Position overviewPosted 2 days ago

Payment Operations Coordinator (10-month contract) (Bangkok-Based, No Visa Provided)

Agoda →
contractOpen to candidates seeking their first professional role, especially recent graduates

Bangkok, Thailand

Compensation
THB 28,000 - THB 42,000
THB / month

Estimated range. Confirm compensation with the employer.

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Listing record updated: November 13, 2026. We archive records after 60 days without an update. This date does not confirm that the employer is still hiring.

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About the position

Agoda is hiring a Payment Operations Coordinator on a 10-month contract in Bangkok with no visa sponsorship provided. The role sits in Strategic Partnerships and focuses on resolving payment discrepancies and disputes between Agoda and its partners, while improving payment processes to prevent recurrence.

The coordinator will work closely with partners, provide daily support, and collaborate with colleagues across departments. Required qualifications include fluent English, attention to detail, problem-solving and organizational skills, basic Excel proficiency, and ability to work in a team. Recent graduates are welcome, and SQL proficiency is advantageous.

Responsibilities

  • Investigate and resolve payment disputes between Agoda and partners
  • Work with partners to address payment issues and reach mutually agreeable solutions
  • Extract insights from dispute resolutions to streamline payment processes and reduce future disputes
  • Provide consistent daily partner support
  • Collaborate with team members across departments

Requirements

  • Fluent English
  • Strong attention to detail and problem-solving skills
  • Good organizational abilities and ability to work effectively in a team
  • Basic Excel proficiency
  • Bachelor’s degree in Business, Finance, Statistics, Economics, or equivalent experience is advantageous

Nice to have

SQL proficiency; experience with databases and SQL; strong numerical and analytical skills; Microsoft Word, Excel, Outlook, and PowerPoint proficiency

Hiring Process

Candidates are asked application questions about contract availability, current location, ability to work in Thailand without visa sponsorship, salary expectations, referral relationships, and current or former Booking Holdings employment.

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