’s Tax technology ecosystem, aligning Finance, regulatory, product, and engineering goals. * Own the architecture of mission-critical platforms and capabilities, ensuring they are scalable, secure, resilient, observable, and adaptable to Agoda’s global scale, with the key starting focus being the Tax platform. * Design end-to-end solutions across internal systems, tax engines, APIs, data flows, and selected third-party platforms where they create clear business and technical value. * Work hands-on with engineering teams on key technical decisions, system design, implementation trade-offs, proof-of-concepts, and critical architecture components. * Lead architectural reviews and provide expert guidance on system design, integration patterns, reliability, maintainability, performance, and operational readiness. * Translate complex tax rules, compliance requirements, and financial workflows into clear technical models that engineering teams can build, evolve, and operate effectively. * Analyze Agoda’s current Tax technology landscape, identify systemic risks, duplication, inefficiencies, and modernization opportunities, and define practical transition paths toward the future state. * Establish and evolve architecture principles, engineering standards, documentation, and governance practices that improve quality without slowing delivery. * Drive improvements in quality, velocity, cost efficiency, scalability, and developer productivity across Tax-related systems and adjacent FinTech platforms. * Mentor and influence senior engineers, Staff engineers, and technical leads, raising engineering fundamentals across design, code quality, testing, observability, and production ownership. * Communicate complex technical trade-offs clearly to technical and non-technical stakeholders, including senior leaders across Finance, Product, Engineering, and Technology. * Effectively utilize AI to achieve all the above, including contributions in building the solutions you helped design. **What you’ll Need to Succeed:** * **10+ years**of experience in software engineering, architecture, or technology leadership roles, with a strong track record of designing and evolving complex production systems. * **3+ years**of hands-on experience delivering tax-related technology projects across direct or indirect tax domains, or closely related finance technology domains, including building or evolving tax platforms. * Strong understanding of Tax technology domains such as VAT, GST, corporate tax, withholding tax, compliance workflows, tax calculation, reporting, reconciliation, and auditability. * Proven ability to shape technical strategy and architecture roadmaps across multiple teams, systems, or business domains. * Strong hands-on engineering background, with deep understanding of system design, APIs, data flows, integration patterns, reliability, observability, scalability, and operational trade-offs for mission-critical systems, including high-volume transactional platforms at enterprise scale. * Ability to translate complex business, finance, and regulatory requirements into clear technical models, architecture decisions, and executable engineering plans. * Strong communication and stakeholder management skills, with the ability to explain complex technical trade-offs to senior engineering, product, finance, and business leaders. * Proven ability to mentor and influence senior engineers, Staff engineers, technical leads, and cross-functional teams without relying on direct reporting authority. * Strong ownership mindset, with a track record of identifying systemic risks, reducing duplication, improving engineering quality, and driving pragmatic modernization. **It’s Great if you have:** * Experience designing or modernizing global tax platforms that support multiple jurisdictions, products, currencies, and regulatory models. * Deep experience with tax engines or tax automation platforms such as Avalara, Vertex, OneSource, or equivalent custom-built solutions. * Experience with ERP systems, financial ledgers, invoicing, billing, reconciliation, or other finance platform integration points. * Familiarity with event-driven architecture, streaming, or middleware integration technologies * Experience with cloud-native architecture patterns, distributed systems, Kubernetes/EKS, serverless platforms, or large-scale service-oriented architectures. * Understanding of data privacy, auditability, financial controls, and compliance frameworks such as GDPR, CCPA, SOX, or equivalent regulatory controls. * Experience leading large-scale platform modernization, proof-of-concept work, or architecture transformation across multiple engineering teams. * Exposure to large-scale global commerce, travel, payments, marketplace, or financial technology environments. #Bengaluru #SãoPaulo #Delhi #NewYorkCity #Nigeria #London #Hyderabad #Pune #Mumbai #Colombia #Paris #Jakarta #Chennai #SanFrancisco #WashingtonDC #Toronto #Pakistan #LosAngeles #Dallas #Chicago #Kenya #Boston #Shanghai #Egypt #BuenosAires #Manila #Netherlands #Singapore #RiodeJaneiro #Beijing #Atlanta #Sydney #Madrid #Vietnam #SaudiArabia #Peru #Melbourne #Ireland #Russia #Bangladesh #MexicoCity #Philadelphia #Chile #SeattleArea #Noida #Kolkata #Guangdong #UnitedArabEmirates #TelAvivDistrict #Houston #KualaLumpur #BeloHorizonte #SouthKorea #Bangkok #Istanbul #Austin #Curitiba #Warsaw #Campinas #Barcelona #Ukraine #CostaRica #Berlin #Romania #Denver #Johannesburg #Minneapolis #Manchester #Miami #Phoenix #Detroit #Coimbatore #Milan #PortoAlegre #Vancouver #Montreal #Charlotte #SanDiego #Ghana #SaltLakeCity #Raleigh #HongKong #Munich #Prague #Ecuador #TampaBay #Tokyo #Serbia #Lithuania #Taipei #Cracow #Zhejiang #CapeTown #Brasilia #Columbus #Ahmedabad #Indore #Kochi #Gurgaon #Chandigarh #Lucknow #Bhubaneswar #Thiruvananthapuram #Visakhapatnam #Bhopal #JerseyCity #Irving #Denton #Worcester #Arlington #OverlandPark #AuroraDistrict #Baltimore #Tampa #Halethorpe #Dayton #Syracuse #Chonburi #ChiangMai #NakhonRatchasima #KhonKaen #HatYai #Phuket #Surabaya #Tangerang #Birmingham #Casablanca #Rabat #Camp #PetalingJaya #GeorgeTown #### Please review our Hiring Process Guidelines before your interview — click [here](https://careersatagoda.com/interview/)to learn how interviewing at Agoda works. ### **Discover more about working at Agoda** * Agoda Careers[https://careersatagoda.com](https://careersatagoda.com/) * Facebook[https://www.facebook.com/agodacareers/](https://www.facebook.com/agodacareers/) * LinkedIn[https://www.linkedin.com/company/agoda](https://www.linkedin.com/company/agoda) * YouTube[https://www.youtube.com/agodalife](https://www.youtube.com/agodalife) **Equal Opportunity Employer** At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For details please read our [privacy policy](https://careersatagoda.com/privacy-statement). ## Apply Now Platform Architect (Tax), FinTech (Bangkok based, Relocation provided) +1 This role is based in Bangkok. We would offer relocation support and visa sponsorship. Are you open to relocate to Bangkok? LinkedIn What is your overall years of relevant experience? What are your strongest tech stacks? (Please select top 3 options) Java Scala .Net C# Kotlin Go-Lang Python In which country/region are you currently based? Are you presently employed by any company within the Booking Holdings group, including but not limited to Kayak, OpenTable, Booking.com, Rental Cars, RocketMiles, FareHarbor, HotelsCombined, CheapFlights, Momondo, Priceline, or Getaroom? How did you hear about this job? Preferred First Name We collect your gender information for diversity, equity & inclusion monitoring purposes. It is entirely voluntary to answer the question below. By choosing “prefer not to disclose”, your candidacy will not be impacted. To avoid actual or perceived impairment of our parent company’s independent auditor – Deloitte and to comply with applicable regulations of Securities and Exchange Commission of the United States, we need to seek approvals from our parent company before starting the interview process. With this, please confirm if you are currently or formerly have been associated with Deloitte or any of its subsidiary entities at any time including but not limited to any time as a direct employee, director, contractor, major shareholder, intern etc.? Email me about other job openings within the Booking Holding’s entities and recruitment-related newsletters
As a Contract Management Coordinator at Agoda, you’ll play a key role in supporting our contract operations across the business. You’ll work closely with teams like procurement, supply, and finance to help manage the full contract lifecycle, from creation and review to compliance and renewal. Our contracts are organized and tracked through a centralized contract management system, which helps us maintain high standards of governance and control. In this role, you’ll have the opportunity to make a real impact by helping to streamline and centralize contract processes, especially on the procurement side where there’s room for improvement. You’ll be responsible for identifying and organizing contracts that may currently sit outside our main system, ensuring everything is coordinated, traceable, and compliant. We’re looking for someone who is detail-oriented, enjoys working with systems, and can connect the dots across different teams to keep our contract management running smoothly. *This is a 10-months contract, with possibility of contract renewal.* **In This Role, You’ll Get To** * **Operational ownership and improvement** * Be the go-to person for all global contract operational questions or issues. * Support the Legal Operations Team in creating, maintaining, and looking for ways to improve our contracting processes. * **End‑to‑end contract lifecycle** * Intake and CMS record creation (accurate metadata, correct routing), route approvals per delegated authority and coordinate signature, activate executed agreements and maintain the repository, manage signature requests end to end, and monitor expirations/renewals to ensure timely renewals. * **Migration and data quality** * Execute migration batches from external repositories and the electronic signature solution into the CMS: prepare manifests, perform uploads, reconcile counts, and resolve exceptions within SLAs. * Perform contract data QC using a data quality tool: verify payment terms and spend; attach execution evidence (completion certificate or equivalent). * Ensure supplier linkage and resolve exceptions in collaboration with internal stakeholders. * **Controls and reporting** * Operate daily controls (completeness/accuracy); maintain saved searches/dashboards. * Surface issues and drive corrective actions with stakeholders; document outcomes for auditability **What You’ll Need to Succeed** * Bachelor’s degree or equivalent * 2-3 years of work experience in related fields * Hands-on CLM experience (admin or power user) and e‑signature platform proficiency * Advanced Excel for Operations (pivot, XLOOKUP, data cleanup; Power Query a plus) * Working knowledge of S2P/P2P and supplier master fundamentals; able to coordinate with Procurement/AP * Strong quality/control mindset (maker–checker, reconciliation, audit trail); able to operate to SLAs * Excellent written and verbal communication; strong cross-functional stakeholder management * High attention to detail; strong organization/multitasking; analytical problem‑solving * Tech‑savvy, fast learner, curious, comfortable in a fast‑paced environment * Intellectual curiosity, open-minded attitude, and a willingness to learn * Experience with international companies is a plus.
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. **Get to Know our Team** Agoda’s FinTech teams build and operate the platforms that power our global financial ecosystem. From payments and reconciliation to tax, compliance, and financial reporting, these systems sit at the core of how we scale our business reliably and responsibly. As Agoda continues to grow across markets, products, and partner ecosystems, tax technology plays a critical role in enabling compliant, scalable, and efficient financial operations. Our teams work across product, engineering, finance, and architecture to design robust solutions that balance control, flexibility, and innovation. In this role, you will help shape the future of Agoda’s tax technology landscape, partnering with stakeholders across Finance and Technology to build resilient, enterprise-grade solutions that support a fast-moving global business. **The Opportunity** We are looking for a Platform Architect to define and drive the technical direction of Agoda’s Tax technology ecosystem within FinTech. In this role, you will own the architecture vision and roadmap for scalable, secure, and compliant tax platforms that support Agoda’s global financial operations, high transaction volumes, and evolving regulatory needs. You will work closely with Finance domain experts, product managers, engineering teams, and fellow architects to translate complex tax rules and business requirements into robust technical solutions across Agoda’s internal systems, data flows, tax engines, and selected third-party platforms. As a senior technical leader, you will operate from strategy through implementation detail: guiding architectural decisions, challenging trade-offs, coaching engineering teams, and ensuring our tax platforms are resilient, adaptable, observable, and built for Agoda’s scale. You will help balance compliance and governance with engineering velocity, cost efficiency, and long-term platform quality. **This position is based in Bangkok, Thailand. (Relocation support is provided)** **In this Role, you’ll get to:** * Shape the technical direction, architecture strategy, and long-term roadmap for Agoda’s Tax technology ecosystem, aligning Finance, regulatory, product, and engineering goals. * Own the architecture of mission-critical platforms and capabilities, ensuring they are scalable, secure, resilient, observable, and adaptable to Agoda’s global scale, with the key starting focus being the Tax platform. * Design end-to-end solutions across internal systems, tax engines, APIs, data flows, and selected third-party platforms where they create clear business and technical value. * Work hands-on with engineering teams on key technical decisions, system design, implementation trade-offs, proof-of-concepts, and critical architecture components. * Lead architectural reviews and provide expert guidance on system design, integration patterns, reliability, maintainability, performance, and operational readiness. * Translate complex tax rules, compliance requirements, and financial workflows into clear technical models that engineering teams can build, evolve, and operate effectively. * Analyze Agoda’s current Tax technology landscape, identify systemic risks, duplication, inefficiencies, and modernization opportunities, and define practical transition paths toward the future state. * Establish and evolve architecture principles, engineering standards, documentation, and governance practices that improve quality without slowing delivery. * Drive improvements in quality, velocity, cost efficiency, scalability, and developer productivity across Tax-related systems and adjacent FinTech platforms. * Mentor and influence senior engineers, Staff engineers, and technical leads, raising engineering fundamentals across design, code quality, testing, observability, and production ownership. * Communicate complex technical trade-offs clearly to technical and non-technical stakeholders, including senior leaders across Finance, Product, Engineering, and Technology. * Effectively utilize AI to achieve all the above, including contributions in building the solutions you helped design. **What you’ll Need to Succeed:** * **10+ years**of experience in software engineering, architecture, or technology leadership roles, with a strong track record of designing and evolving complex production systems. * **3+ years**of hands-on experience delivering tax-related technology projects across direct or indirect tax domains, or closely related finance technology domains, including building or evolving tax platforms. * Strong understanding of Tax technology domains such as VAT, GST, corporate tax, withholding tax, compliance workflows, tax calculation, reporting, reconciliation, and auditability. * Proven ability to shape technical strategy and architecture roadmaps across multiple teams, systems, or business domains. * Strong hands-on engineering background, with deep understanding of system design, APIs, data flows, integration patterns, reliability, observability, scalability, and operational trade-offs for mission-critical systems, including high-volume transactional platforms at enterprise scale. * Ability to translate complex business, finance, and regulatory requirements into clear technical models, architecture decisions, and executable engineering plans. * Strong communication and stakeholder management skills, with the ability to explain complex technical trade-offs to senior engineering, product, finance, and business leaders. * Proven ability to mentor and influence senior engineers, Staff engineers, technical leads, and cross-functional teams without relying on direct reporting authority. * Strong ownership mindset, with a track record of identifying systemic risks, reducing duplication, improving engineering quality, and driving pragmatic modernization. **It’s Great if you have:** * Experience designing or modernizing global tax platforms that support multiple jurisdictions, products, currencies, and regulatory models. * Deep experience with tax engines or tax automation platforms such as Avalara, Vertex, OneSource, or equivalent custom-built solutions. * Experience with ERP systems, financial ledgers, invoicing, billing, reconciliation, or other finance platform integration points. * Familiarity with event-driven architecture, streaming, or middleware integration technologies * Experience with cloud-native architecture patterns, distributed systems, Kubernetes/EKS, serverless platforms, or large-scale service-oriented architectures. * Understanding of data privacy, auditability, financial controls, and compliance frameworks such as GDPR, CCPA, SOX, or equivalent regulatory controls. * Experience leading large-scale platform modernization, proof-of-concept work, or architecture transformation across multiple engineering teams. * Exposure to large-scale global commerce, travel, payments, marketplace, or financial technology environments. #Bengaluru #SãoPaulo #Delhi #NewYorkCity #Nigeria #London #Hyderabad #Pune #Mumbai #Colombia #Paris #Jakarta #Chennai #SanFrancisco #WashingtonDC #Toronto #Pakistan #LosAngeles #Dallas #Chicago #Kenya #Boston #Shanghai #Egypt #BuenosAires #Manila #Netherlands #Singapore #Rio de Janeiro #Beijing #Atlanta #Sydney #Madrid #Vietnam #SaudiArabia #Peru #Melbourne #Ireland #Russia #Bangladesh #MexicoCity #Philadelphia #Chile #SeattleArea #Noida #Kolkata #Guangdong #UnitedArabEmirates #TelAvivDistrict #Houston #Kuala Lumpur #Belo Horizonte #South Korea #Bangkok #Istanbul #Austin #Curitiba #Warsaw #Campinas #Barcelona #Ukraine #Costa Rica #Berlin #Romania #Denver #Johannesburg #Minneapolis #Manchester #Miami #Phoenix #Detroit #Coimbatore #Milan #Porto Alegre #Vancouver #Montreal #Charlotte #San Diego #Ghana #Salt Lake City #Raleigh #Hong Kong #Munich #Prague #Ecuador #Tampa Bay #Tokyo #Serbia #Lithuania #Taipei #Cracow #Zhejiang #Cape Town #Brasilia #Columbus #Ahmedabad #Indore #Kochi #Gurgaon #Chandigarh #Lucknow #Bhubaneswar #Thiruvananthapuram #Visakhapatnam #Bhopal #Jersey City #Irving #Denton #Worcester #Arlington #Overland Park #Aurora District #Baltimore #Tampa #Halethorpe #Dayton #Syracuse #Chonburi #Chiang Mai #Nakhon Ratchasima #Khon Kaen #Hat Yai #Phuket #Surabaya #Tangerang #Birmingham #Casablanca #Rabat #Camp #Petaling Jaya #George Town #### Please review our Hiring Process Guidelines before your interview — click [here](https://careersatagoda.com/interview/)to learn how interviewing at Agoda works. ### **Discover more about working at Agoda** * Agoda Careers[https://careersatagoda.com](https://careersatagoda.com/) * Facebook[https://www.facebook.com/agodacareers/](https://www.facebook.com/agodacareers/) * LinkedIn[https://www.linkedin.com/company/agoda](https://www.linkedin.com/company/agoda) * YouTube[https://www.youtube.com/agodalife](https://www.youtube.com/agodalife) **Equal Opportunity Employer** At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our [privacy policy](https://careersatagoda.com/privacy-statement). ## Apply Now Senior Lead Software Engineer (Tax Solution), FinTech (Bangkok based, Relocation provided) +93 This role is based in Bangkok. We would offer relocation support and visa sponsorship. Are you open to relocate to Bangkok? What is your overall years of relevant experience? What are your strongest tech stacks? (Please select top 3 options) Java Scala .Net C# Kotlin Go-Lang Python In which country/region are you currently based? Are you presently employed by any company within the Booking Holdings group, including but not limited to Kayak, OpenTable, Booking.com, Rental Cars, RocketMiles, FareHarbor, HotelsCombined, CheapFlights, Momondo, Priceline, or Getaroom? How did you hear about this job? Preferred First Name We collect your gender information for diversity, equity & inclusion monitoring purposes. It is entirely voluntary to answer the question below. By choosing “prefer not to disclose”, your candidacy will not be impacted. To avoid actual or perceived impairment of our parent company’s independent auditor – Deloitte and to comply with applicable regulations of Securities and Exchange Commission of the United States, we need to seek approvals from our parent company before starting the interview process. With this, please confirm if you are currently or formerly have been associated with Deloitte or any of its subsidiary entities at any time including but not limited to any time as a direct employee, director, contractor, major shareholder, intern etc.? Email me about other job openings within the Booking Holding’s entities and recruitment-related newsletters  By submitting your Application you confirm you have read and agreed to Agoda applicants [Privacy statement](https://careersatagoda.com/privacy-statement/).
By continuing to use and navigate this website, you are agreeing to the use of cookies. Date:8 Sept 2026 Service Line / Portfolios:Clients & Industries Location: Bangkok, TH **Job Responsibilities:** * Conduct structured market and industry research and summarize key insights * Maintain and update internal databases and tracking systems * Support cross-team administrative coordination and reporting **Qualifications:** * Undergraduate students (Year 3–4 preferred) in Economics, Business Administration, or related fields * Strong research, analytical, and data interpretation skills * Detail-oriented with good organisational skills * Ability to work collaboratively with cross-functional teams * Proficiency in Microsoft Office (Excel and PowerPoint required) * Good command of English (written and verbal) Requisition ID:116373 In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. **Get to Know our Team:** Join a team of talented engineers who are passionate about front-end development. Our team is dedicated to building cutting-edge web applications using Typescript, React, and Redux. **The Opportunity:** As a Front-End Engineering Manager at Agoda, you will have the opportunity to lead a team of skilled engineers and drive the development of robust and scalable front-end solutions. You will collaborate with cross-functional teams, contribute to project requirements, and deliver high-quality user experiences. **In this Role, you’ll get to:** * Mentor and guide engineers in utilizing Typescript, React, and Redux to build innovative front-end solutions. * Collaborate closely with product managers, designers, and cross-functional teams to define project requirements. * Provide technical leadership and foster a culture of continuous learning and growth within the team. * Identify and resolve technical challenges, debug complex issues, and optimize performance. * Stay updated with the latest front-end technologies and industry trends, driving innovation within the team. **What you’ll Need to Succeed:** * Solid experience in front-end development using Typescript, React, and Redux. * Strong leadership and mentoring skills, with the ability to guide and inspire a team. * Excellent collaboration and communication skills, working effectively with cross-functional teams. **It’s Great if you have:** * Exposure to full-stack projects and technologies such as C#, Kotlin, or Scala. * Familiarity with Agile development methodologies. ###### #bangkok #melbourne #telaviv #kiev #moscow #newdelhi #dubai #london #manchester #liverpool #lodz #wroclaw #poznan #rio #sanfranciso #sanjose #losangeles#chicago #newyork #boston #seattle #washdc #sydney #minsk #toronto #vancouver #beijing #shanghai #prague #copenhagen #berlin #munich #nice #paris #IT #ENG #4 **#LI-Hybrid #LI-ST2** #### Please review our Hiring Process Guidelines before your interview — click [here](https://careersatagoda.com/interview/)to learn how interviewing at Agoda works. ### **Discover more about working at Agoda** * Agoda Careers[https://careersatagoda.com](https://careersatagoda.com/) * Facebook[https://www.facebook.com/agodacareers/](https://www.facebook.com/agodacareers/) * LinkedIn[https://www.linkedin.com/company/agoda](https://www.linkedin.com/company/agoda) * YouTube[https://www.youtube.com/agodalife](https://www.youtube.com/agodalife) **Equal Opportunity Employer** At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our [privacy policy](https://careersatagoda.com/privacy-statement). **Disclaimer** We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee. ## Apply Now Front End/ Full Stack Engineering Manager (Bangkok based, relocation provided) +1 This role is based in Bangkok. We would offer relocation support and visa sponsorship. Are you open to relocate to Bangkok? What is your overall years of relevant experience? How many years of experience you have as a manager? Which platform of engineering do you consider yourself most expert in? What is your strongest area of experience—for example, building client-facing or B2B products, developing platforms, supporting infrastructure, or working with CI/CD and automation? As part of our selection process, we would still require the Engineering Manager to be hands-on in technical coding, would you be comfortable going to live coding interview as part of the process? Which programming language are you most proficient in In which country/region are you currently based? Have you applied to this role in the past 6 months? Are you presently employed by any company within the Booking Holdings group, including but not limited to Kayak, OpenTable, Booking.com, Rental Cars, RocketMiles, FareHarbor, HotelsCombined, CheapFlights, Momondo, Priceline, or Getaroom? How did you hear about this job? Do you as a candidate have a personal relationship with a current Agoda employee? If yes, please indicate how you know the employee? What is the employee’s name? Do you agree to Agoda’s use of personal data from your application to improve our recruitment experience? We may collaborate and share your data with third-party providers for recruitment purposes and you may ask to remove your data at any time. We collect your gender information for diversity, equity & inclusion monitoring purposes. It is entirely voluntary to answer the question below. By choosing “prefer not to disclose”, your candidacy will not be impacted. To avoid actual or perceived impairment of our parent company’s independent auditor – Deloitte and to comply with applicable regulations of Securities and Exchange Commission of the United States, we need to seek approvals from our parent company before starting the interview process. With this, please confirm if you are currently or formerly have been associated with Deloitte or any of its subsidiary entities at any time including but not limited to any time as a direct employee, director, contractor, major shareholder, intern etc.? Email me about other job openings within the Booking Holding’s entities and recruitment-related newsletters
**Roles and Responsibilities** * Design and implement scalable, reliable, and efficient data pipelines for ingesting, processing, and storing large amounts of data from a variety of sources using cloud-based technologies, Python, and PySpark. * Build and maintain data lakes, data warehouses, and other data storage and processing systems on the cloud. * Write and maintain ETL/ELT jobs and data integration scripts to ensure smooth and accurate data flow. * Implement data security and compliance measures to protect data privacy and ensure regulatory compliance. * Collaborate with data scientists and analysts to understand their data needs and provide them with access to the required data. * Stay up-to-date on the latest developments in cloud-based data engineering, particularly in the context of Azure, AWS and GCP, and proactively bring new ideas and technologies to the team. * Monitor and optimize the performance of data pipelines and systems, identifying and resolving any issues or bottlenecks that may arise. **Qualifications** * Bachelor’s or Master’s degree in Computer Science, Data Science, or a related field. * Minimum of 5 years of experience as a Data Engineer, with a strong focus on cloud-based data infrastructure. * Proficient programming skills in Python, Java, or a similar language, with an emphasis on Python. * Extensive experience with cloud-based data storage and processing technologies, particularly Azure, AWS and GCP. * Familiarity with ETL/ELT tools and frameworks such as Apache Beam, Apache Spark, or Apache Flink. * Knowledge of data modeling principles and experience working with SQL databases. * Strong problem-solving skills and the ability to troubleshoot and resolve issues efficiently. * Excellent communication and collaboration skills to work effectively with cross-functional teams.
This role is responsible for leading a portfolio of global operational excellence and automation initiatives in the Customer Experience Group (CEG), with a focus on: (i) automation, AI, and tooling to enhance customer and agent experience, and (ii) process optimization and CX improvements across the post‑booking customer journey. You will lead a high‑performing team of project managers/experts to drive measurable impact on customer satisfaction, efficiency, quality, and cost. The role combines strategic problem solving, hands‑on data-driven execution, and strong stakeholder management with both technical (Product/Tech/Data) and non-technical (Operations/Support/Commercial) teams. **In this Role, you’ll get to:** **Lead and Own a Portfolio of Transformational Initiatives** * Own from end‑to‑end a collection of projects and/or areas of business in CEG (global coverage), spanning automation/AI and process excellence initiatives. * Prioritize, plan, and drive initiatives that improve mission‑critical metrics: customer satisfaction (e.g., CSAT), service levels, automation quality, productivity, cost efficiency, and employee/agent engagement. * Ensure CEG readiness to support Agoda’s new business and product initiatives by working closely with Product, Engineering, Data, Marketing, Strategic Partnerships, Partner Services, Finance, Legal, and other CEG teams. **Drive Automation & AI driven solutions** * Identify opportunities to leverage automation, AI, and tooling across customer and agent journeys (e.g., self‑service, workflow automation, AI quality testing). * Partner with Product Management / Technology / CEG teams to design, prioritize, and implement solutions, from experimentation and configuration through to global rollout and impact measurement. * Oversee the configuration and governance of operational flows and low‑code/automation tools, ensuring solutions are robust, scalable, and aligned with business goals and CX standards. **Shape End‑to‑End Customer & Process Improvements** * Continuously improve CEG end‑to‑end processes across the post‑booking journey to remove pain points, and improve operational performance through targeted initiatives and data driven insights. * Own and evolve frameworks and roadmaps for how we continuously improve our internal Standard Operating Procedures (SOPs) and related processes; balancing CX/PX outcomes vs. efficiency/cost. * Drive strategic initiatives across CEG such as improving Localization support in key growth markets, regulatory initiatives and partner closely with our commercial teams in order to improve partner/supplier pain points. * Define clear problem statements and build business cases to define and prioritize customer/partner pain points and success metrics. **Lead and Develop a High‑Performing Team** * Set long‑term vision, strategy, and annual/quarterly OKRs for your team, aligning with CEG and Agoda-wide priorities. * Manage and coach a team of project managers (and potentially people managers), building talent, capability, and succession within the Operational Excellence and Automation team. * Provide structured feedback, mentoring, and support to enable your team’s growth and to consistently raise the bar for quality and impact. * Build trusted relationships with senior leaders and stakeholders across CEG and other functions, effectively influencing priorities and decisions. * Monitor project milestones, identify risks and dependencies, troubleshoot issues, and implement mitigation plans—acting at all times as the ultimate owner of the portfolio’s outcomes. **What you’ll Need to Succeed:** **Experience & Background** * Freshers until 8+ years of experience in project/program management, operations, customer experience, process improvement, strategy, management consulting, or similar fields. * Significant people leadership experience, including building and managing high‑performing teams (ideally including people managers and individual contributors). * Proven track record of leading complex, cross‑functional initiatives from idea to implementation, with clear, measurable business impact. * Experience working closely with Product/Technology/Data teams on technical or automation/AI-focused projects is highly advantageous. **Technical & Analytical Skills** * Strong analytical mindset; comfortable with numbers and quantitative problem solving. Able to define analysis structures, interpret data, challenge existing metrics, and make recommendations. * Familiarity with data and analytics tools (e.g., SQL, Tableau, Metabase, VBA, or similar) and experience leveraging them to drive decisions. * Comfort working with or overseeing workflow / automation / agent guidance tools, and the ability to engage in technical discussions with Product/Engineering/Data teams. Coding ability is a plus (you have to be willing to learn) * Exposure to AI/ML‑driven solutions in an operational or CX context (e.g., chatbots, recommendation engines, routing, classification, or decision support tools) is a strong plus. **CX, Process, and Delivery Skills** * Demonstrated experience in process improvement and CX transformation, ideally in operations or customer support environments. * Strong project and stakeholder management skills, with the ability to manage multiple initiatives in parallel, structure complex problems, and orchestrate cross‑functional teams. * Experience defining and driving improvements in KPIs such as CSAT, NPS, SLAs, handle time, productivity, or cost‑to‑serve. **Leadership, Communication & Ways of Working** * Excellent communication and presentation skills in English, with the ability to influence and align stakeholders at all levels, including senior leadership. * Ability to work effectively in a fast‑paced, dynamic, multicultural environment, comfortable with ambiguity and experimentation in a high‑velocity setting. * A growth mindset and positive attitude: proactive, hands‑on, detail‑oriented, and with a strong sense of ownership and accountability. * Eagerness to pitch new ideas, take initiative, and seek out opportunities for improvement; comfortable giving and receiving feedback. * Professional experience with Microsoft Office tools (e.g., Excel, Word, PowerPoint). Experience with collaboration and project tracking tools is a plus. **What we offer** * Competitive compensation package (relocation support and visa support provided for successful overseas candidates) * Exciting, high‑impact career opportunity with a major global OTA, including potential moves between teams and global locations. You will interact with departmental senior leadership regularly. * Dynamic, multinational tech environment with colleagues from diverse educational and professional backgrounds. * Continuous learning and development opportunities through corporate learning programs. * Modern office space and convenient location at the heart of Bangkok Metropolitan, Hub of Asia. **Please note that we may not be able to provide an immediate response or follow up on every application.** #### Please review our Hiring Process Guidelines before your interview — click [here](https://careersatagoda.com/interview/)to learn how interviewing at Agoda works.
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. ## Get to know our team In Product, ideas come alive. The world moves fast, and our culture is built on ownership, speed, and minimal bureaucracy. This is the environment that empowers you to make decisions, move quickly, and do what you believe is right. Our Product Managers move fast, learn from failure, and continuously iterate. As a product-centric organization, we work cross-functionally to build products from conception to launch, bringing together engineering, design, data, and business teams. Agoda Product Managers work closely with executive leadership and have high visibility across the organization, with direct impact on the company’s growth and strategy. We put travelers first and aim to create exceptional travel experiences through innovative product thinking. ## The opportunity This role is based in Bangkok/Tokyo based. Our Senior Product Managers are analytical, hands-on, and highly data-driven. They are responsible for building products end-to-end, using analysis, experimentation, and rapid iteration to create solutions that are tailored to traveler needs. As our next Senior Product Manager, Localization (Japan Market), you will define product strategy and drive execution for experiences serving Japanese travelers. You will partner closely with senior cross-functional stakeholders to identify opportunities, build impactful products, and deliver high-quality solutions for the Japan market. You will work with dedicated engineering resources that you help prioritize and allocate. We expect you to be hands-on, spend meaningful time with your SCRUM teams, and bring strong product judgment, experimentation mindset, and execution rigor. This role offers the opportunity to shape localized experiences at scale and influence how Agoda serves one of its key markets. This is an Individual Contributor role. ## In this role, you’ll get to * Develop a deep understanding of the online travel ecosystem, market dynamics, competitive landscape, and user needs in the Japan market * Define, build, launch, and optimize products and features through testing, experimentation, and rapid iteration * Drive localization initiatives that improve the experience for Japanese travelers across the product journey * Partner closely with Engineering, Marketing, Legal, Design, Analytics, and other cross-functional teams to deliver high-impact solutions * Translate market insights, customer needs, and business priorities into clear product strategies and roadmaps * Use data and quantitative analysis to identify opportunities, prioritize effectively, and measure product performance * Collaborate across regions, product areas, and functions to solve complex problems and drive meaningful business impact ## What you’ll need to succeed * Bachelor’s degree in a technical or quantitative field such as Computer Science, Statistics, Engineering, Mathematics, or a related discipline * Proven ability to use analytics and quantitative methods to inform strategy, prioritization, and decision-making * Strong data skills, with the ability to independently analyze performance and generate actionable insights * Excellent communication skills in either Japanese with the ability to communicate complex ideas clearly and influence a wide range of stakeholders * Excellent communication skills in English, with the ability to communicate complex ideas clearly and influence a wide range of stakeholders * Proven experience in Japan market localization, with a deep understanding of Japanese consumers, market dynamics, and local product requirements * Experience developing, launching, and optimizing products in a fast-paced environment * Experience leading product strategy, go-to-market thinking, and cross-functional product development discussions * Strong entrepreneurial mindset and analytical problem-solving skills, with the ability to break down complexity and drive change * Hands-on approach with a strong sense of ownership and execution ## It’s great if you have * MBA or Master’s degree in Mathematics, Economics, Computer Science, Statistics, or a related field * Experience with data tools such as SQL, Python, R, or equivalent #### Please review our Hiring Process Guidelines before your interview — click [here](https://careersatagoda.com/interview/)to learn how interviewing at Agoda works. ### **Discover more about working at Agoda** * Agoda Careers[https://careersatagoda.com](https://careersatagoda.com/) * Facebook[https://www.facebook.com/agodacareers/](https://www.facebook.com/agodacareers/) * LinkedIn[https://www.linkedin.com/company/agoda](https://www.linkedin.com/company/agoda) * YouTube[https://www.youtube.com/agodalife](https://www.youtube.com/agodalife) **Equal Opportunity Employer** At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our [privacy policy](https://careersatagoda.com/privacy-statement). **Disclaimer** We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee. ## Apply Now Senior Product Manager (Japanese Speaking) – Bangkok or Tokyo Based Are you open to relocate to Bangkok or Japan? Are you open to an Individual Contributor position? Do you have strong data skills and a technical background (e.g. SQL, Python, R, or equivalent)? Do you as a candidate have a personal relationship with a current Agoda employee? If yes, please indicate how you know the employee? What is the employee’s name? Are you presently employed by any company within the Booking Holdings group, including but not limited to Kayak, OpenTable, Booking.com, Rental Cars, RocketMiles, FareHarbor, HotelsCombined, CheapFlights, Momondo, Priceline, or Getaroom? In which country/region are you currently based? Do you allow us to provide you TEXT/SMS updates of your interview process? We may engage with a service provider to do so. How did you hear about this job? Are you proficient in either of these languages at a business level? Do you agree to Agoda’s use of personal data from your application to improve our recruitment experience? We may collaborate and share your data with third-party providers for recruitment purposes and you may ask to remove your data at any time. We collect your gender information for diversity, equity & inclusion monitoring purposes. It is entirely voluntary to answer the question below. By choosing “prefer not to disclose”, your candidacy will not be impacted. To avoid actual or perceived impairment of our parent company’s independent auditor – Deloitte and to comply with applicable regulations of Securities and Exchange Commission of the United States, we need to seek approvals from our parent company before starting the interview process. With this, please confirm if you are currently or formerly have been associated with Deloitte or any of its subsidiary entities at any time including but not limited to any time as a direct employee, director, contractor, major shareholder, intern etc.? Email me about other job openings within the Booking Holding’s entities and recruitment-related newsletters