Technical Service Engineer (Civil) - SCG

Provide technical consultation and support for cement product usage to customers in the Northeast region and Laos. Support the sales team in resolving on-site issues, developing solutions, and creating value through professional technical services. Collaborate with cross-functional teams to ensure continuous service improvement and assist in developing new technical solutions that enhance customer value.

• Provide technical consultation and services to customers in the Northeast region and Laos
• Support the sales team in managing ready-mix concrete, bagged cement, and SCG brands to ensure product quality and usage confidence
• Visit customer sites to analyze problems and propose appropriate solutions quickly
• Help raise operational standards and product quality to meet requirements
• Coordinate with sales, technical teams, and relevant departments to develop continuous customer service strategies
• Support the creation of new solutions or technical activities that add value to customers

• Bachelor's degree in Civil Engineering (GPA 2.70+ for Bachelor's, GPA 3.30+ for Master's)
• Good English proficiency (TOEIC 550+ or English Level B1+)
• Knowledge of construction materials, specifically cement usage in construction or production
• Ability to provide technical advice to executives, contractors, site engineers, or project owners
• Problem analysis skills and ability to propose effective solutions
• Communication and presentation skills, both technical and business-oriented
• Ability to travel to assigned locations (provincial travel 15-20 days)
• Valid driver's license

• Strong interpersonal skills for building long-term customer relationships
• Proactive attitude towards learning new construction technologies
• Ability to work independently in remote locations