Services Commercial Manager Thailand

Philips is hiring a Services Commercial Manager Thailand based in Bangkok to lead Customer Services (CS) sales and order intake across the assigned district, covering new equipment customers and the installed base. The role manages CS Account Managers, drives service contract sales (including out-of-warranty, upgrades, and renewals), promotes Customer Life Value offerings such as Tech Max, and collaborates with district sales teams and channel partners. The position also owns funnel management, win/loss analysis, NPS tracking, and provides input on sales strategy to district and regional management.

The ideal candidate holds a degree and brings 5 to 10+ years of relevant experience, with fluency in English and the local language. They should have a proven track record of commercial results, strong data analysis skills, a continuous improvement mindset, and excellent stakeholder management and communication abilities.

Responsible for the overall Customer Services (CS) sales business and all CS quotations within the assigned district

Manage CS Account Manager to deliver Service Target

Promote and execute sales of CS products together with district sales teams per CS sales strategy

Maintain and increase CS service contracts for the Installed Base, including out-of-warranty, upgrades, and renewals

Fill the funnel management tool and analyze win/loss deals, NPS, market, competition, and trends

Degree level education or equivalent

5 to 10 years and above of relevant experience

Fluent in English (verbal and written) in addition to local language

Proven experience delivering outstanding commercial results

Strong data analysis, interpersonal, communication, and stakeholder management skills