Technical Service Engineer (Civil Engineer) - SCG

Provide technical consultation and support for cement products to customers in the Northeast region and Laos. Collaborate with the sales team to resolve on-site issues, develop solutions, and deliver professional technical services that create value for clients. Assist in maintaining product quality standards and operational efficiency through continuous improvement and cross-functional coordination.

• Provide technical consultation and services to customers in the Northeast region and Laos
• Support the sales team in managing customers for ready-mix concrete, bag, and SCG brands to ensure product quality and usage confidence
• Visit customer sites to analyze problems and propose rapid, appropriate solutions
• Help elevate customer work standards and product production quality to meet requirements
• Coordinate with sales, technical teams, and relevant departments to develop continuous customer service strategies
• Support the creation of new solutions or technical activities that add value to customers

• Bachelor's degree in Civil Engineering (GPA 2.70+ for Bachelor's, GPA 3.30+ for Master's)
• Good English proficiency with TOEIC 550+ or English Level B1+
• Knowledge of construction materials, specifically cement usage in construction or production
• Strong problem analysis skills with the ability to propose effective solutions
• Excellent communication and presentation skills in both technical and business contexts
• Willingness to travel to assigned areas (15-20 days per month)
• Valid driver's license

• Experience in the construction or building materials industry
• Strong interpersonal skills and customer relationship management
• Ability to work independently in remote locations