Agoda

Platform Architect (Tax), FinTech

Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. **Get to Know our Team** Agoda’s FinTech teams build and operate the platforms that power our global financial ecosystem. From payments and reconciliation to tax, compliance, and financial reporting, these systems sit at the core of how we scale our business reliably and responsibly. As Agoda continues to grow across markets, products, and partner ecosystems, tax technology plays a critical role in enabling compliant, scalable, and efficient financial operations. Our teams work across product, engineering, finance, and architecture to design robust solutions that balance control, flexibility, and innovation. In this role, you will help shape the future of Agoda’s tax technology landscape, partnering with stakeholders across Finance and Technology to build resilient, enterprise-grade solutions that support a fast-moving global business. **The Opportunity** We are looking for a Platform Architect to define and drive the technical direction of Agoda’s Tax technology ecosystem within FinTech. In this role, you will own the architecture vision and roadmap for scalable, secure, and compliant tax platforms that support Agoda’s global financial operations, high transaction volumes, and evolving regulatory needs. You will work closely with Finance domain experts, product managers, engineering teams, and fellow architects to translate complex tax rules and business requirements into robust technical solutions across Agoda’s internal systems, data flows, tax engines, and selected third-party platforms. As a senior technical leader, you will operate from strategy through implementation detail: guiding architectural decisions, challenging trade-offs, coaching engineering teams, and ensuring our tax platforms are resilient, adaptable, observable, and built for Agoda’s scale. You will help balance compliance and governance with engineering velocity, cost efficiency, and long-term platform quality. **This position is based in Bangkok, Thailand. (Relocation support is provided)** **In this Role, you’ll get to:** * Shape the technical direction, architecture strategy, and long-term roadmap for Agoda’s Tax technology ecosystem, aligning Finance, regulatory, product, and engineering goals. * Own the architecture of mission-critical platforms and capabilities, ensuring they are scalable, secure, resilient, observable, and adaptable to Agoda’s global scale, with the key starting focus being the Tax platform. * Design end-to-end solutions across internal systems, tax engines, APIs, data flows, and selected third-party platforms where they create clear business and technical value. * Work hands-on with engineering teams on key technical decisions, system design, implementation trade-offs, proof-of-concepts, and critical architecture components. * Lead architectural reviews and provide expert guidance on system design, integration patterns, reliability, maintainability, performance, and operational readiness. * Translate complex tax rules, compliance requirements, and financial workflows into clear technical models that engineering teams can build, evolve, and operate effectively. * Analyze Agoda’s current Tax technology landscape, identify systemic risks, duplication, inefficiencies, and modernization opportunities, and define practical transition paths toward the future state. * Establish and evolve architecture principles, engineering standards, documentation, and governance practices that improve quality without slowing delivery. * Drive improvements in quality, velocity, cost efficiency, scalability, and developer productivity across Tax-related systems and adjacent FinTech platforms. * Mentor and influence senior engineers, Staff engineers, and technical leads, raising engineering fundamentals across design, code quality, testing, observability, and production ownership. * Communicate complex technical trade-offs clearly to technical and non-technical stakeholders, including senior leaders across Finance, Product, Engineering, and Technology. * Effectively utilize AI to achieve all the above, including contributions in building the solutions you helped design. **What you’ll Need to Succeed:** * **10+ years**of experience in software engineering, architecture, or technology leadership roles, with a strong track record of designing and evolving complex production systems. * **3+ years**of hands-on experience delivering tax-related technology projects across direct or indirect tax domains, or closely related finance technology domains, including building or evolving tax platforms. * Strong understanding of Tax technology domains such as VAT, GST, corporate tax, withholding tax, compliance workflows, tax calculation, reporting, reconciliation, and auditability. * Proven ability to shape technical strategy and architecture roadmaps across multiple teams, systems, or business domains. * Strong hands-on engineering background, with deep understanding of system design, APIs, data flows, integration patterns, reliability, observability, scalability, and operational trade-offs for mission-critical systems, including high-volume transactional platforms at enterprise scale. * Ability to translate complex business, finance, and regulatory requirements into clear technical models, architecture decisions, and executable engineering plans. * Strong communication and stakeholder management skills, with the ability to explain complex technical trade-offs to senior engineering, product, finance, and business leaders. * Proven ability to mentor and influence senior engineers, Staff engineers, technical leads, and cross-functional teams without relying on direct reporting authority. * Strong ownership mindset, with a track record of identifying systemic risks, reducing duplication, improving engineering quality, and driving pragmatic modernization. **It’s Great if you have:** * Experience designing or modernizing global tax platforms that support multiple jurisdictions, products, currencies, and regulatory models. * Deep experience with tax engines or tax automation platforms such as Avalara, Vertex, OneSource, or equivalent custom-built solutions. * Experience with ERP systems, financial ledgers, invoicing, billing, reconciliation, or other finance platform integration points. * Familiarity with event-driven architecture, streaming, or middleware integration technologies * Experience with cloud-native architecture patterns, distributed systems, Kubernetes/EKS, serverless platforms, or large-scale service-oriented architectures. * Understanding of data privacy, auditability, financial controls, and compliance frameworks such as GDPR, CCPA, SOX, or equivalent regulatory controls. * Experience leading large-scale platform modernization, proof-of-concept work, or architecture transformation across multiple engineering teams. * Exposure to large-scale global commerce, travel, payments, marketplace, or financial technology environments. #Bengaluru #SãoPaulo #Delhi #NewYorkCity #Nigeria #London #Hyderabad #Pune #Mumbai #Colombia #Paris #Jakarta #Chennai #SanFrancisco #WashingtonDC #Toronto #Pakistan #LosAngeles #Dallas #Chicago #Kenya #Boston #Shanghai #Egypt #BuenosAires #Manila #Netherlands #Singapore #RiodeJaneiro #Beijing #Atlanta #Sydney #Madrid #Vietnam #SaudiArabia #Peru #Melbourne #Ireland #Russia #Bangladesh #MexicoCity #Philadelphia #Chile #SeattleArea #Noida #Kolkata #Guangdong #UnitedArabEmirates #TelAvivDistrict #Houston #KualaLumpur #BeloHorizonte #SouthKorea #Bangkok #Istanbul #Austin #Curitiba #Warsaw #Campinas #Barcelona #Ukraine #CostaRica #Berlin #Romania #Denver #Johannesburg #Minneapolis #Manchester #Miami #Phoenix #Detroit #Coimbatore #Milan #PortoAlegre #Vancouver #Montreal #Charlotte #SanDiego #Ghana #SaltLakeCity #Raleigh #HongKong #Munich #Prague #Ecuador #TampaBay #Tokyo #Serbia #Lithuania #Taipei #Cracow #Zhejiang #CapeTown #Brasilia #Columbus #Ahmedabad #Indore #Kochi #Gurgaon #Chandigarh #Lucknow #Bhubaneswar #Thiruvananthapuram #Visakhapatnam #Bhopal #JerseyCity #Irving #Denton #Worcester #Arlington #OverlandPark #AuroraDistrict #Baltimore #Tampa #Halethorpe #Dayton #Syracuse #Chonburi #ChiangMai #NakhonRatchasima #KhonKaen #HatYai #Phuket #Surabaya #Tangerang #Birmingham #Casablanca #Rabat #Camp #PetalingJaya #GeorgeTown #### Please review our Hiring Process Guidelines before your interview — click [here](https://careersatagoda.com/interview/)to learn how interviewing at Agoda works. ### **Discover more about working at Agoda** * Agoda Careers[https://careersatagoda.com](https://careersatagoda.com/) * Facebook[https://www.facebook.com/agodacareers/](https://www.facebook.com/agodacareers/) * LinkedIn[https://www.linkedin.com/company/agoda](https://www.linkedin.com/company/agoda) * YouTube[https://www.youtube.com/agodalife](https://www.youtube.com/agodalife) **Equal Opportunity Employer** At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For details please read our [privacy policy](https://careersatagoda.com/privacy-statement). ## Apply Now Platform Architect (Tax), FinTech (Bangkok based, Relocation provided) +1 This role is based in Bangkok. We would offer relocation support and visa sponsorship. Are you open to relocate to Bangkok? LinkedIn What is your overall years of relevant experience? What are your strongest tech stacks? (Please select top 3 options) Java Scala .Net C# Kotlin Go-Lang Python In which country/region are you currently based? Are you presently employed by any company within the Booking Holdings group, including but not limited to Kayak, OpenTable, Booking.com, Rental Cars, RocketMiles, FareHarbor, HotelsCombined, CheapFlights, Momondo, Priceline, or Getaroom? How did you hear about this job? Preferred First Name We collect your gender information for diversity, equity & inclusion monitoring purposes. It is entirely voluntary to answer the question below. By choosing “prefer not to disclose”, your candidacy will not be impacted. To avoid actual or perceived impairment of our parent company’s independent auditor – Deloitte and to comply with applicable regulations of Securities and Exchange Commission of the United States, we need to seek approvals from our parent company before starting the interview process. With this, please confirm if you are currently or formerly have been associated with Deloitte or any of its subsidiary entities at any time including but not limited to any time as a direct employee, director, contractor, major shareholder, intern etc.? Email me about other job openings within the Booking Holding’s entities and recruitment-related newsletters

Contract Management Coordinator

Agoda

As a Contract Management Coordinator at Agoda, you’ll play a key role in supporting our contract operations across the business. You’ll work closely with teams like procurement, supply, and finance to help manage the full contract lifecycle, from creation and review to compliance and renewal. Our contracts are organized and tracked through a centralized contract management system, which helps us maintain high standards of governance and control. In this role, you’ll have the opportunity to make a real impact by helping to streamline and centralize contract processes, especially on the procurement side where there’s room for improvement. You’ll be responsible for identifying and organizing contracts that may currently sit outside our main system, ensuring everything is coordinated, traceable, and compliant. We’re looking for someone who is detail-oriented, enjoys working with systems, and can connect the dots across different teams to keep our contract management running smoothly. *This is a 10-months contract, with possibility of contract renewal.* **In This Role, You’ll Get To** * **Operational ownership and improvement** * Be the go-to person for all global contract operational questions or issues. * Support the Legal Operations Team in creating, maintaining, and looking for ways to improve our contracting processes. * **End‑to‑end contract lifecycle** * Intake and CMS record creation (accurate metadata, correct routing), route approvals per delegated authority and coordinate signature, activate executed agreements and maintain the repository, manage signature requests end to end, and monitor expirations/renewals to ensure timely renewals. * **Migration and data quality** * Execute migration batches from external repositories and the electronic signature solution into the CMS: prepare manifests, perform uploads, reconcile counts, and resolve exceptions within SLAs. * Perform contract data QC using a data quality tool: verify payment terms and spend; attach execution evidence (completion certificate or equivalent). * Ensure supplier linkage and resolve exceptions in collaboration with internal stakeholders. * **Controls and reporting** * Operate daily controls (completeness/accuracy); maintain saved searches/dashboards. * Surface issues and drive corrective actions with stakeholders; document outcomes for auditability **What You’ll Need to Succeed​** * Bachelor’s degree or equivalent * 2-3 years of work experience in related fields * Hands-on CLM experience (admin or power user) and e‑signature platform proficiency * Advanced Excel for Operations (pivot, XLOOKUP, data cleanup; Power Query a plus) * Working knowledge of S2P/P2P and supplier master fundamentals; able to coordinate with Procurement/AP * Strong quality/control mindset (maker–checker, reconciliation, audit trail); able to operate to SLAs * Excellent written and verbal communication; strong cross-functional stakeholder management * High attention to detail; strong organization/multitasking; analytical problem‑solving * Tech‑savvy, fast learner, curious, comfortable in a fast‑paced environment * Intellectual curiosity, open-minded attitude, and a willingness to learn * Experience with international companies is a plus.

Manager/Senior Manager, Supply Analytics

Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. THIS ROLE IS BASED IN BANGKOK, THAILAND (RELOCATION PROVIDED) **Get to Know our Team:** The Supply Analytics team delivers data-driven insights and decision support to optimize Agoda’s supply ecosystem. We analyze partner and marketplace dynamics, build forecasts and models, run experiments, and create scalable dashboards and data products that power strategic direction and operational execution. We bring value through rigorous analyses and pragmatic, measurable recommendations that help Supply, Product and other teams prioritize work and drive impact. Our work improves inventory quality, partner economics, and the long-term health and growth of Agoda. **The Opportunity:** We are seeking a Manager/Senior Manager to lead strategic and operational initiatives that create both growth and efficiency for the Supply department. In this role, you will work directly with multiple stakeholders, including executive leadership and various cross-functional departments to successfully implement key initiatives. You will impact Agoda’s business through exploring new business opportunities, analyzing complex scaling challenges, and improve existing operations. **In this Role, you’ll get to:** * **General:**This role is a blend of hands on ‘in the business’ and executive level ‘on the business’ work. To succeed you will enjoy rolling up your sleeves, leading a team and contributing to strategy. * **Project Delivery:**Manage, standardize & validate the structure of business cases for product development, headcount, engineering resources, budgets, general strategic & roadmap prioritization. * **Experimentation:**Define success, measure / validate experiments and help ingrain an experimental mindset within the teams. * **Forecasting and Insights:**Provide a macro-led business intelligence view to the organization to prevent missed opportunities, surmount obstacles at all organizational levels and drive commercial behaviors. * **Analytics & Alerts:**Quantitative analysis, data mining and presentation of business metrics; identify drivers and build an end-to-end communication framework based on business value, effort and urgency. * **Process Improvement:**Work with all teams to drive inter- and intra- departmental efficiencies, optimize processes and prioritize system enhancements. * **Reporting:**Build dashboards, internal / external reports and present key datasets to enable all team members to efficiently and effectively monitor performance and prioritize their efforts. * **Leadership:**Lead a small team of experts to deliver the above functions and be excited by the challenge of mentoring team members across the chain and connectivity teams. **What you’ll Need to Succeed:** * 5+ years of leadership experience in analytics/data science/insights/strategy * 2+ years’ experience leading analytics, operational, product or other technical teams * Expert domain of data analysis and data visualization tools and software such as Excel, SQL, Tableau, Python, R, or similar * Strong statistical modelling and machine learning knowledge * Strong experience in finding data insights and provide business recommendation to the business * Excellent communicator with superior written, verbal, presentation and interpersonal communication skills. * Ability to multi-task, prioritize and coordinate resources. * Strong program/project management experience. * Bachelor’s degree ideally in a business or quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance) * Experience in articulating strategic issues and negotiating with C-level executives – experience in leading strategy consulting projects a plus * People management – track record of developing stars * Ability and willingness to drive projects independently, working efficiently to deliver results rapidly and engaging the relevant stakeholders throughout the process **It’s Great if you Have:** * Master’s degree in statistics, economics, mathematics or similar discipline * Experience in conducting A/B testing experimentation * Travel industry / e-commerce / tech / consulting experience #### Please review our Hiring Process Guidelines before your interview — click [here](https://careersatagoda.com/interview/)to learn how interviewing at Agoda works.

Manager/Senior Manager, Supply Analytics

Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. THIS ROLE IS BASED IN BANGKOK, THAILAND (RELOCATION PROVIDED) **Get to Know our Team:** The Supply Analytics team delivers data-driven insights and decision support to optimize Agoda’s supply ecosystem. We analyze partner and marketplace dynamics, build forecasts and models, run experiments, and create scalable dashboards and data products that power strategic direction and operational execution. We bring value through rigorous analyses and pragmatic, measurable recommendations that help Supply, Product and other teams prioritize work and drive impact. Our work improves inventory quality, partner economics, and the long-term health and growth of Agoda. **The Opportunity:** We are seeking a Manager/Senior Manager to lead strategic and operational initiatives that create both growth and efficiency for the Supply department. In this role, you will work directly with multiple stakeholders, including executive leadership and various cross-functional departments to successfully implement key initiatives. You will impact Agoda’s business through exploring new business opportunities, analyzing complex scaling challenges, and improve existing operations. **In this Role, you’ll get to:** * **General:**This role is a blend of hands on ‘in the business’ and executive level ‘on the business’ work. To succeed you will enjoy rolling up your sleeves, leading a team and contributing to strategy. * **Project Delivery:**Manage, standardize & validate the structure of business cases for product development, headcount, engineering resources, budgets, general strategic & roadmap prioritization. * **Experimentation:**Define success, measure / validate experiments and help ingrain an experimental mindset within the teams. * **Forecasting and Insights:**Provide a macro-led business intelligence view to the organization to prevent missed opportunities, surmount obstacles at all organizational levels and drive commercial behaviors. * **Analytics & Alerts:**Quantitative analysis, data mining and presentation of business metrics; identify drivers and build an end-to-end communication framework based on business value, effort and urgency. * **Process Improvement:**Work with all teams to drive inter- and intra- departmental efficiencies, optimize processes and prioritize system enhancements. * **Reporting:**Build dashboards, internal / external reports and present key datasets to enable all team members to efficiently and effectively monitor performance and prioritize their efforts. * **Leadership:**Lead a small team of experts to deliver the above functions and be excited by the challenge of mentoring team members across the chain and connectivity teams. **What you’ll Need to Succeed:** * 5+ years of leadership experience in analytics/data science/insights/strategy * 2+ years’ experience leading analytics, operational, product or other technical teams * Expert domain of data analysis and data visualization tools and software such as Excel, SQL, Tableau, Python, R, or similar * Strong statistical modelling and machine learning knowledge * Strong experience in finding data insights and provide business recommendation to the business * Excellent communicator with superior written, verbal, presentation and interpersonal communication skills. * Ability to multi-task, prioritize and coordinate resources. * Strong program/project management experience. * Bachelor’s degree ideally in a business or quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance) * Experience in articulating strategic issues and negotiating with C-level executives – experience in leading strategy consulting projects a plus * People management – track record of developing stars * Ability and willingness to drive projects independently, working efficiently to deliver results rapidly and engaging the relevant stakeholders throughout the process **It’s Great if you Have:** * Master’s degree in statistics, economics, mathematics or similar discipline * Experience in conducting A/B testing experimentation * Travel industry / e-commerce / tech / consulting experience #### Please review our Hiring Process Guidelines before your interview — click [here](https://careersatagoda.com/interview/)to learn how interviewing at Agoda works.

Senior Lead Software Engineer (Tax Solution), FinTech

Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. **Get to Know our Team** Agoda’s FinTech teams build and operate the platforms that power our global financial ecosystem. From payments and reconciliation to tax, compliance, and financial reporting, these systems sit at the core of how we scale our business reliably and responsibly. As Agoda continues to grow across markets, products, and partner ecosystems, tax technology plays a critical role in enabling compliant, scalable, and efficient financial operations. Our teams work across product, engineering, finance, and architecture to design robust solutions that balance control, flexibility, and innovation. In this role, you will help shape the future of Agoda’s tax technology landscape, partnering with stakeholders across Finance and Technology to build resilient, enterprise-grade solutions that support a fast-moving global business. **The Opportunity** We are looking for a Platform Architect to define and drive the technical direction of Agoda’s Tax technology ecosystem within FinTech. In this role, you will own the architecture vision and roadmap for scalable, secure, and compliant tax platforms that support Agoda’s global financial operations, high transaction volumes, and evolving regulatory needs. You will work closely with Finance domain experts, product managers, engineering teams, and fellow architects to translate complex tax rules and business requirements into robust technical solutions across Agoda’s internal systems, data flows, tax engines, and selected third-party platforms. As a senior technical leader, you will operate from strategy through implementation detail: guiding architectural decisions, challenging trade-offs, coaching engineering teams, and ensuring our tax platforms are resilient, adaptable, observable, and built for Agoda’s scale. You will help balance compliance and governance with engineering velocity, cost efficiency, and long-term platform quality. **This position is based in Bangkok, Thailand. (Relocation support is provided)** **In this Role, you’ll get to:** * Shape the technical direction, architecture strategy, and long-term roadmap for Agoda’s Tax technology ecosystem, aligning Finance, regulatory, product, and engineering goals. * Own the architecture of mission-critical platforms and capabilities, ensuring they are scalable, secure, resilient, observable, and adaptable to Agoda’s global scale, with the key starting focus being the Tax platform. * Design end-to-end solutions across internal systems, tax engines, APIs, data flows, and selected third-party platforms where they create clear business and technical value. * Work hands-on with engineering teams on key technical decisions, system design, implementation trade-offs, proof-of-concepts, and critical architecture components. * Lead architectural reviews and provide expert guidance on system design, integration patterns, reliability, maintainability, performance, and operational readiness. * Translate complex tax rules, compliance requirements, and financial workflows into clear technical models that engineering teams can build, evolve, and operate effectively. * Analyze Agoda’s current Tax technology landscape, identify systemic risks, duplication, inefficiencies, and modernization opportunities, and define practical transition paths toward the future state. * Establish and evolve architecture principles, engineering standards, documentation, and governance practices that improve quality without slowing delivery. * Drive improvements in quality, velocity, cost efficiency, scalability, and developer productivity across Tax-related systems and adjacent FinTech platforms. * Mentor and influence senior engineers, Staff engineers, and technical leads, raising engineering fundamentals across design, code quality, testing, observability, and production ownership. * Communicate complex technical trade-offs clearly to technical and non-technical stakeholders, including senior leaders across Finance, Product, Engineering, and Technology. * Effectively utilize AI to achieve all the above, including contributions in building the solutions you helped design. **What you’ll Need to Succeed:** * **10+ years**of experience in software engineering, architecture, or technology leadership roles, with a strong track record of designing and evolving complex production systems. * **3+ years**of hands-on experience delivering tax-related technology projects across direct or indirect tax domains, or closely related finance technology domains, including building or evolving tax platforms. * Strong understanding of Tax technology domains such as VAT, GST, corporate tax, withholding tax, compliance workflows, tax calculation, reporting, reconciliation, and auditability. * Proven ability to shape technical strategy and architecture roadmaps across multiple teams, systems, or business domains. * Strong hands-on engineering background, with deep understanding of system design, APIs, data flows, integration patterns, reliability, observability, scalability, and operational trade-offs for mission-critical systems, including high-volume transactional platforms at enterprise scale. * Ability to translate complex business, finance, and regulatory requirements into clear technical models, architecture decisions, and executable engineering plans. * Strong communication and stakeholder management skills, with the ability to explain complex technical trade-offs to senior engineering, product, finance, and business leaders. * Proven ability to mentor and influence senior engineers, Staff engineers, technical leads, and cross-functional teams without relying on direct reporting authority. * Strong ownership mindset, with a track record of identifying systemic risks, reducing duplication, improving engineering quality, and driving pragmatic modernization. **It’s Great if you have:** * Experience designing or modernizing global tax platforms that support multiple jurisdictions, products, currencies, and regulatory models. * Deep experience with tax engines or tax automation platforms such as Avalara, Vertex, OneSource, or equivalent custom-built solutions. * Experience with ERP systems, financial ledgers, invoicing, billing, reconciliation, or other finance platform integration points. * Familiarity with event-driven architecture, streaming, or middleware integration technologies * Experience with cloud-native architecture patterns, distributed systems, Kubernetes/EKS, serverless platforms, or large-scale service-oriented architectures. * Understanding of data privacy, auditability, financial controls, and compliance frameworks such as GDPR, CCPA, SOX, or equivalent regulatory controls. * Experience leading large-scale platform modernization, proof-of-concept work, or architecture transformation across multiple engineering teams. * Exposure to large-scale global commerce, travel, payments, marketplace, or financial technology environments. #Bengaluru #SãoPaulo #Delhi #NewYorkCity #Nigeria #London #Hyderabad #Pune #Mumbai #Colombia #Paris #Jakarta #Chennai #SanFrancisco #WashingtonDC #Toronto #Pakistan #LosAngeles #Dallas #Chicago #Kenya #Boston #Shanghai #Egypt #BuenosAires #Manila #Netherlands #Singapore #Rio de Janeiro #Beijing #Atlanta #Sydney #Madrid #Vietnam #SaudiArabia #Peru #Melbourne #Ireland #Russia #Bangladesh #MexicoCity #Philadelphia #Chile #SeattleArea #Noida #Kolkata #Guangdong #UnitedArabEmirates #TelAvivDistrict #Houston #Kuala Lumpur #Belo Horizonte #South Korea #Bangkok #Istanbul #Austin #Curitiba #Warsaw #Campinas #Barcelona #Ukraine #Costa Rica #Berlin #Romania #Denver #Johannesburg #Minneapolis #Manchester #Miami #Phoenix #Detroit #Coimbatore #Milan #Porto Alegre #Vancouver #Montreal #Charlotte #San Diego #Ghana #Salt Lake City #Raleigh #Hong Kong #Munich #Prague #Ecuador #Tampa Bay #Tokyo #Serbia #Lithuania #Taipei #Cracow #Zhejiang #Cape Town #Brasilia #Columbus #Ahmedabad #Indore #Kochi #Gurgaon #Chandigarh #Lucknow #Bhubaneswar #Thiruvananthapuram #Visakhapatnam #Bhopal #Jersey City #Irving #Denton #Worcester #Arlington #Overland Park #Aurora District #Baltimore #Tampa #Halethorpe #Dayton #Syracuse #Chonburi #Chiang Mai #Nakhon Ratchasima #Khon Kaen #Hat Yai #Phuket #Surabaya #Tangerang #Birmingham #Casablanca #Rabat #Camp #Petaling Jaya #George Town #### Please review our Hiring Process Guidelines before your interview — click [here](https://careersatagoda.com/interview/)to learn how interviewing at Agoda works. ### **Discover more about working at Agoda** * Agoda Careers[https://careersatagoda.com](https://careersatagoda.com/) * Facebook[https://www.facebook.com/agodacareers/](https://www.facebook.com/agodacareers/) * LinkedIn[https://www.linkedin.com/company/agoda](https://www.linkedin.com/company/agoda) * YouTube[https://www.youtube.com/agodalife](https://www.youtube.com/agodalife) **Equal Opportunity Employer** At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our [privacy policy](https://careersatagoda.com/privacy-statement). ## Apply Now Senior Lead Software Engineer (Tax Solution), FinTech (Bangkok based, Relocation provided) +93 This role is based in Bangkok. We would offer relocation support and visa sponsorship. Are you open to relocate to Bangkok? What is your overall years of relevant experience? What are your strongest tech stacks? (Please select top 3 options) Java Scala .Net C# Kotlin Go-Lang Python In which country/region are you currently based? Are you presently employed by any company within the Booking Holdings group, including but not limited to Kayak, OpenTable, Booking.com, Rental Cars, RocketMiles, FareHarbor, HotelsCombined, CheapFlights, Momondo, Priceline, or Getaroom? How did you hear about this job? Preferred First Name We collect your gender information for diversity, equity & inclusion monitoring purposes. It is entirely voluntary to answer the question below. By choosing “prefer not to disclose”, your candidacy will not be impacted. To avoid actual or perceived impairment of our parent company’s independent auditor – Deloitte and to comply with applicable regulations of Securities and Exchange Commission of the United States, we need to seek approvals from our parent company before starting the interview process. With this, please confirm if you are currently or formerly have been associated with Deloitte or any of its subsidiary entities at any time including but not limited to any time as a direct employee, director, contractor, major shareholder, intern etc.? Email me about other job openings within the Booking Holding’s entities and recruitment-related newsletters  By submitting your Application you confirm you have read and agreed to Agoda applicants [Privacy statement](https://careersatagoda.com/privacy-statement/).

Manager/Senior Manager, Supply Analytics

Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. THIS ROLE IS BASED IN BANGKOK, THAILAND (RELOCATION PROVIDED) Get to Know our Team: The Supply Analytics team delivers data-driven insights and decision support to optimize Agoda’s supply ecosystem. We analyze partner and marketplace dynamics, build forecasts and models, run experiments, and create scalable dashboards and data products that power strategic direction and operational execution. We bring value through rigorous analyses and pragmatic, measurable recommendations that help Supply, Product and other teams prioritize work and drive impact. Our work improves inventory quality, partner economics, and the long-term health and growth of Agoda. The Opportunity: We are seeking a Manager/Senior Manager to lead strategic and operational initiatives that create both growth and efficiency for the Supply department. In this role, you will work directly with multiple stakeholders, including executive leadership and various cross-functional departments to successfully implement key initiatives. You will impact Agoda’s business through exploring new business opportunities, analyzing complex scaling challenges, and improve existing operations. In this Role, you’ll get to: * **General:**This role is a blend of hands on ‘in the business’ and executive level ‘on the business’ work. To succeed you will enjoy rolling up your sleeves, leading a team and contributing to strategy. * **Project Delivery:**Manage, standardize & validate the structure of business cases for product development, headcount, engineering resources, budgets, general strategic & roadmap prioritization. * **Experimentation:**Define success, measure / validate experiments and help ingrain an experimental mindset within the teams. * **Forecasting and Insights:**Provide a macro-led business intelligence view to the organization to prevent missed opportunities, surmount obstacles at all organizational levels and drive commercial behaviors. * **Analytics & Alerts:**Quantitative analysis, data mining and presentation of business metrics; identify drivers and build an end-to-end communication framework based on business value, effort and urgency. * **Process Improvement:**Work with all teams to drive inter- and intra- departmental efficiencies, optimize processes and prioritize system enhancements. * **Reporting:**Build dashboards, internal / external reports and present key datasets to enable all team members to efficiently and effectively monitor performance and prioritize their efforts. * **Leadership:**Lead a small team of experts to deliver the above functions and be excited by the challenge of mentoring team members across the chain and connectivity teams. What you’ll Need to Succeed: * 5+ years of leadership experience in analytics/data science/insights/strategy * 2+ years’ experience leading analytics, operational, product or other technical teams * Expert domain of data analysis and data visualization tools and software such as Excel, SQL, Tableau, Python, R, or similar * Strong statistical modelling and machine learning knowledge * Strong experience in finding data insights and provide business recommendation to the business * Excellent communicator with superior written, verbal, presentation and interpersonal communication skills. * Ability to multi-task, prioritize and coordinate resources. * Strong program/project management experience. * Bachelor’s degree ideally in a business or quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance) * Experience in articulating strategic issues and negotiating with C-level executives – experience in leading strategy consulting projects a plus * People management – track record of developing stars * Ability and willingness to drive projects independently, working efficiently to deliver results rapidly and engaging the relevant stakeholders throughout the process It’s Great if you Have: * Master’s degree in statistics, economics, mathematics or similar discipline * Experience in conducting A/B testing experimentation * Travel industry / e-commerce / tech / consulting experience #### Please review our Hiring Process Guidelines before your interview — click [here](https://careersatagoda.com/interview/)to learn how interviewing at Agoda works.

Senior Security Engineer

Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. **Senior Security Operations Engineer:** We are seeking a hands-on Senior Security Operations Engineer to operate and improve key enterprise security platforms across endpoint, server, network, and secure access environments. This role will work closely with infrastructure, network, IT, and engineering teams to strengthen security operations, improve service reliability, and drive automation across critical security technologies. **Key Responsibilities:** * Design, build, and optimize CrowdStrike across user devices and server environments; define and enforce sensor policies, detection tuning, and response playbooks. * Administer and support Zscaler ZIA, ZDX, and ZPA. Manage policy lifecycles, tunnel configurations, app connector health, and user experience monitoring. * Troubleshoot and resolve issues related to network connectivity, VPN, secure access, and SASE services. * Support security operations activities, incident handling, and root cause analysis across managed platforms. * Use APIs and scripting to automate routine tasks, reporting, and platform integrations. * Deploy and manage security platform configurations through Terraform and CI/CD pipelines, following IaC best practices and change management processes. * Apply generative AI use cases to improve operational workflows, troubleshooting, and team productivity. **Required Skills and Experience:** * 7+ years of experience in security operations, endpoint security, network security, or security engineering roles. * Hands-on experience with CrowdStrike for both user devices and servers. * Strong knowledge of Zscaler ZIA, ZDX, and ZPA or other SASE solutions. * Experience in troubleshooting network, VPN, and SASE-related issues in enterprise environments. * Familiarity with APIs, scripting, Terraform, and CI/CD pipelines. * Strong problem-solving skills and the ability to collaborate across multiple technical teams. #### Please review our Hiring Process Guidelines before your interview — click [here](https://careersatagoda.com/interview/)to learn how interviewing at Agoda works.

Product Designer - Rocket Travel by Agoda (6-month contract, Bangkok-based)

Agoda

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Join our team at Rocket Travel by Agoda (RTA), our B2B vertical. At RTA, we specialize in building loyalty travel platforms and white-label solutions for some of the world’s largest brands. As part of our team, you’ll help shape the future of B2B travel experiences by crafting high-quality designs that drive business growth, partner success and user engagement. This role does not offer visa sponsorship or relocation support; applicants must already have the legal right to work in Thailand What Product Design Looks Like at Rocket Travel by Agoda (RTA): As a product designer focusing on partnerships at RTA, you’ll collaborate with our commercial and business development teams, brand designers, product managers, and other product designers to deliver innovative solutions for our partners. Your work will directly impact how we pitch and deliver white-label travel solutions, ensuring a seamless and engaging experience for both partners and their customers. Role in the Team: We are looking for a craft-led Product Designer with a very high bar for design quality, and expertise in UI, design systems, and prototyping. The primary goal of this role is to own the design of business development within RTA, which includes: Key Responsibilities: * Build and standardize high-quality mockups and prototypes of our white-label products for partner pitches and user testing, actively participating in feedback sessions to refine designs. * Deep knowledge of Figma and design systems, including auto-layout, variables, color tokens, and design system components * Basic technical understanding (HTML/CSS/ADS components) for smooth handoffs and able to fix minor UI bugs with Engineering * Help build scalable Figma templates that allow us to work efficiently * Contribute to partner launches * Conduct industry benchmarking across travel and loyalty platforms, summarizing key trends and insights. * Align with cross-functional teams to deliver scalable, partner-centric solutions while meeting business objectives * Strong communication skills and adaptability to feedback Qualities We Value in Designers: * Strong Visual and UI Skills: Experience designing across multiple platforms, creating user flows, and delivering high-fidelity mockups and prototypes. * Systematic Thinking and Design Systems Expertise: Ability to think systematically and contribute to design systems that ensure consistency, scalability, and efficiency. * Embody curiosity, community, and accountability. We live and build products by these values every day. * Effective Communication: Ability to clearly articulate design concepts and solutions, fostering collaboration and understanding among team members. Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda * Agoda Careers * Facebook * LinkedIn * YouTube Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee. Apply Now This role is based in Bangkok and follows a hybrid work model (3 days in office, 2 days WFH per week). Are you open to working in this arrangement? Are you eligible to work in Thailand without the need for visa sponsorship? Are you comfortable with a 6-months contract? Portfolio (Please give the password if require) What is your current role? What is your current company? Which industry do you currently work in? How quickly would you be able to start if we were to make you an offer? What is your salary expectation in THB monthly? In which country/region are you currently based? Do you as a candidate have a personal relationship with a current Agoda employee? What is the employee’s name? How did you hear about this job? Are you presently employed by any company within the Booking Holdings group, including but not limited to Kayak, OpenTable, Booking.com, Rental Cars, RocketMiles, FareHarbor, HotelsCombined, CheapFlights, Momondo, Priceline, or Getaroom? Do you allow us to provide you TEXT/SMS updates of your interview process? We may engage with a service provider to do so. Preferred First Name Do you agree to Agoda’s use of personal data from your application to improve our recruitment experience? We may collaborate and share your data with third-party providers for recruitment purposes and you may ask to remove your data at any time. To avoid actual or perceived impairment of our parent company’s independent auditor – Deloitte and to comply with applicable regulations of Securities and Exchange Commission of the United States, we need to seek approvals from our parent company before starting the interview process. With this, please confirm if you are currently or formerly have been associated with Deloitte or any of its subsidiary entities at any time including but not limited to any time as a direct employee, director, contractor, major shareholder, intern etc.? We collect your gender information for diversity, equity & inclusion monitoring purposes. It is entirely voluntary to answer the question below. By choosing “prefer not to disclose”, your candidacy will not be impacted. Email me about other job openings within the Booking Holding’s entities and recruitment-related newsletters

Support Associate - Vietnamese Speaking (Based in Bangkok with relocation support)

Agoda

As a Support Associate in Bangkok, supporting Vietnamese and English queries, you will: * Build strong problem-solving and communication skills that open doors to many future roles * Support customers and partners from multiple countries and cultures, gaining truly global experience * Join a data-driven, fast-learning team that experiments, improves, and shares feedback openly In This Role, You Will * Deliver outstanding service to guests and partners via phone, email, and chat * Handle a high volume of inquiries and deliver accurate, timely resolutions * Take end-to-end ownership of booking issues (e.g., changes, cancellations, payments, and other customer queries) * Work towards achieving individual and team KPIs (e.g., quality, productivity, customer satisfaction, etc.) * Develop expertise across multiple Agoda product lines (e.g., Accommodation, Flights, Activities), with training to support different customer segments and services over time * Apply Agoda policies and procedures in a fair and consistent way * Collaborate with Team Leaders, Managers, and other teams to resolve complex or unusual cases * Safeguard customer data and maintain strict confidentiality at all times * Work rotational shifts (including mornings, evenings, and nights) to support a 24/7 global operation * You may be required to work on public holidays * Enjoy Agoda’s Hybrid work model, i.e., primarily work-from-home, with on-site collaboration days roughly 1 week out of every 8 weeks Core Skills and Competencies * Strong customer focus and a genuine desire to help others * Excellent spoken and written Vietnamese and English skills * Ability to stay calm, accurate, and professional under pressure * Good problem-solving skills, using guidelines and data to make decisions effectively * Flexibility to adapt to new tools, processes, and feedback * Ability to manage time and priorities in a fast-paced, high-volume environment * Reliability, integrity, and a positive, collaborative attitude Nice to Have * Prior working experience in customer support, contact center, or service roles * Experience in travel, e-commerce, hospitality, or BPO is a plus * Experience working with international customers or partners * Familiarity with contact center, CRM, or ticketing systems * Additional language skills beyond the core required languages for the role if any What you’ll Need to Succeed: * MUST have good command of spoken and written ENGLISH language and be a Native Vietnamese * English proficiency result e.g. at least 650 TOIEC or 6.0 IELTS test * Immaculate telephone manners and communication skills * Excellent listening skills, critical-thinker with attention to detail * Minimum typing speed of 35 words per minute * Willing to work on rotating shifts including weekends and public holidays * Ability to work in both a team environment and autonomously * Demonstrate high degree of integrity and confidentiality * Bachelor or equivalent degree and at least 2 years of working experience in the related field would be required for the work permit and visa Why Agoda * Competitive compensation with performance-based incentives * Annual discretionary performance bonus * Health insurance and other locally competitive benefits * Agoda travel discounts and special rates on accommodation and related products * Work from anywhere for up to 30 days per year * Structured training, coaching, and clear performance metrics * Opportunities to grow your career within the Customer Experience Group or across Agoda * An inclusive, international work environment where your ideas and feedback are valued This opportunity is open to both local and international candidates. Full visa sponsorship and relocation assistance will be provided.

[BI] Senior BI Developer (Analytics Engineer)

Agoda

As a Senior BI Developer, you will be a key individual contributor building trusted data products for Agoda’s technology organization, including curated datasets, metrics, dashboards and visualizations, and scalable data transformations. You will work closely with engineers, engineering managers, team leads, and senior leadership to help the organization make better decisions with data. This role combines analytics, metrics definition, and stakeholder consulting with hands-on data engineering and development IN THIS ROLE, YOU’LL GET TO • Act as a partner and consultant to engineering managers and leaders: translate stakeholder and engineering questions into measurable metrics/information such as developer velocity, cost efficiency, and code quality, and keep those definitions consistent across reports. • Design, build, and maintain ETL/ELT transformations, including Spark/Python workflows and warehouse models, so data is accurate, timely, tested, and fit for reporting. As a Senior, review others’ pipeline and metric work, raise delivery standards, and unblock the team. • Analyze large datasets with SQL and Python to support engineering and operational decisions. • Design and maintain dashboards and visual reports so engineering managers and leaders can explore metrics (for example developer velocity, cost efficiency, and code quality) without a ticket for every chart. • Improve data reliability through validation, quality checks, observability, production troubleshooting, and query performance tuning. Own published metrics: explain filters and grain, flag numbers that should not be trusted, and recommend next steps. • Use AI tools (for example Cursor, Claude, or similar) to accelerate SQL development, testing, refactoring, analysis, pipeline work, and documentation, and reject unsafe or unverified output before it reaches production or stakeholders. WHAT YOU’LL NEED TO SUCCEED • 5+ years in business intelligence, analytics, and/or data engineering, with experience in both stakeholder consulting and hands-on pipeline or data-product work. • Advanced SQL (joins, window functions, and performance on large datasets). • Strong Python skills (or similar) for building data pipelines. • Experience with ETL/ELT and orchestration (for example Kubeflow or similar). • Strong analytical thinking: comfortable framing business questions, exploring data, and turning results into clear insights. • Experience building dashboards or visual reports for stakeholders. • Ability to switch context between stakeholder discussions and hands-on technical work — metrics definition/analysis one day, ETL or data modeling the next. • Practical AI-assisted development: generate, review, test, and own the result. You can explain what you trusted AI to draft and what you verified yourself. • Clear written and verbal English, and the ability to work independently with engineers and leaders in an agile environment. IT’S GREAT IF YOU HAVE • Experience with software-delivery practices such as Agile/Scrum and CI/CD (GitHub Actions, GitLab CI, or similar). • Interest in developer productivity or engineering analytics. • Experience with common data platforms / big data technology (e.g., BigQuery, Snowflake, Redshift, Hive, Spark, Vertica, StarRocks, or similar). • Hands-on experience with visualization or data-serving UIs such as Apache Superset, Tableau, or a lightweight web app. • Experience building APIs or internal data products beyond dashboards, not only ad-hoc analysis. • A degree in Computer Science, Engineering, Information Systems, or equivalent practical experience.