Position overviewPosted 1 day ago

Payment Disputes Coordinator (10-Month Contract) (Bangkok-Based, No Visa Provided)

Agoda →
contractOpen to candidates seeking their first professional role, especially recent graduates

Bangkok, Thailand

Compensation
THB 25,000 - THB 40,000
THB / month

Estimated range. Confirm compensation with the employer.

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Listing record updated: November 13, 2026. We archive records after 60 days without an update. This date does not confirm that the employer is still hiring.

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About the position

The Payment Disputes Coordinator is a 10-month contract position in Bangkok within Agoda’s Strategic Partnerships department. The role focuses on payment discrepancies involving Agoda and its partners, working with partners to resolve financial disputes, identifying process improvements, reducing future disputes, and providing consistent daily support.

The successful candidate should have fluent English, strong attention to detail, problem-solving and organizational skills, and the ability to work effectively in a team. Recent graduates and candidates seeking their first professional role are welcome. Basic Excel proficiency is required, while SQL is advantageous. A bachelor’s degree in Business, Finance, Statistics, Economics, or equivalent experience is preferred.

Responsibilities

  • Investigate and resolve payment disputes between Agoda and partners.
  • Work with partners to address payment issues and find mutually agreeable solutions.
  • Extract insights from dispute resolutions to streamline payment processes and reduce future disputes.
  • Provide consistent partner support using communication and problem-resolution skills.
  • Collaborate with colleagues across departments.

Requirements

  • Fluent English.
  • Strong attention to detail and problem-solving skills.
  • Good organizational abilities and ability to work effectively in a team.
  • Basic Excel proficiency.
  • Open to recent graduates and candidates seeking their first professional role.

Nice to have

Bachelor’s degree in Business, Finance, Statistics, Economics, or equivalent experience; proficiency in Microsoft Word, Excel, Outlook, and PowerPoint; strong numerical and analytical skills; experience with databases and SQL.

Hiring Process

Candidates are asked about contract availability, current location, ability to work in Thailand without visa sponsorship, salary expectations, referral relationships, and consent for text or SMS interview updates.

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