This role is part of the People Help Desk team, supporting Level 1 service requests from employees. The analyst serves as the first point of contact for inquiries via email, chat, and Zendesk. Responsibilities include managing the help desk queue, diagnosing and categorizing requests, executing routine transactions, and maintaining the knowledge base. The position requires identifying patterns in tickets to recommend process improvements and communicating with empathy to ensure a positive employee experience. The role involves exposure to various HR domains such as HRIS data, onboarding, benefits, and time & attendance.

This role involves partnering with HRBPs and business leaders to analyze talent needs and connect priorities with business goals. The consultant will support performance management, talent reviews, succession planning, and career development. Responsibilities include using data to identify talent patterns, preparing analysis on workforce trends, and facilitating evidence-based discussions. The position requires a strategic mindset to design and improve talent practices and tools.

This role is based in Bangkok and involves partnering with HR Business Partners and business leaders to analyze talent needs and support effective people decisions. The consultant will contribute to performance management, talent reviews, succession planning, and organizational design. The position requires using data to identify talent patterns and risks, facilitating discussions with stakeholders, and developing practical guidance for talent processes.

This role involves partnering with HRBPs and business leaders to analyze talent needs and connect priorities with business goals. The consultant will support performance management, talent reviews, succession planning, and organizational design. Key duties include using data to identify talent patterns, preparing analysis on workforce trends, and facilitating evidence-based discussions to drive organizational effectiveness.

Agoda is hiring a Senior Consultant, People Development & Performance in Bangkok, within the People and Organization Development team. The role supports talent development, performance management, and organizational capability from individual and team level through to enterprise level, working with HRBPs and business leaders to analyze talent needs and connect talent priorities with business needs. Duties include coordinating the performance management process, using people and business data to identify talent patterns, risks, and opportunities, preparing analysis on talent pipelines, succession, performance outcomes, and workforce trends, supporting design and delivery of talent practices and tools, and facilitating talent and performance discussions. Requirements include 5+ years in consulting or talent management, strong project management, and data-driven analysis skills.

The Tenant Relation Team Leader 1 manages overall tenant relations to advance retail revenue, profitability, and sustainability. Key duties include acting as the daily point of contact between tenants and the team, providing operational advice on shop concepts and merchandise, and analyzing tenant satisfaction surveys to improve services. The role also involves advising tenant relation officers on performance and promotion preparation.

The ESG Analyst supports SCGP's sustainability strategy by managing and analyzing ESG data, conducting assessments, and monitoring risks and opportunities. Responsibilities include collecting and consolidating ESG data, analyzing performance, preparing reports, supporting ESG ratings, and assisting in the development of ESG strategy and plans. The role also involves conducting gap assessments, monitoring regulations, and coordinating with functions to drive ESG initiatives. Candidates must have a Bachelor's or Master's degree in a related engineering field, 0-3 years of experience in sustainability or operations, and strong analytical and communication skills. Proficiency in English is required.

This role involves designing, developing, and implementing AI and AI Agent solutions to enhance sourcing processes and operational efficiency. The position requires identifying opportunities to apply AI technology to workflows, driving AI adoption across the team, and managing improvement projects from design through evaluation. The employee must monitor solution performance, evaluate business impact and ROI, and ensure compliance with data security and AI governance requirements. The role also includes supporting AI literacy and collaborating with stakeholders to continuously improve processes.

This role involves analyzing internal and external data using SQL, Python, and Excel to deliver original insights. The analyst will serve as an in-house consultant for AI and data solutions, advising on the adoption of AI tools to solve business problems. Responsibilities include translating complex analysis into accessible reports, maintaining data pipelines and dashboards, and collaborating with stakeholders to build analytics capabilities. The position requires a strong analytical mindset, structural thinking, and the ability to work in a fast-paced environment.

This role involves providing Level 2 and Level 3 Application Managed Services (AMS) support for SAP MM/EWM, troubleshooting medium to complex production incidents, and performing problem management to reduce recurring issues. The position also requires leading solution design for enhancements, maintaining documentation, and participating in Continuous Improvement initiatives. Additionally, the consultant will support project teams in delivering solutions and contribute to business development efforts. The role demands a bachelor's degree in a relevant field and 4-8 years of experience with SAP S/4HANA or ECC as a support or implementation team member.