BPO Management - People

This role involves managing the end-to-end recruitment process for office positions. The employee will plan and allocate hiring headcounts to outsourcing vendors, monitor vendor performance, and act as the main point of contact for outsourcing matters. The position requires preparing regular reports for management and proactively generating solutions for issues related to staff and vendors. Key qualifications include a Bachelor's degree in Human Resources or a related field, at least one year of experience in recruitment or vendor management, and a proven track record of high-volume recruitment.

Support end-to-end recruitment process for Office positions

Take part in planning meetings with hiring managers to guarantee that all hiring procedures will be carried out efficiently

Plan, allocate and manage hiring headcounts to outsourcing vendors

Monitor vendor performance and ensure recruitment targets are met

Be a main point of contact for outsourcing-related matter

Prepare and present regular recruitment reports to high-level management

Proactively involve in initiating enhancement or generating solutions for solving issues related to outsourcing staff/vendors

Bachelor's Degree in Human Resources or any related field

Minimum of 1 year of experience in recruitment, agency or vendor management

Proven track record of high-volume recruitment

Excellent verbal and written communication skills

Excellent interpersonal skills with good negotiation tactics

Can-do attitude, result-oriented and perform well under pressure

Basic Microsoft Office/Google Suite is required