Operations Risk & Controls Lead

The Operations Risk & Controls Lead (Third Party Governance Lead) at AIG leads the in-country execution and oversight of the Third Party Risk Management (TPRM) program in Bangkok. The role manages third-party lifecycle activities, including risk assessments, due diligence, onboarding, monitoring, and termination, while partnering with Risk, Compliance, Legal, Procurement, Internal Audit, and business teams to ensure regulatory compliance and effective governance.

The position requires strong experience in Third Party Risk Management, Outsourcing Governance, Operational Risk, Controls, Compliance, or Audit, along with knowledge of third-party and outsourcing risk frameworks. The successful candidate will have excellent communication and stakeholder management skills, the ability to work across a matrixed organization, and good command of written and spoken English.

Lead execution of the in-country Third Party Risk Management (TPRM) program in line with AIG policies and local regulations

Maintain and enhance third-party governance standards, processes, inventories, and reporting

Coordinate end-to-end third-party lifecycle activities including risk assessments, due diligence, onboarding, contracting, monitoring, and termination

Monitor third-party performance, contractual obligations, service levels, key risk indicators, and compliance requirements

Prepare management reporting and dashboards covering third-party risks, compliance status, vendor performance, and governance metrics

Strong experience in Third Party Risk Management, Outsourcing Governance, Operational Risk, Controls, Compliance, Audit, or a related discipline

Strong knowledge of third-party and outsourcing risk management practices, regulatory requirements, and governance frameworks

Experience managing third-party lifecycle activities including risk assessments, due diligence, monitoring, and issue remediation

Excellent communication, stakeholder management, and influencing skills across a matrixed organization

Good command of English, both written and spoken