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Position overviewPosted 1 month ago

Cross-Border Business Development Manager

Shopee →
Full-time2+ years

Bangkok, Thailand

full-time
bangkok
thailand
operations
sales
Compensation
THB 45,000 - THB 75,000
THB / month

Estimated range. Confirm compensation with the employer.

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Listing record updated: August 28, 2026. We archive records after 60 days without an update. This date does not confirm that the employer is still hiring.

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About the position

This role focuses on driving end-to-end program management for key cross-border fulfillment initiatives. You will design and maintain business dashboards to monitor critical KPIs such as FBS Coverage and New SKU Inbound. The position requires leading weekly business reviews and preparing management reports for regional leadership. You will coordinate cross-functional projects involving Operations, Product, and Marketing teams to enhance seller experience and operational efficiency. Additionally, you will develop strategic proposals and business cases to support new initiatives and leadership decision-making.

You will analyze business performance to identify growth opportunities and operational bottlenecks through data-driven insights. The role involves monitoring project milestones, risks, and dependencies to ensure the timely delivery of key business initiatives. Success in this position requires a proactive approach to stakeholder management and a strong ability to drive execution across multiple teams.

Responsibilities

  • Drive end-to-end program management for key cross-border fulfillment initiatives
  • Design and maintain business dashboards to monitor core KPIs including FBS Coverage, ADO, OOS Rate, New SKU Inbound, and Seller Retention
  • Analyze business performance to identify growth opportunities, operational bottlenecks, and execution gaps
  • Lead weekly and monthly business reviews and prepare management reports for local and regional leadership
  • Coordinate cross-functional projects with Business Development, Operations, Warehouse, Product, Marketing, Finance, and Regional teams
  • Develop business cases, strategic proposals, and presentation materials to support new initiatives
  • Monitor project milestones, risks, and dependencies to ensure on-time delivery

Requirements

  • Bachelor’s degree or above with 2+ years of experience in account management, business development, e-commerce, sales, or related fields
  • Experience managing sellers, merchants, or external partners is preferred
  • Strong communication, negotiation, and stakeholder management skills
  • Analytical mindset with the ability to use data to identify opportunities and drive actions
  • Self-motivated, proactive, and comfortable working in a fast-paced environment
  • Strong ownership and problem-solving skills
  • Chinese speakers

Nice to have

  • Experience in e-commerce fulfillment, logistics, or marketplace operations

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